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This company has consistently provided useful clearly expressed information to help me with gardening decisions.There veg beds are exactly as described and 100% fit for purpose.The blog is timely and... See more
Very Informative. I will print off these recommendations as more concise and informative than most of my gardening books Thinking of starting my onion sets in damp egg trays with small amount of com... See more
A little slow to deliver, but an excellent product at a good price - I couldn't source the parts cheaper. I'm sure people who said they struggled to put up the raised beds or weren't sent screws must... See more
Company replied
Company details
Written by the company
Quickcrop is all about making vegetable growing easy and accessible whether you live in the countryside or the city, whether you want to grow a pot of salad leaves or want to feed your whole family. Have a look at the video opposite to see our garden and learn a little more about our business. We can show you how to grow the most delicious food with the minimum of effort and enjoy all the great benefits your own fresh food brings.
Contact info
United Kingdom
- support@quickcrop.com
- quickcrop.co.uk
3.4
Average
5K reviews
Replied to 50% of negative reviews
Typically replies within 1 month
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Arrived in good time
Arrived in good time, just what I wanted to make a large raised flower bed.
20 May 2022
Reply from Quickcrop
Thank you for saying so, Kath!
We believe that you can have high quality products at an affordable price without charging the earth for a quick delivery coupled with great customer service. It just makes it a more attractive and accessible experience for everyone. 😀
Richard
Quickcrop
Reply from Quickcrop
We're delighted to hear it, Barbara - thank you for the great review!
Richard
Quickcrop
Reply from Quickcrop
Thank you for sharing this feedback, Carole.
We believe we've perfected the delivery quality experience by using recycled, shredded cardboard as effective padding, 'This Way Up' signs and internal cardboard frames for live produce, and making sure to use caring couriers.
We greatly appreciate the review - thank you!
Richard
Quickcrop
Reply from Quickcrop
Thank you very much for this, Eoin!
May I ask what we could have done to make this a 5 star experience? If you have a moment, please let me know at support@quickcrop.com.
Thanks again!
Richard
Quickcrop
Very good all round; product, price, delivery and customer service
Good product. Good price. Good delivery. Good company to deal with. Delighted now it’s assembled (easy task) and the veg plants are in. Will definitely order again from Quickcrop. Thanks
17 May 2022
Reply from Quickcrop
Wowoweewah! That's a super duper review which ticks everything we aspire towards, so we're absolutely delighted to hear this - thank you so, so much Roy! 🎆🏅🍾
Richard
Quickcrop
great product arrived in good time
17 May 2022
Reply from Quickcrop
Is it a bird? Is it a plane? No - it's Quickcrop! (We do sell bird netting just in case it was a bird though...)
Thank you for the fabulous review, Andrew! 🤩
Richard
Quickcrop
Reply from Quickcrop
We have upgraded our systems at Quickcrop to further streamline our logistics and have also moved to a new website to make the customer experience much smoother, so thank you for noticing, Stephen! 🤩
Richard
Quickcrop
Reply from Quickcrop
Thank you for saying so, David!
We believe that you can have high quality products at an affordable price without charging the earth for a quick delivery coupled with great customer service. It just makes it a more attractive and accessible experience for everyone. 😀
Richard
Quickcrop
Reply from Quickcrop
Thank you for saying so, Bernie! 😉
Richard
Quickcrop
Very quick delivery of more planks for…
Very quick delivery of more planks for a raised bed. I haven't set it up yet, but the wood is the same quality as before and I am very pleased with it.
16 May 2022
Reply from Quickcrop
Hello Don,
We like to define ourselves as purveyors of high quality products and produce, but we're still thrilled every time we hear that we've supported another customer with their gardening needs!
Thank you for sharing your great experience!
Richard
Quickcrop
Fantastic product and service
Fantastic product and service
Received our hungry bin last week and then the worms a few days later to give us a chance to prepare the bin. I love the product - it is super solid and went together easily. Fantastic that it comes without any superfluous plastic packaging, just recyclable cardboard. Everything happened as promise. Thanks
16 May 2022
Reply from Quickcrop
Our products and materials are chosen with accessibility, environmental impact and ease of assembly in mind (as well for their cost effectiveness and durability) so thank you for sharing, Neil! 🤩
Good Quality products, needs better communication though
We were very impressed with the quality of the goods ordered, price was excellent, the only issue we have is with the communication. We were given no warning of the delivery, just an email on the day, saying the package will be delivered in the next few hours, i did message QuickCrop, but didn't get a reply to that. We were out at work when it was delivered, thankfully the driver left it in the garden tucked away, but others may not be as lucky. Delivery notifications should be in advance so people can plan to be in to receive the goods. Other than that, very happy and would still use again, if deliveries were forewarned.
