There was nothing we had to do except check the insurance and that was it. It’s such a great way to be able to relax and not have to worry or start ringing round to compare prices we had lots of quot... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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Great value, over 100.00 less than the next cheapest. Very efficient system for renewal. Excellent. I expect there are many drivers who end up renewing with different companies every year, due to th... See more
Company replied
I've renewed car insurance with RAC for many years. The renewal process is always seamless, the product reassuring and the price fair. The added comfort of having RAC at hand and helpful in the event... See more
Company replied
My initial offer for renewal was higher than i had expected or hoped, so decided not to renew. I then had second thoughts and contacted them again, i thought they might not entertain my call, but... See more
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Company details
Written by the company
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
Contact info
United Kingdom
- rac.co.uk/insurance
4.4
Excellent
20k reviews
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Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
A very good price
I have just renewed my insurance at a good price and I received a years free breakdown cover very pleased
4 September 2026
Unprompted review
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
WHEN THINGS GO WRONG YOU DO NOT INFORM…
WHEN THINGS GO WRONG YOU DO NOT INFORM YOUR CUSTOMERS
18 September 2026
Reply from RAC Car Insurance
Hi Melvyn,
Thank you for taking the time to share your feedback with us.
I am truly sorry to hear that you feel left in the dark when issues pop up. You deserve clear, honest updates when things do not go to plan, and I completely understand why this is frustrating.
We want to make this right, and we will be in touch with you to see how we can help.
Thank you for bringing this to our attention so we can improve.
Many thanks,
Kirsty
Reply from RAC Car Insurance
Thank you so much for the wonderful feedback! It really means a lot to us. If anyone you know needs car insurance, refer them using the link below. You'll both earn a £25 e-gift card when they get insurance with us following your unique link. See details here: rac.co.uk/insurance/refer-a-friend
its nice to be treated well for being…
its nice to be treated well for being loyal & staying with the same company .
21 September 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Easy process and a good price
3 September 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Consistently high standards
I have been with the RAC for very many years now and I am always impressed with the consistently high standard of customer service and competitive prices for both car insurance and breakdown cover.
26 August 2026
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
The price was different to what was…
The price was different to what was quoted also no paperwork though the post thanks
5 September 2026
Reply from RAC Car Insurance
Hi John,
Hello,
Thank you for leaving your feedback. I’m really sorry to hear that your price was different from what was quoted and that you haven’t received your paperwork in the post yet. I completely understand how frustrating that is.
We want to get this sorted for you right away, and we will be in touch with you to see how we can help.
Tahara
Everything was done perfectly
Everything was done perfectly. Price was adjusted to my request.
17 September 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Excellent service.
Excellent service.. Every year I renew because it always stays the same.. Five Stars *****
17 September 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Good price.
18 September 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave us such a positive review! If you want to recommend us, you can get a £25 Amazon gift card for up to 12 successful referrals. Plus, your friend will receive a reward too. Use this link: rac.co.uk/insurance/refer-a-friend
Competitive Insurer
Obviously a competitive system used as my premium this year was less than the previous year.
22 September 2026
Good cover and competitive price
4 September 2026
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
I cancelled automatic renewal months…
I cancelled automatic renewal months ago but have had a payment taken from my bank account - I have obtained cheaper insurance elsewhere. Trying to talk to someone is hopeless and my emails have not been responded to. Can I please have my money back?
25 September 2026
Unprompted review
Reply from RAC Car Insurance
Hi Paul,
Thank you for taking the time to leave your review!
We are sorry to hear you have not yet received your refund from us.
I fully understand why you are upset—especially after trying so hard to get in touch with us. I am so sorry for the frustration this has caused you.
We want to fix this and get your money sorted out right away. So we can look into this for you and understand what has happened, please email your policy details to socialresponders@bglgroup.co.uk.
Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
Thank you for your patience with us, and we look forward to getting this resolved for you quickly.
Kind regards,
Laura
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
5star quick and heipfull
21 September 2026
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
I thought it was rather a large…
I thought it was rather a large increase from the previous year.
16 September 2026
Reply from RAC Car Insurance
It's great to know you were happy with our service. Thanks for the review! If you'd like to recommend us to anyone, just send them the link below. We'll give you both a £25 e-gift card after they join. See details here: rac.co.uk/insurance/refer-a-friend
Competitive price…
Use to navigation online regarding renewal.
Competitive price.
However, disappointed with breakdown service, when used, would look not to include next time.
2 September 2026
A renewal that was actually cheaper…
A renewal that was actually cheaper than last year! Not many insurers do that so no hesitation using again this year.
17 September 2026
Reply from RAC Car Insurance
Thanks for taking the time to leave a positive review. We're glad to hear everything went well when you bought your car insurance. If you know someone who needs car insurance, why not refer them? You can earn a £25 e-gift card for each successful referral, and your friend will benefit too: rac.co.uk/insurance/refer-a-friend
Very poor insurer
Very poor insurer. From 6 months ( I made claim 02/04/2026) I waiting for replace damaged windshield. No any help. I am strongly not recommends.
24 September 2026
Unprompted review
Reply from RAC Car Insurance
Hi Michal,
Hi there,
Thanks for getting in touch and letting us know about your experience. We're really sorry for the delay in getting your windshield replaced since your claim in April. We know how frustrating this must be for you.
We want to help sort this out as quickly as possible. So we can look into this for you, please email your policy details to socialresponders@bglgroup.co.uk. Your case will be dealt with by BISL Limited, who arrange and administer your car insurance policy on behalf of RAC.
We're keen to get things moving for you soon.
Vicky
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