I have to be honest: I encountered a problem earlier with the Ramp network app, and an agent attended to me, explained the issue, and showed me how to get it sorted. If you ever have any issues, jus... See more
Company replied
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See what reviewers are saying
Why I am going with RAMP NETWORK for my crypto purchases Just bought $300 SOL via Topper and got hit with ~11% fees $ 35.00 😩 Here's how Topper stacks up against 4 major competit... See more
Company replied
Hey Ramp Network, its not okay to not answer the tickets and ignoring everything! My order id is: s2yrubsobworeha My order was pending for 4 days i made manual bank instant transfer and i got c... See more
Company replied
I do alot of surveys for tech and other companies but i learned alot today since this was my first day with ramp. the agent who helped me learn was excellent answering questions and always keeping me... See more
Company replied
Company details
- #5 of 11 best companies in Cryptocurrency Service
- #101 of 108 best companies in Alternative Financial Services
- #17 of 18 best companies in Card processing service
- #161 of 169 best companies in Non-bank financial service
Written by the company
Ramp Network is a financial technology company building solutions that connect the crypto economy with today's global financial infrastructure. We're registered with the FCA in the UK and FinCEN in the US.
Contact info
Epworth House, 25 City Rd, EC1Y 1AA, London, United Kingdom
- https://support.ramp.network/en/
- ramp.network
You should know
3.8
Great
11k reviews
Asks customers to review
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Totally satisfied
Totally satisfied.
Every step is well explained.
Simple and straightforward.
Time is needed for each step to process.
Information is sent to you as each step is completed.
Safety and security is prominent.
10 July 2026
9 July 2026
Reply from Ramp Network
Hi,
Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.
Thank you for choosing Ramp Network!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
First purchase on my Ledger.
First purchase on my Ledger.
I chose to buy through Ramp Network.
The purchase was made by card and with the lowest commission of the options I had for purchase.
They sent it to my wallet and everything was fine.
If end is good... "everything is good"
5 stars because everything was easy.
9 July 2026
Reply from Ramp Network
Hi,
We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.
We appreciate your trust and support.
Best regards,
Ramp Network Support Team
Great is great....no further comment
6 July 2026
Reply from Ramp Network
Hi,
Thank you for the fantastic feedback! It means the world to us to know you had a smooth and positive experience.
Your support inspires us to keep improving every day!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.
We appreciate your trust and support.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Your review made our day—thank you! Creating a user-first, trusted experience is what we strive for, and it’s fantastic to know we achieved that for you.
Thank you for choosing Ramp Network!
Best regards,
Ramp Network Support Team
Smooth Selling Experience, Frustrating Wallet Issues
The application was working perfectly for selling, so I recently decided to try buying USDC on the Solana network directly into my Ramp wallet using one of their provided wallets. The purchase itself went smoothly and the funds arrived, but the problems started when I tried to actually use them.
For some reason, I cannot send my USDC out of the wallet. Every attempt gives me an error. I also tried selling it, and that does not work either. To test what was going on, I sent some SOL from another wallet into the Ramp wallet to cover any possible network fees. I then tried sending a small amount of USDC (around $1), but instead it sent my actual SOL balance rather than the USDC.
I’m unsure whether something has changed on Ramp’s side or if this is a technical issue, but right now my funds are effectively stuck. My previous good experiences with Ramp are honestly the only reason this is not a 1-star review.
The support experience has also been extremely disappointing. There doesn’t appear to be a way to reach a real human for immediate help, and I’m just redirected to create a ticket while dealing with an issue involving my money.
I really hope Ramp can fix this quickly, either by allowing me to withdraw my USDC properly or resolving whatever wallet issue is preventing access to my funds.
If the Ramp team reads this and actually wants to address my issue, my support ticket is #28744163. I would genuinely appreciate someone reviewing the case properly and helping me resolve this, because right now I have USDC that I paid for but cannot withdraw, sell, or use.
8 July 2026
Unprompted review
Reply from Ramp Network
Hello,
Thank you for bringing this matter to our attention.
We have escalated the issue to our technical team, who are currently working to resolve it. We will keep you updated and notify you immediately once the fix is in place.
Thank you for your patience and for giving us the opportunity to address this matter.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
We sincerely apologize for the frustration caused. However, I can confirm that you had a successful transaction yesterday.
If any additional issues, please contact us at https://support.ramp.network/en/.
Thank you for helping us improve.
Best regards,
Ramp Network Support Team
Everything is working perfectly now
Everything is working perfectly now, verification was super easy and the purchased crypto arrived immediately.
7 July 2026
Reply from Ramp Network
Hi,
We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.
