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This company has consistently provided useful clearly expressed information to help me with gardening decisions.There veg beds are exactly as described and 100% fit for purpose.The blog is timely and... See more
Very Informative. I will print off these recommendations as more concise and informative than most of my gardening books Thinking of starting my onion sets in damp egg trays with small amount of com... See more
A little slow to deliver, but an excellent product at a good price - I couldn't source the parts cheaper. I'm sure people who said they struggled to put up the raised beds or weren't sent screws must... See more
Company replied
Company details
Written by the company
Quickcrop is all about making vegetable growing easy and accessible whether you live in the countryside or the city, whether you want to grow a pot of salad leaves or want to feed your whole family. Have a look at the video opposite to see our garden and learn a little more about our business. We can show you how to grow the most delicious food with the minimum of effort and enjoy all the great benefits your own fresh food brings.
Contact info
United Kingdom
- support@quickcrop.com
- quickcrop.co.uk
3.4
Average
5K reviews
Replied to 50% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Quickcrop
Well that's fabulous to hear, Jenny! We pride ourselves on our speedy service and high quality products, so thanks for sharing! 😻
Richard
Quickcrop
Reply from Quickcrop
Wowoweewah! That's a super duper review which ticks everything we aspire towards, so we're absolutely delighted to hear this - thank you so, so much Keith! 🎆🏅🍾
Richard
Quickcrop
Quality goods
Good quality raised beds and easily put together. Would use Quickcrop again.
My only comment is with regard to delivery. I was given only 3 hours notice and had to rearrange an appointment already in my diary. 24 hours notice would have been better as not everyone is at home all day every day.
28 May 2022
Reply from Quickcrop
Thank you for sharing this feedback, Sheila!
We are unfortunately at the behest of third party couriers and their drivers, and although they're great 95% of the time, they can on the rare occasion be a force unto themselves and unfortunately we have limited control over this. I am glad you are happy with our beds however - we do take pride in the quality of products we have to offer.
Richard
Quickcrop
Given I am still waiting for the order…
Given I am still waiting for the order to be delivered 2 weeks later, it’s a bit hard to comment!!
28 May 2022
Reply from Quickcrop
Hi Gavin,
I believe that my colleague is currently corresponding with you and investigating with Tuffnells as to the whereabouts of your order, so please kindly allow us to rectify this so that we are able to improve this experience for you.
Thank you,
Richard
Quickcrop
Very helpful with my queries and once…
Very helpful with my queries and once ordered excellent delivery time. Easy to construct the raised beds and delighted with the quality and price.
28 May 2022
Reply from Quickcrop
Thank you for saying so, Mr Miles!
We believe that you can have high quality products at an affordable price without charging the earth for a quick delivery coupled with great customer service. It just makes it a more attractive and accessible experience for everyone. 😀
Richard
Quickcrop
Reply from Quickcrop
Well we have a super, duper warehouse team to thank for those qualities - they'll be delighted to hear that fab feedback, Kim.
Thank you!
Richard
Quickcrop
Great service
Great service. I had an issue with an order, after emailing them the issue was resolved very quickly.
26 May 2022
Reply from Quickcrop
That's wonderful to hear, Vivien!
There's much more to the customer experience than just a transaction, which is why we think of our customers as our garden pals who we love to support with any potential issues encountered, and to share our tried and tested products and 12 years of knowledge and experience with. 🤗
We greatly appreciate the fabulous review - thank you!
Richard
Quickcrop
A great product.....Premium Raised Bed
A great product...... so pleased we have ordered a second one! Loved the free set of onions that came with it. Easy to put together and it looks good too.
Great service
X
25 May 2022
Reply from Quickcrop
Wowoweewah! That's a super duper review which ticks everything we aspire towards, so we're absolutely delighted to hear this - thank you so, so much Ellen! 🎆🏅🍾
Richard
Quickcrop
I did not receive the item I ordered
I did not receive the item I ordered after being promised shipping/delivery dates multiple times.
Edit:
Quickcrop is trying their very best to remove a negative review via emails and replies. Perhaps quickcrop should show some integrity and focus their efforts on customer service rather than discrediting genuine negative experiences.
25 May 2022
Unprompted review
Reply from Quickcrop
Hi Darius,
I've requested more information from you, so please contact us on support@quickcrop.com to rectify this issue you have experienced with your order.
Thank you,
Richard
Quickcrop
Great service and very friendly to deal…
Great service and very friendly to deal with. Would definitely use again. Thank you.
