We have ordered a number of items with Radius Furniture for our office here in Sandyford over the past year. Our sales rep Paul Sutcliffe was very helpful and great to deal with. The delivery guys... See more
Company replied
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David in sales was great to deal with - always replied speedily to any queries. Install team of Phil and Marcus were accommodating, efficient and very neat. Couldn't fault them at all. We ordered rec... See more
Company replied
We order our home outdoor furniture from Radius. We were one of the few provider of the Gaber Italian brand we were looking for. They have been very professional and reliable from the first contac... See more
From start to finish, Radius have been fantastic to work with. Marsha had great ideas and worked with us to get the right items within our budget. Lara has been incredibly patient with the install and... See more
Company replied
Company details
Written by the company
Radius Office Furniture is one of Ireland's largest and most reputable suppliers of office furniture and office planning & design services. We supply high quality furniture for Offices Nationwide.
Contact info
Tower 4, Fumbally Court, D08 KH52, Dublin, Ireland
- 01 96 96 333
- sales@radiusoffice.ie
- radiusofficefurniture.ie
4.8
Excellent
164 reviews
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Excellent
The whole experience from start to delivery was very professional. The delivery guy was very helpful and I am very happy with my chair it is extremely comfortable and I am experiencing little to no pain in my back or glutes
15 February 2023
Reply from Radius Office Furniture
Thank you so much for your kind review! We hope you enjoy your new chair :)
Very helpful sales team
I had a great experience with Radius Office! The team was extremely helpful and the delivery was quick and I was well informed about the assembly date :)
17 January 2023
Reply from Radius Office Furniture
Thank you for your kind review!
Satisfactory
It was well explained to me and the agents were very professional at their job.
The furniture got to me in timely fashion without any defects or damages.
9 February 2023
Reply from Radius Office Furniture
Thank you so much for your kind review!
My experience is great
My experience is great, I don't have any request, I am happy with all my furnitures
9 February 2023
Reply from Radius Office Furniture
Thanks for your review!
Helpful staff
Helpful staff. Replied very promptly to e-mails and messages. Delivery took slightly longer than expected but not a major issue as it was personalised order.
9 February 2023
Reply from Radius Office Furniture
Thank you very much for your kind review Eliza! I hope you enjoy your new chair :)
Update on previous 1 star.
I left a 1 star review about my reception desk earlier this week, after leaving this review they were very fast to call me. They stated this never happened before and asked me if I could take down my review. I sent them pics of the desk and they investigated. They came back to me with installation error on my behalf. If anyone has put together anything before there are always a circular locking mechanism and screw l, and above it, a dowel hole. The holes of the pre drilled and the locking hole did not match the pre drilled screw locations. I had to use elbow brackets to secure the desk. They said that is my error. Oh my. Their head fitter and supplier said the same thing. How can I screw the screw into an empty hole? There are screw anchors to screw into in these holes. You physically can’t mix them up! It impossible. It’s basic. The desk was manufactured with errors and I am to blame! Stay away as the customer service constantly blames you and are more worried about google reviews then their quality of product. They kept saying we can send someone out to look, why would I after they already told me it was my fault. Pictures don’t lie.
17 February 2023
Unprompted review
Reply from Radius Office Furniture
Thank you so much for your kind review :)
Not good workmanship on the desk
the office desk I ordered was not put together properly. There were holes drilled and placed where there were suppose to be screws. Screw heads popped off during assemble, I hd to use elbow brackets of my own to secure the desk after it being delivered after I was told it would be here. It was a rush and bad workmanship on the desk. For the price I paid, it was very poorly build.
7 February 2023
Reply from Radius Office Furniture
Hi Eric,
As discussed with you, normally if a customer is having issues when with self-assembly they make contact and we can advise accordingly to get it sorted and ensure the customer is happy with the result. Customer satisfaction is our no. 1 priority!
