Purple Frog Reviews 

Anna was amazing!! She answered all our questions and directed us over to her boss if there was anything she was uncertain about. This is our first time renting a student property and Anna gave us lots of advice and things to think for when deciding on a property.

Anna showed myself and some friends around a property. She knew a lot about the area and was able to answer any questions we had, and was generally a very positive and kind person. We really enjoyed being shown around by her.

Anna answered all our questions and was very helpful and friendly

Joe was nice, professional and good at presenting all the different properties.

Very relatable, good conversationalist and very polite. Took us to a lot of houses.

Joe W.

Joe W was kindful and caring and showed us all the room.

A staggering betrayal of trust. This is a business set up by two Students from Birmingham University to "change student accommodation for the better and provide the service that tenants and landlords deserve"
Nothing could be further from the truth. What may have started with good intentions has now become a cynical, greedy, shameless business preying on vulnerable students, hoping their inexperience in dealing with letting agents lets them off the hook. Avoid Purple Frog at all costs.

Gift was really helpful and understanding of what we were looking for in a property. Really chatty and very nice, great experience all round.

Gift was absolutely lovely really amazing

Stefan was a very good agent. Have lots of helpful information and was very helpful.

Georgia H was a great agent, really helpful and answered lots of questions for us

Where do I even begin with the horrifying experience with purple frog student accommodation Bristol housing agent. If I could give them zero stars, I would. This agency is an absolute nightmare, and I strongly advise anyone considering renting from them to run as far away as possible. Here's why:

First and foremost, the most glaring issue with this student housing agent is their complete disregard for basic living conditions. The property they rented out to me was infested with mould! From the moment the students stepped into the house, they were hit with a musky, damp odor Little did they know, that was just the beginning of the nightmare.

Every bedroom of the house has mould, some rooms worse than others. The Mould was on the walls and even the spread into clothes and furniture. It was clear that no proper maintenance or care had been taken to address this issue. The mould not only posed a severe health hazard but also made the house not safe to live in. Some students have developed respiratory problems during their time there.

The student tenants and parents tried to contact the student housing agent to address the issues. The-calls and emails went unanswered for months, leaving students to suffer in a hazardous environment. It was as if they simply didn't care about the well-being of their tenants.

In addition to the mould issue, the overall condition of the property was deplorable. The house was in a state of disrepair, with leaking pipes, broken appliances, and shoddy electrical wiring. It was evident that the student housing agent had no intention of investing in the upkeep of their properties, despite charging exorbitant rental fees.

Furthermore, the staff at purple frog were consistently unprofessional and unresponsive. They showed no empathy or concern for the appalling conditions they subjected their tenants to. It was clear that their only priority was collecting rent money, without any regard for the basic rights and well-being of their tenants.

In conclusion, my experience with purple frog was a complete nightmare. Renting from them was an absolute mistake, and I strongly urge anyone students/Parents considering their services to look elsewhere. The mould -infested property, lack of maintenance, and unprofessional staff make this student housing agent a disgrace. Save yourself the stress and health risks—stay away from Purple frog at all costs!

Georgia was a great agent for the viewing very friendly and helpful

Anna was a really good tour guide, showed us every property we wanted and has done an amazing job!

Joe showed us round, very informative and helpful with lots of useful answers to our questions about the house. Property itself seemed very decent, and viewing didn't take too long

Gift showed us the property on Raddlebarn road and she was so helpful and friendly. She talked us through the property well without feeling forceful, she was great!!!

Great help and made us feel very welcome Stephan was amazing