25 May 2022
Reply from Quickcrop
That's wonderful to hear, Mike!
There's much more to the customer experience than just a transaction, which is why we think of our customers as our garden pals who we love to support with any potential issues encountered, and to share our tried and tested products and 12 years of knowledge and experience with. 🤗
We greatly appreciate the fabulous review - thank you!
Richard
Quickcrop
Reply from Quickcrop
Well that's fabulous to hear, Mr Kirtley! We pride ourselves on our speedy service and high quality products, so thanks for sharing! 😻
Richard
Quickcrop
My second order with Quickcrop
My second order with Quickcrop.
The items were delivered promptly and enabled me to finish the latest garden project.
I will definitely use Quickcrop again in the future.
23 May 2022
Reply from Quickcrop
Thank you for saying so, Fred! We're delighted to have been able to offer you a speedy, quality service. 📦⚡🤩
Richard
Quickcrop
Reply from Quickcrop
and a brilliant review - thank you Emma! 🥳
Richard
Quickcrop
Great products
Great products. I have used the seaweed fertiliser in the past with excellent results.
Delivered quickly and kept well informed of delivery progress.
Thank you.
22 May 2022
Reply from Quickcrop
Wowoweewah! That's a super duper review which ticks everything we aspire towards, so we're absolutely delighted to hear this - thank you so, so much Annie! 🎆🏅🍾
Richard
Quickcrop
Excellent goods and excellent service
I have bought a veg trug ‘greenhouse’ - type cover and a raised bed from Quickcrops. I am delighted with the quality of both products. The customer service has also been excellent. There was a slight delivery problem with the raised bed but Quickcrop sorted it out efficiently and without prompting. Customer service is extremely important to me. Mistakes happen but how
a company deals with it is key to repeat business.
I would definitely buy from them again and, working from my own experience, I would highly recommend them.
NB: Their website also has some really good gardening tips, know and blog which i have found really useful too.
22 May 2022
Reply from Quickcrop
That's wonderful to hear, Julie!
There's much more to the customer experience than just a transaction, which is why we think of our customers as our garden pals who we love to support with any potential issues encountered, and to share our tried and tested products and 12 years of knowledge and experience with. 🤗
We greatly appreciate the fabulous review - thank you!
Richard
Quickcrop
Reply from Quickcrop
Well that's fabulous to hear, Kyri! We pride ourselves on our speedy service and high quality products, so thanks for sharing! 😻
Richard
Quickcrop
The product was great shame about the courier
The product was great, easy to put together and reasonably priced. Unfortunately rather let down by the delivery. If the courier hadn't just dumped the packages (one quite badly damaged) on my drive and vanished without even attempting to knock on the door, the review would have been five stars. I'd seriously suggest looking for alternative couriers
21 May 2022
Reply from Quickcrop
Thank you for sharing this feedback, James.
We are unfortunately at the behest of third party couriers and their drivers, and although they're great 95% of the time, they can on the rare occasion be a force unto themselves and unfortunately we have limited control over this. I am glad you are happy with our service however - we do take pride in the quality of products we have to offer.
Richard
Quickcrop
Veg beds and soil
Veg beds easy to put together. Best to drill hole first then screw them together. Think in the instructions it makes no mention of drilling first. They sim you get beds to you first so you have time to put them together before soil appears but my delivery happened the other way around. Not a big problem as it was all here in just over a week which is much better than last year when it took 7 weeks or more! I wanted some of their small bags of the envirogrind compost stuff but sadly they’re not shipping those to England anymore. My veg production last year was amazing so I just have to hope that the soil on its own does a similar job this year.
21 May 2022
Reply from Quickcrop
Hi Sarah,
Thank you for your feedback.
We do try to get the soil to you after the beds arrive, but on occasion the beds can be slightly delayed as they come from two separate places and so the soil can sometimes arrive early.
Thank you for noting the improvements in our service - we have improved systems and warehouse capacity to better support our customers. 😊
We also do pride ouselves in the quality of the products and produce that we sell.
Richard
Quickcrop
Richard
Quickcrop
Ordered obelisk through your York…
Ordered obelisk through your York branch which was delivered speedily/on time.
20 May 2022
Reply from Quickcrop
Thank you for saying so, Sarah! We're delighted to have been able to offer you a speedy, quality service. 📦⚡🤩
Richard
Quickcrop
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