16 May 2022
Reply from Quickcrop
Hi mark,
We appreciate your feedback and are improving the way we communicate with better automated message as well as sending updates when delays do arise and will be putting a policy in place moving forward.
We are unfortunately at the behest of third party couriers and their drivers, and although they're great 95% of the time, they can on the rare occasion be a force unto themselves and unfortunately we have limited control over this. I am glad you are happy with our service otherwise and we do take pride in the quality of products we have to offer.
Thank you for taking the time to feedback!
Richard
Quickcrop
Reply from Quickcrop
Hi Mr Smith!
We're delighted that you're happy with your order and wish to thank you for the review. Would you kindly let us know on support@quickcrop.com why we didn't get the full 5 stars and what we could have done to make this a top notch experience for you, please? 🙏
Every little star helps small, local businesses such as ourselves in these challenging times!
Thank you! ✨
Richard
Quickcrop
Reply from Quickcrop
Our products and materials are chosen with accessibility and ease of assembly in mind (as well for their cost effectiveness and durability) so thank you for sharing, Victoria!
Richard
Quickcrop
Great service, great products
My first order from Quickcrop. Really please with price, service and quality. Will shop again
14 May 2022
Reply from Quickcrop
Well that's fabulous to hear, Vicky! We pride ourselves on our speedy service and high quality products, so thanks for sharing! 😻
Richard
Quickcrop
Delayed dispatch of my order but…
Delayed dispatch of my order but excellent and quick response from customer service. Will be ordering again from this company
14 May 2022
Reply from Quickcrop
Thank you for sharing Karen - we aim to offer a speedy service, however sometimes the postal service and couriers are the cause for delays. I am delighted to hear of the excellent response you received to rectify this, however, and we wish you the best of luck growing!
Richard
Quickcrop
Reply from Quickcrop
and a fantastic review - thank you, Stephen!
Appalling service
Appalling service - no delivery updates, with parcels arriving at different times - the last finally arrived, and both the posts and the liner were wrong. I’ve now been waiting 1 month for the raised bed to arrive and have received no response for 1 week since asking for the correct items to be sent. Wood arrived damp with some boards mouldy. I would steer well clear of these guys if I was you.
12 May 2022
Reply from Quickcrop
Hi David,
I am very sorry about the delay in communication you've experienced.
I have added your outstanding order to our list of priority orders, so you should received tracking soon.
The boards themselves are damp and slightly green from the tanalisation process and do 'sweat' when wrapped up but will dry out. Any green parts can be sanded away or turned towards the soil as you wish - it's organic approved so won't affect you seedlings.
Thank you for your continued patience and my apologiesonce again, David.
Richard
Quickcrop
The worms arrived a few days before the Hungry Bin but no worries now!
The worms arrived a few days before the bin so I asked what to do and got an immediate reply from Niall telling me they would be fine for some time, so I put the bag in the shade until the bin came. Tuffnels had to try twice to deliver but it came the next day. Easy to assemble, clear instructions and plenty of YouTube videos to look at if you need to..some hilarious! As suggested I loaded the bin 3/4 full (80L) of peat free (New Horizons) compost well loosened up, tipped the worms gently onto the surface (some huge ones!), spread them out and then added a thin layer of chopped veg/fruit kitchen waste. The first couple of days some of the larger worms climbed up the sides but it rained hard one of the days and today, day 4, they've all gone down.I placed a piece of the cardboard box the bin came in gently on top of the chopped veg. Peeking under today they were obviously in among the veg some just lying on it others jerking back out of the light so it looks good! Opened the lid to show our 7yr old granddson who was well impressed with the worms but asked if we could take some when we go fishing! I explained that marine fish would not like them... Great quality bin and looking forward to the end product!
12 May 2022
Reply from Quickcrop
Hi David,
I would say that the fish would prefer bigger worms than the composting species! 😄
Our products and materials are chosen with accessibility and ease of assembly in mind (as well for their cost effectiveness and durability) so thank you for sharing!
Please do explore our website as we have a vast wealth of knowledge and experience in the form of blogs, practical tools, instructional videos and newletters, so go on and dive in! 🤓
Richard
Quickcrop
A great product
A great product, very easy to assemble and looks the part. Will definitely use you guys again
11 May 2022
Reply from Quickcrop
Hello Gary,
We like to define ourselves as purveyors of rare and high quality products and produce, but we're still thrilled every time we hear that we've supported another customer with their gardening needs!
Thank you for sharing your great experience!
Richard
Quickcrop
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