This wasn’t done in this instance and the first we heard about it was upon receiving this review! We made contact straight away in order to establish the issues and resolve it. We carried out an investigation including discussing with our fitters, the manufacturer and all points to a self assembly issue. We never said we you’re in wrong and this is something we cannot claim until we physically examine the desk, but we were not allowed to do so.
Lastly, we did offer to come over to you inspect it and take further actions if necessary, but you stopped communicating as you found this insulting. We feel this is a shame as issues can arise for whatever reason but we always strive to make them right.
Great product and service
31 January 2023
Reply from Radius Office Furniture
Thanks a lot for your review Stephen!
Good product quality but slow delivery
I bought an ergonomic chair, easy to buy online, good response for sales and logistic department but delivery took way longer than estimated at the time of purchase (estimate 7 days and delivered after 15 days).
2 December 2022
Reply from Radius Office Furniture
Hi Thais, many thanks for your honest review and please accept our apologies for any inconvenience with the delayed delivery. I understand we were not able to meet the advised lead time which I appreciate would be disappointing. Courier delivery only would definitely have met this deadline but i'm afraid the run up to Christmas was very busy for our installation team and it's often challenging to accommodate restricted availability in that timeframe.
Excellent shopping experience
Excellent shopping experience. Navigating through the website, picking and customising my purchase was a breeze. And my package was delivered on time.
29 November 2022
Reply from Radius Office Furniture
That's great to hear Nicolás! Thank you so much for your kind review :)
Yo-Yo desks
Purchased four yo-yo desks from here for office.
Customer support was great, goods arrived very quickly and were fantastic quality.
2 December 2022
Reply from Radius Office Furniture
Thank you so much for your kind review :)
Exceptional in every aspect!
10 October 2022
Reply from Radius Office Furniture
Thanks for your lovely review Aldona! <3
Good Service, Poorer Completion
The initial service was very good, but finalisation of the order was not well communicated with delays not explained nor notified.
24 November 2022
Reply from Radius Office Furniture
Hi Brett, thank you for your kind review and we appreciate your feedback! Hopefully we can refine our service even more for the future.
Excellent experience with Radius…
Excellent experience with Radius office. Much more competitive price on the desk I wanted, plus great customer service and speedy, tracked delivery.
21 November 2022
Reply from Radius Office Furniture
Thanks for the lovely review Patricia <3
Great product
Great product, friendly helpful and tasteful advice, proffessionally installed to high standard and no noise, they did it when they said they would.
11 November 2022
Reply from Radius Office Furniture
Hi Martin, thank you for your kind review! Glad to hear you were pleased with the service :)
Exceptionally Professional and Efficient
FirstLight has been using the services of Radius Office since early 2022 and has found the team exceptionally professional and efficient in delivering their services.
29 September 2022
Reply from Radius Office Furniture
Thanks so much for your kind review Andrew!
I Cant recommend Radius enough
I Cant recommend Radius enough. Our experience was seamless from start to finish. Our Sales manager, Marsha Ivory & the Logistics team are fantastic. Marsha sourced and procured items in replacement for another company that let us down. We are super happy and will definitely deal with radius again in future.
3 October 2022
Unprompted review
Reply from Radius Office Furniture
Thank you so much for your lovely review Sarah! I will pass on your great feedback to the team who I am sure will be delighted :)
HAG Capisco Puls 8010 Ergonomic Chair
If someone is looking for high-class equipment and expects professional service at every stage of the order, I recommend Radius Office and wonderful people who work there.
Quality service and overall exceptional professional treatment deserves words of special thanks to all involved in my order.
I highly recommend!
My order: HAG Capisco Puls 8010 Premium Ergonomic Chair with Swivel Base. Absolutely great chair. Love it!
27 September 2022
Unprompted review
Reply from Radius Office Furniture
Hi Julia, thanks so much for you lovely review! It is so nice to hear you are happy with the service and that you love your new chair. Do not hesitate to get back in touch with us in the future :)
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