Purple Frog Reviews 

1,814
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Selling an HMO was always going to be a challenge. Choosing Purple Frog as our agent was the right move from the start. Nadine Bevis, Property Sales Director, was a wise guide throughout the process,... See more

Rated 5 out of 5 stars

Tom has been utterly amazing! What was a fairly unnerving time for me, Tom not only provided reassurance but also used initiative and provided a solution. He is in my books, just brilliant.

Rated 5 out of 5 stars

Mani has been helping us with the letting of our properties and she has definitely gone above and beyond in the service that she has provided to us. We really appreciate her support! She’s done a grea... See more

Rated 1 out of 5 stars

I am a professional landlord. Purple Frog managed 11 properties for, and I have to say that they are the worst and most unprofessional agent I have worked with in all my career as a landlord. Unprofes... See more

Company details

  1. Property Rental Agency

Written by the company

Get House Proud with Purple Frog We provide tenants with homes they can be proud of. Our properties are safe, compliant, and include options for bills in the rent and come with 1st class service. We address maintenance issues promptly, creating a hassle-free and enjoyable living experience. For property investors: We offer comprehensive support in sourcing, acquiring, developing, managing, and selling property investments you can be proud of. Established in 2007, by two students from the University of Birmingham


Contact info

3.9

Great

TrustScore 4 out of 5

2k reviews

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3.9

All reviews

(1,814)

19 reviews in the last 12 months

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Rated 1 out of 5 stars

DO NOT BOOK WITH PURPLE FROG

DO NOT BOOK WITH PURPLE FROG - My son booked a house in Nottingham for the 22/23 academic year. First of all they tried to change the price of the rent per week on the contract without us realising, when we mentioned it to them they pretended they didn't realise. They also put in the listing description that the property is being refurbished and everything will be brand new on the first day.

An absolute lie. All furniture was completely broken, all drawers were broken, a room was missing a desk and to top it off, the back garden was revolting. All the rubbish left by the previous tenants was dumped into the garden attracting many rats. To top it all off, there was no heating on the top floor throughout the ENTIRE year. Yes no heating.

We spent all year complaining about it but purple frog did nothing about it. It was only in May when they decided to give the tenants new chests of drawers... when the academic year had ended.

AVOID AT ALL COSTS.

30 April 2023
Unprompted review
Rated 5 out of 5 stars

Sal has been extremely helpful…

Sal has been extremely helpful throughout our letting process through Purple Frog.
Despite having many questions about tenancies, he has helped us easily throughout the process so far and has made our lives easy when it comes to securing our home for next year.

16 April 2024
Unprompted review
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Reply from Purple Frog

Thank you for your feedback Brady!

Rated 1 out of 5 stars

Gave one star because that's the least…

Gave one star because that's the least you have to give to even write this review. They misrepresent the property and trick you into moving in. the company has all shitt properties and the amenities mentioned or claimed are not like how it is in reality. BEWARE of such SCAMMERS.

4 March 2024
Unprompted review
Rated 5 out of 5 stars

Very satisfied with the service

Was very content with the service from the company for the viewing. The estate agent, Lloyd, arrived promptly and was very helpful in answering any questions or queries I had for the property.

16 March 2024
Unprompted review
Purple Frog logo

Reply from Purple Frog

Thanks for your review!

Rated 5 out of 5 stars

Lloyd is an excellent advisor

Lloyd is an excellent advisor, he organized quick house viewings for us students when we needed it the most. He was knowledgeable and serviceable. Would definitely contact again.

16 March 2024
Unprompted review
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Reply from Purple Frog

Thanks for your review Royden!

Rated 5 out of 5 stars

Had a very good experience with Paul L

Had a very good experience with Paul L. I had an issue with payments etc but he was very polite and very good when it comes to communicating. Overall always a good experience speaking to the staff

8 March 2024
Unprompted review
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Reply from Purple Frog

Thank you for your review Debrah!

Rated 2 out of 5 stars

Inconsideration from you end just…

Inconsideration from you end just because I was 20mins late

7 March 2024
Unprompted review
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Reply from Purple Frog

Hi Jerrishly,

I think your review is about a situation where you advised our team you were going to be half an hour late for a viewing and my team advised that we couldn’t reschedule with that notice.

We had another viewing scheduled for 30 minutes later, so if we had changed your time last minute we would have had to cancel the viewing for the other person; which I hope you understand would have been unfair on them. If we could have accommodated a last minute change of time we would have.

You can reach me at patrick@purplefrogproperty.com. Thanks, Patrick

Rated 5 out of 5 stars

Great!

Fabian showed me around a property in Hyson Green and was very friendly and cooperative with all the enquiries I had not just about the property he showed me, but properties elsewhere too.

23 February 2024
Unprompted review
Purple Frog logo

Reply from Purple Frog

Thanks for your review Jake!

Rated 5 out of 5 stars

Georgia was very helpful showing me…

Georgia was very helpful showing me around both of my viewings. Very positive experience.

19 February 2024
Unprompted review
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Reply from Purple Frog

I'm glad you had a positive experience Kate, thanks for sharing!

Rated 5 out of 5 stars

Purple Frog are excellent!!!

Purple Frog are excellent! They replied to me very quickly and arranged viewings of properties for the next day. Bailey was also a very friendly and helpful estate agent.

9 February 2024
Unprompted review
Purple Frog logo

Reply from Purple Frog

Thanks for your review Jess!

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