I've just moved from Vodafone and WOW what a difference! So far, my only touchpoint has been Thomas from Sales, but he's blown me away with how well he's treated me (especially compared to Vodaf... See more
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We connect rural communities to a world of possibilities | Broadband for the better in North Yorkshire, West Yorkshire and Lincolnshire
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Albion Mills, The Mill House, Albion Lane, HU10 6DN, Willerby, United Kingdom
Replied to 100% of negative reviews
Typically replies within 48 hours
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Installation by Kieran S was very good
The engineer fitted the broadband to the house early so I asked for an earlier connection appointment. Got one 2 days later so really pleased at that. Engineer arrived on time, pleasant and talked through the options. Couldn't have been better, cheers Zack.
Thomas Turnbull came out today and sorted the issue speedily and with great knowledge.
Can highly recommend the workmanship and efficiency of Louise B who installed our wireless router earlier today. The installation was carried out in a professional manner. Louise explained things very clearly to us. She was polite and courteous and on time.
Great work Quickline !
Excellent service from the engineer Bailey.P
Fantastic service on an external install that wasn’t straightforward. Great customer service from the DD Team - Carl H, Jack PG and Kyle A.
Thomas turnbull came out today gave me more than one option and with that he managed to achieve reconnecting my internet without having to rewire or relocate my router
Also thanks to Ben.s as he was very informative on his notes which allowed Thomas to achieve this job quicker
Had an installation from these at the end of last month, beating previous providers price and quadrupling the speeds.
Peter the salesman explained everything and sorted everything with the prices, Emma and Ryan came to do the outdoor installation and Dan D did the internal installation.
Each and everyone was 5/5, super friendly with very clear communication and carried through on everything discussed and promised.
Would 100% recommend to family and friends if they weren’t limited to certain areas.
After an unfortunate installation experience Rob Young came out and resolved everything as soon as possible. He was meticulous in his troubleshooting, and optimised our system using his extensive technical skills as well as the latest equipment. His approachable manner and top notch customer service made me feel very relieved to have chosen Quickline. Highly recommended!
We contacted Quickline when the leaflet was left at our property. After contacting them the salesman promptly arrived at the time agreed.. he explained everything to us without any pressure to sign up. We decided to go ahead. The installation Engineer arrived on the agreed date. Peter Watson was extremely professional, knowledgeable, thorough and patient with our endless questions. He explained everything he was going to do, discussing this with us so we were happy and went above and beyond to make sure the installation was completed all we had to do was set up our devices. I had never heard of Quickline but I highly recommend their service and professional standards.
It was a revelation that living in rural Lincolnshire where we have always been at the back of the queue for decent broadband, we have now been set up with Full Fibre courtesy of Quickline. Now it is "live" I have placed an order and will be connected in two weeks. The added bonus is that it is almost half what I have been quoted by my current supplier and is guaranteed not to increase during the first two years.
Mark Wood came to my house and was very helpful and explained all sorts, he set up my mesh kits in better places and re arrange my current set up to make it more effective. He explained the issues with the system and fixed it all, for now!!
From start to finish I have been provided with an A* service, everyone I have interacted with has been brilliant. Especially Josh Ricketts and Emma Bailey. Thank you again for being patient and courteous.
Arrived promptly, very polite and helpful, work completed to a visually very high standard and cleared up after as well! All seems to be working so far!
Thomas Turnbull came to fix our Broadband signal issues, lovely guy, fixed quickly!
Was highly impressed with Conner, the engineer, he discussed where I wanted the router, then set everything up showed me how it all worked! Then when I came to enter the passwords for the tv, iPad and phone, he helped with them! Much appreciated young man thank you!
Installed today Quickline broadband service was amazing. Installer who come Dan D. was super helpful, tidy and professional. Top noch 👍👌. Thanks
I rang to mention about a drop in our mbps yesterday. Today Brandon Potter arrived from Quickline to sort out the issue. He was extremely thorough, replaced the mast to an upgraded model, moved it on the chimney pot to a better reception and achieved what we wanted, 200mps.
Great company to deal with, fantastic on the phone and in person. The installer Rob was friendly, helpful and thorough. All round great communication and service.
After an initial hiccup with Quickline,s appointment booking system, the engineerJosh completed the installation quickly and checked that everything wss running well.
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