There was nothing we had to do except check the insurance and that was it. It’s such a great way to be able to relax and not have to worry or start ringing round to compare prices we had lots of quot... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
The RAC has been providing peace of mind to motorists since 1897. We are dedicated to helping drivers across the UK with a wide variety of products. RAC Car Insurance offers drivers quality insurance, from a name you can trust with options to suit your needs. If you like to do everything digitally, RAC Online Car Insurance is for you! View your cover, make changes, or renew — all through your online account, 24/7. Cutting out the call centre makes RAC Online our cheapest car insurance option. If you prefer the reassurance of talking to the team, our standard RAC Car Insurance is a great choice. We’ve been named ‘Moneyfacts Car Insurance Provider of the Year’ five years in a row, so you know you’re in safe hands. Get your quote online today – direct from the RAC.
United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service.. Every year I renew because it always stays the same.. Five Stars *****

Reply from RAC Car Insurance
Obviously a competitive system used as my premium this year was less than the previous year.
I cancelled automatic renewal months ago but have had a payment taken from my bank account - I have obtained cheaper insurance elsewhere. Trying to talk to someone is hopeless and my emails have not been responded to. Can I please have my money back?

Reply from RAC Car Insurance
I thought it was rather a large increase from the previous year.

Reply from RAC Car Insurance
Use to navigation online regarding renewal.
Competitive price.
However, disappointed with breakdown service, when used, would look not to include next time.
A renewal that was actually cheaper than last year! Not many insurers do that so no hesitation using again this year.

Reply from RAC Car Insurance
Very poor insurer. From 6 months ( I made claim 02/04/2026) I waiting for replace damaged windshield. No any help. I am strongly not recommends.

Reply from RAC Car Insurance

Reply from RAC Car Insurance
I just got my new price for the year been with rac for over nine years never made a claim but this I year I rang to see if I can get it cheaper they came back higher . Then they said I will stick with my first price I lost it because I asked for a new price . I think this his a joke just for asking about a new price I got to pay 24 pound more

Reply from RAC Car Insurance
Information was clear and precise just what you need.

Reply from RAC Car Insurance
I was able to speak to an operative over the phone to not only renegotiate my Insurance renewal and the operative was very professional and friendly.

Reply from RAC Car Insurance
What wonderful treatment we have had from the RAC with the bereavement of my husband. Thank you.

Reply from RAC Car Insurance

Reply from RAC Car Insurance

Reply from RAC Car Insurance
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.