Rainbow Railways Reviews 295

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 287 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the quick and efficient delivery of orders. Many people appreciate the helpful, friendly, and knowledgeable staff, noting that nothing is too much trouble for them. The products offered are also highly regarded for their quality, detail, and variety. However, some customers also noted issues with orders, such as receiving items that appeared to be second-hand or modified without prior notification, or having accessory bags opened with loose items.

What people talk about most

Service

People report positive experiences with service. Customers consistently praise the fast, friendly, and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Reviewers frequently praise the fast... See more

Product

Reviewers mention positive feedback about product quality and selection. Customers are pleased with the... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for being friendly,... See more

Order

Customers had positive experiences with order. Reviewers consistently praise the ease of online ordering,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent service. Went to model show at NEC on the Saturday, saw their stand and asked if they had a wheel cleaner. They did not have one at the exhibition but the friendly staff member, Colin, orde... See more

Rated 5 out of 5 stars

Many great items on offer from Rainbow railways, a google search on oo tankers lead my partner to a picture of wagon that was very different from most on offer. Finding out it was exclusive to Rai... See more

Rated 5 out of 5 stars

Called with a few questions about decoders and stay alives .Rainbow Railways staff member was both pleasant and helpful.Received my purchases within 24 hours which was excellent service.Will defini... See more

Company replied

Rated 5 out of 5 stars

Although it took a while for my order to arrive, it will be a useful addition to my Swiss wagon pool. I've now got the DC wheelsets to replace the Marklin ones, so this rolling stock has now entered... See more

Company replied


Company details

  1. #19 of 44 best companies in Model shop
  2. #35 of 134 best companies in Collectibles Shop
  3. #64 of 177 best companies in Hobby shop

Written by the company

Rainbow Railways – Bringing Magic to Model Railways At Rainbow Railways, we’re passionate about helping hobbyists and collectors bring their layouts to life. Whether you're a seasoned model railway enthusiast or just starting your journey, we offer a vibrant selection of custom weathered locomotives, rolling stock, scenery, and accessories to fit every scale and era. Our team takes pride in high-quality craftsmanship, expert detailing, and personalized service. Each model is finished with care and character, ensuring it not only looks great but tells a story. With fast shipping, secure packaging, and responsive support, Rainbow Railways is your trusted partner for all things model railway. Discover a world of detail, creativity, and color—ride the rails with Rainbow Railways.


Contact info

4.9

Excellent

TrustScore 5 out of 5

295 reviews

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Rated 5 out of 5 stars

Fantastic People

100% fantastic experience with Rainbow Railways both online ordering or meeting them at a show to collect pre-orders. An absolutely brilliant team!

1 April 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, quick delivery and well packaged. And a product that I couldn’t find elsewhere. Will certainly use again.

30 March 2026
Rated 5 out of 5 stars

Great service

Great service. Really good prices and a friendly and efficient service. Definitely my go to place for N gauge continental stock. There's a bit of a wait for stock to come in sometimes, but it's always worth it.

30 March 2026
Rated 5 out of 5 stars

Brilliant service

Brilliant service. Despite being at Model Rail Scotland, I received my models in super quick time. The delivery was very well packaged and I was informed of the delivery process at all stages.

30 March 2026

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