I ordered a box of gloves that arrived at the Royal Mail sorting office but never made it to me. I contacted customer service and spoke to Rajnandini Roy who sorted the issue out for me and replaced t... See more
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We recently had an unexpected failure of our main suction motors, which was a very stressful situation for the whole practice. Rajnandini Roy went above and beyond to help us throughout the proc... See more
Excellent service generally. Staff very helpful. Gary was incredibly informative when I needed to purchase a hand held X-ray and ensured I got a good price. Today he went out of his way to ensur... See more
Good service, item was a light guide for a curing light, not available from most suppliers and saved buying a new light. Ordered online, efficient company rep phoned to sort double account details. J... See more
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Company details
Written by the company
About us Qudent specialises in equipment sales within the British Isles. A proud supplier to the UK Dental market for over 30 years, Qudent utilises this wealth of experience to provide a knowledgeable, personal service combined with great value. Based in West Sussex, the company supplies a full range of dental surgery equipment throughout the UK. Alongside larger capital equipment, Qudent stocks a range of small equipment that is carefully selected from different manufacturers around the world. Meaning we are on hand to fulfil any of your practices needs, through our dedicated support team, as and when you need them.
Contact info
SALES OFFICE ADDRESS: Qudent Sales Office, Freedom Works, No.14, 2nd Floor, The Mill Building, 31 Chatsworth Road, Worthing, West Sussex, BN11 1LY , BN11 1LY, Worthing, United Kingdom
- 01903 211737
- sales@qudent.co.uk
- qudent.co.uk
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Very Professional and Helpful
Every time I sent a message I was answered almost immediately. Really helpful with this issue we had with our airflow machines. They have gone as far as sending someone to our practice to help with our issue. Gary was very professional, very friendly and answered every one of our concerns.
The sales department is so helpful
The sales department is so helpful, going above and beyond to assist. Fast and efficient delivery. Able to get the parts we needed the next day to keep things going. Highly recommend. Many, many thanks.
Really helpful and informative staff
I made an error when ordering which was picked up by the sales staff who then called me to help correct the order. Always very helpful and informative.
Rapid response
I bought a DURR pump from Qudent. Placed the order on Thursday, got the goods on Monday morning. Couldn't be a better service than this. Also they have matched their price with the lowest online prices. Totaly happy.
The person behind all that was MIss Chantelle. Thank you so much.

Reply from Qudent
Great service
Great service, quick sale and delivery and suportive with any questions aftersale.
Thank you very much!

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Chantelle in the office couldn't do…
Chantelle in the office couldn't do enough to help. The service was amazing and the items arrived super fast.
Amazing service!

Reply from Qudent
Great service and support from…
Great service and support from Chantelle in buying dental equipment. I will use them again and recommend to others

Reply from Qudent

Reply from Qudent
Woodpecker PT-B air polishing units
Qudent have provided me with three PT-B Woodpecker air polisher units. They have worked really well compared to our previous units supplied elsewhere which suffered with all sorts of problems and hindered us as a practice trying to change our hygiene routines. Gary, Jamsheed and the team provided quick responses to enquires and a competative bundle for multiple units . I would certainly recommend their services over the bigger name suppliers whos customer services have been declining

Reply from Qudent
Qudent offers a decent range of…
Qudent offers a decent range of products and helpful customer service. Chantelle was responsive and supportive during my purchase, providing timely updates. However, there were some initial issues with product functionality that required extra effort to resolve. Delivery is fast, and the products are good quality overall. A mixed experience, but manageable.

Reply from Qudent
Fantastic customer service
Fantastic customer service. Very proactive. We had to send back a flowspray unit for repair and they then promptly sent all the labels. After sending the unit back, they called back within a few days to offer us a free replacement.

Reply from Qudent
Excellent customer service
Excellent customer service, the product i ordered had some issue and the customer service was quite helpful and replaced it with a new one. Satisfied customer 🙂

Reply from Qudent
Great so far
Nice product.Looks solid too.Used it and was satisfied.Product was delivered on time too

Reply from Qudent

Reply from Qudent
My purchase was for very little money
My purchase was for very little money, but, despite that, your team treated us so very well, and we would want to use your company again.

Reply from Qudent

Reply from Qudent
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