RAMSDENSPAWNBROKERS.co.uk Reviews 

85
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had an excellent experience with this company. Customers consistently praise the staff for being polite, helpful, professional, and knowledgeable, often going above and beyond to assist with various needs. The customer service is frequently highlighted as excellent, with many appreciating the efficient, transparent, and caring approach. People find the process of selling or purchasing items thorough, easy, and stress-free, often receiving valuable advice and support. However, some customers also noted dissatisfaction with the prices offered for selling gold and jewelry, finding them significantly lower than market or scrap values.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

Reviewers mention positive feedback about service, consistently praising the helpfulness and professionalism... See more

Price

People report ambiguous experiences with price, with many customers expressing satisfaction, stating they... See more

Product

Users describe ambiguous interactions with product, with some customers expressing satisfaction with their... See more

Customer service

Customers had positive experiences with customer service, with many reviewers highlighting the excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I went into the aberdare shop today as I lost my card I was Served by Beth she did it all for me and she is so Polite and very helpful

Rated 5 out of 5 stars

I visited the Wakefield branch yesterday and today and was served by a lovely assistant called Connie. I initially called in to request a copy of a receipt for a purchase I made last year and then dec... See more

Rated 5 out of 5 stars

I sold a couple of my watches yesterday at the Burnley Branch. The Burnley Branch Manager Jo and Gareth from the Watch Department were extremely helpful, knowledgeable and professional. The process... See more

Company replied

Rated 5 out of 5 stars

I just want to wholeheartedly thank Terrie and her team at the Burton on Trent branch. They helped me out when I had an online issue. She went above and beyond to rectify my stressful situation

Company replied


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

85 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(85)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Ramsdens pawnbroking service.

The staff in the Haverfordwest branch are always friendly, discreet and knowledgeable, I’ve never had anything less than a first class experience there and I have recommended them to several people in the last few years.

2 December 2024
Unprompted review
Rated 5 out of 5 stars

Alan and his team are polite and…

Alan and his team are polite and welcoming. They are genuinely there to help and do what they can to make the experience and transactions as friendly and easy as possible for customers. Trustworthy and flexible within reason. Paperwork kept simple and easy to understand. Quick and easy which is the important for me

26 November 2024
Unprompted review

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