Quench Culligan Reviews 1,407

I never know how often you should service our water system

I had to wait on hold for quite awhile but the person I spoke with was very helpful and solved my issues.

very good service and good reputation company

The install was great there were no problems or issues the installer seemed very knowledgeable . The water taste great as well. My only concern is that I haven't heard from anyone since regarding maintenance. After posting this review I was contacted by Culligan Quench and all is well now.

Love not having to refill. Machine can accidently hit hot water with reaching across machine to use. Has been challenging to teach older adults how to use this touchless machine.

I am pleases with the technician that came here and fixed everytihng. I was not happy that they did not service us for almost three years. The set up in the bathroom was not orginially done right under Waterlogic. I am fine with setting up appts. but canceling almost three times before actually coming here was a bit much. Once he was here he was super nice, and took care of everything we needed. I believe the problem was at the office level not at all for the technician he was great.

The Culligan water is an excellent option! The only complaint is that it makes a loud noise after every ice or water withdrawal! Otherwise, we have no complaints!

When placing an order, I do not receive any notifications regarding the expected delivery time. Additionally, it is challenging to identify which order belongs to our specific location, as we have multiple locations under a single company account. I often find it necessary to order Folgers from Amazon.

Our office was inherited when Quench took over from our previous vendor. Natalie Light's responsiveness and customer-focused approach make her a truly collaborative asset to our account.

When you need help and ask to talk with a manager the manager assigned to your account, they pretend that they will help. Supost to have a costumer happy but they don't care what you need.

I recently had the pleasure of interacting with Gena, and I must say, her customer service was nothing short of exceptional. From the moment our conversation began, Gena was attentive, friendly, and genuinely eager to help. She listened carefully to my concerns and provided clear, concise solutions that addressed all my needs.

What truly stood out was Gena's patience and professionalism. She took the time to explain everything in detail, ensuring I fully understood each step of the process. Her positive attitude and willingness to go the extra mile made the entire experience seamless.

Service technician did and excellent job. Rufus Cumberland was our tech and he was able to troubleshoot a recurring issue we were having with our water supply. He found a solution and installed the needed parts to not only get us back up and running but also keep the issue from happening again. Thanks!

I recently had the pleasure of experiencing exceptional customer service that went above and beyond my expectations. From start to finish, Sergio Rodriguez demonstrated professionalism, attentiveness, and a true commitment to customer satisfaction.

Sergio's willingness to go the extra mile, attention to detail, and prompt response made a significant difference. Whether it was resolving an issue efficiently, offering personalized assistance, or ensuring every aspect of my request was handled with care, his service was nothing short of outstanding.

I sincerely appreciate Sergio Rodrigues's dedication and effort. He provided top-notch customer service support.

Thank you for your hard work and exceptional service, Sergio!

Our service guy Kaleb Vick came to service our office at HBK Engineering in Oak Brook. He was very professional and informative regarding our machines.
Always appreciate great service!

Thank you Zina Arredondo

Great products and service. Sam is the BEST technician and love how he cares about the products and equipment.

I like Quench so much because it is safe and water I get from it is obviously clean and palatable. The only bad thing of quench is it is so hard to request parts and filters even if untouched are using quench portal. I wish you have a plan to spread your business and open the market to the residential customers.

From Customer Service, to the delivery persons to the unit to the great tasting water, whether hot or cold, I am a fan. We are very well taken care of and have the best tasting water there is around. Thank you!

Whenever we have a problem, it's always fixed in just a few days. I only wish that we had an ice maker