We appreciate your trust and support.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
We’re thrilled to hear about your great experience—thank you for sharing your review! Ensuring seamless, trusted service is what we’re all about.
We appreciate your trust and support.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Wow—thank you for the amazing review! We’re so glad you had a seamless and trusted experience.
We’re excited to continue serving you!
Best regards,
Ramp Network Support Team
Easy and fast
4 July 2026
Reply from Ramp Network
Hi,
Thank you for the fantastic feedback! It means the world to us to know you had a smooth and positive experience.
Your support inspires us to keep improving every day!
Best regards,
Ramp Network Support Team
My payment went trough but Purerawz are…
My payment went trough but Purerawz are saying they didn’t reveive anything therefore they cannot send me my order.
Could you please let me know if everything went smoothly on your behalf ?
1 July 2026
Reply from Ramp Network
Hi,
Please note that RAMP Network is solely a service provider for cryptocurrency purchases. We do not endorse, promote, or advertise any third-party services, platforms, or individuals. We do not offer or endorse any other online services or facilitate online purchases outside of our platform.
If you haven’t already reached out, please contact us at https://support.ramp.network/en/.
Thank you for your patience and understanding.
Best regards,
Ramp Network Support Team
Ramp Received My Funds but Never Completed the Payout
Avoid if you need reliable service. My 601 USDC transaction was successfully received by Ramp, but the USDT payout has been stuck for over 20 hours with the status “Crypto delivery is delayed.” Support has not responded at all. Holding customer funds without communication is unacceptable. I hope this gets resolved, but this experience has been extremely frustrating.
I will update this review if Ramp resolves the issue promptly and improves their communication.
2 July 2026
Unprompted review
Reply from Ramp Network
Hi,
Could you please provide additional details regarding the specific circumstances of the situation? Whats your transaction ID ?
If you haven’t already reached out, please contact us at https://support.ramp.network/en/.
Thank you for your patience and understanding.
Best regards,
Ramp Network Support Team
After my two withdrwal so can’t able to…
After my two withdrwal so can’t able to withdraw anymore and it’s been 48 hours since error coming
23 June 2026
Reply from Ramp Network
Hi,
Could you please provide additional details regarding the specific circumstances of the situation?
If you haven’t already reached out, please contact us at https://support.ramp.network/en/.
Thank you for your patience and understanding.
Best regards,
Ramp Network Support Team
Refund not received
I tried to sell ethereum and there was a technical issue and I never received my my money in my bank. I got an email saying that that I would receive a refund within 10 day. I have had no further email on the information of the development of the issue and when I emailed a member of the support team they ask if I could could provide information on the transactions I was met with no reply
25 June 2026
Reply from Ramp Network
Hi,
We apologize for any inconvenience you've experienced.
Upon checking your account, we can confirm that your two most recent transactions were successfully processed and the funds have been delivered to you.
Additionally, we noticed that we received some separate funds that were sent without an active transaction being created on our platform.
We are already processing a refund for this amount, and you should see these funds returned to you very soon.
Thank you so much for your patience and understanding and please avoid sending funds without initiating a transaction.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you for your glowing review! It’s wonderful to know we delivered a seamless, trusted experience for you.
We look forward to continuing to serve you!
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Thank you so much for the review and apologies for any inconveniences.
Please note that your transaction is fully processed from our side and the funds should already be in your bank account.
If you still haven't received the funds, please reach out to your bank.
In case of any other issues, please reach out here: https://support.ramp.network/en/.
Thank you for sharing your concerns with us.
Best regards,
Ramp Network Support Team
Reply from Ramp Network
Hi,
Wow—thank you for the amazing review! We’re so glad you had a seamless and trusted experience.
We’re excited to continue serving you!
Best regards,
Ramp Network Support Team
This app and anything associated with…
This app and anything associated with it is a scam they let roonbet take 345$ from my account and then they will not give it back and RAMP is not helping at all and also they will not reply to me if I asked anything about the roonbet. update you guys still are liars. You guys are the ones that went and allowed them to take the money out after I deposited to you guys.
23 June 2026
Reply from Ramp Network
Hi,
We regret hearing about your experience and apologize for the inconvenience.
However, please note that RAMP Network is solely a service provider for cryptocurrency purchases. We do not endorse, promote, or advertise any third-party services, platforms, or individuals. We do not offer or endorse any other online services or facilitate online purchases outside of our platform
You are strictly reminded to refrain from utilizing any platforms that lack a proven and legitimate reputation. Also, please do not send or deposit funds to individuals or platforms you are not fully aware of.
Thank you for your patience and understanding.
Best regards,
Ramp Network Support Team
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