My husband and I are highly satisfied with Fiona Elliott’s professional and accessible investment management advice in succession to Murray Mackay, our adviser for 25+ years. As when she succeeded M... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
My husband and I are highly satisfied with Fiona Elliott’s professional and accessible investment management advice in succession to Murray Mackay, our adviser for 25+ years. As when she succeeded M... See more
Company replied
Rathbones Edinburgh office, specifically Justin Armet, has been looking after my portfolio for over 10 years. I'm really pleased with the service provided. Justin always takes the time to talk through... See more
Company replied
Over the past 6 years, Iain Currie has managed my portfolio and I have been very pleased with the service he has provided. Always professional but approachable, I feel comfortable discussing financial... See more
Company replied
Following advice from a colleague, I moved my SIPP to Rathbones upon my retirement 15 years back. It has always been managed by Simon Dewar. Subsequently, my wife decided to move her own inve... See more
Company replied
Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners across the UK. We are a long-established UK wealth manager, trusted for generations to help clients manage, protect, and preserve their wealth. Our clients value the personal, long-term relationships we build. We take the time to understand individual circumstances, goals and priorities, and provide a tailored service designed to support clients at every stage of their financial journey. This includes working closely with individuals and families, as well as supporting charities and professional partners with their investment and governance needs. As an independently minded business, we are committed to acting in our clients' best interests and maintaining the highest standards of integrity and care. Many of our relationships span generations, reflecting the trust our clients place in us over the long term. If you would like to know more about Rathbones and how we support our clients, you can visit our website for further information.
Written by the company
10 George Street, EH2 2PF, Edinburgh, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Over ten years ago we were looking for a more personal investment service to look after our multiple pension pots and other investments we'd held for some years.
Simon Dewar gave us the confidence to invest with Rathbones and now have a managed portfolio that has continued to perform over the last few years. Even though Simon now runs the Edinburgh office, we meet him regularly to discuss the global financial situation and ensure that the portfolio still meets our needs.
It has been a very good relationship for us.

Reply from Rathbones - Edinburgh
We have been expertly advised by Paul Mefford from the Rathbones (formerly Investec Wealth & Investment) Edinburgh office for many years. Paul and his team particularly Ciaran Liddy and Vivienne Murdoch take great care to understand client requirements and tailor the service accordingly.

Reply from Rathbones - Edinburgh
strong and senior human interaction - with a clear director-lead
Justin Armet is a very senior and diligent director-lead

Reply from Rathbones - Edinburgh
Meeting with Stephen Hunter and Euan Macdonald has provided my wife and I tremendous reassurance. We both feel that Stephen and Euan are caring professionals who are truly putting our needs first. From the moment of the meeting onwards I have had a great sense of freedom, security and freed-up mental capacity by passing on my long term investment portfolio decisions to their capable hands. I strongly recommend their services to anyone looking for a secure and trusted investment team. Friendly, kind, professional, reassuring.

Reply from Rathbones - Edinburgh
Amazing service looked after my finances for years I would highly recommend all the staff especially Ross Middleton

Reply from Rathbones - Edinburgh
Ross Middleton has been incredibly attentive to my personal needs and has always been on hand to chat circumstances through. Professional, polite and efficient in all he does. Would recommend highly.

Reply from Rathbones - Edinburgh
I rang Stephen Hunter to get advice on my mother's estate. I felt like I was talking to a dear friend who has known my family over the years. He gave his opinion and it was so nice to hear that I am doing ok with everything and to keep going. Sometimes a friendly voice giving reassurance is just what is needed

Reply from Rathbones - Edinburgh
My wife and I have looked to Ross Middleton as our financial adviser over more than a dozen years, following him as his employing company has changed. We have always found him both helpful and well informed and reassured by his memory of such issues as my health. Each year we are clear about our financial position and happy that we have agreed our concerns and expectations for the management of our funds over the coming year.

Reply from Rathbones - Edinburgh
My family and I have known Alison Maillardet-O’Neill for a number of years now. Over that time, Alison has made a conscious effort to create a deep understanding of our family’s circumstances and priorities. She is professional, attentive, and highly communicative. She is always willing to explain things in greater detail, answer any questions, and make sure we feel informed and comfortable with every decision. What stands out most is her genuine commitment to acting in our best interest. Having that level of trust and continuity means a great deal. It gives real confidence and peace of mind that things are being managed carefully and thoughtfully. I would highly recommend Alison and her Rathbones team!

Reply from Rathbones - Edinburgh
I've found everyone I have dealt with at Rathbones - be it fund manager, admin, IT support - to be polite, professional and reliable. A big plus point for me is that, should follow-ups be required, I am kept up-to-date on their progress. I deal mainly with Iain Curríe and his team and I have always had the impression that they have time not only to answer my queries, but also to offer advice as to a possible alternative approach. I also particularly appreciated help recently with a couple of technical issues (one docusign, one login).

Reply from Rathbones - Edinburgh
We have known Ross Middleton for a number of years through various companies and he came highly recommended by my parents.
We feel reassured that we are in safe hands with Ross, Callum and Ellie at Rathbones Edinburgh. Everything is explained in a clear and concise way. We always leave feeling calm and confident in our decisions. Lesley & Alan Watson

Reply from Rathbones - Edinburgh
We have known Keith MacKeinzie for many years and have had regular face to face and online reviews with him. We find these meeting extremely useful. It is also always reassuring to know that our investments are well looked after and are performing well.

Reply from Rathbones - Edinburgh
As Independent Financial Advisers, we have worked with Paul Mefford from the Rathbones (formerly Investec Wealth & Investment) Edinburgh office for many years. Paul has always gone above and beyond with the advice and service he provides and is well respected and trusted by all our mutual clients. In his absence, his colleagues Ciaran Liddy and Vivienne Murdoch provide an equally efficient service.

Reply from Rathbones - Edinburgh
We have been a client of Ross Middleton for over 15 years, initially with Murray Investment Management and now with Rathbones. Throughout this period, Ross has provided excellent impartial advice and his dependability is unquestionable. Ross makes himself available to discuss any ongoing needs or queries that we may have and is very friendly during face to face discussions. Over the years we have placed a lot of trust in Ross to ensure that our investments are placed in the most advantageous financial areas. We would recommend Ross

Reply from Rathbones - Edinburgh
I’ve had a great experience with Rathbones’ Edinburgh office and truly appreciate the consistent friendliness and professionalism from Ross, Ellie Schwemm, and Callum Hunter.

Reply from Rathbones - Edinburgh
I visited Rathbones in Edinburgh and met with Keith MacKenzie. I was accompanied by my eldest son who is an executor of my will. The objective was to review the performance of my Rathbones investment and familiarise both with my portfolio. We were treated hospitably and were in receipt of a number of useful observations and suggestions. Further, a request for some specialised research was dealt with in a professional and timely manner. A very productive meeting.

Reply from Rathbones - Edinburgh
I've known Ross Middleton for many years through various firms and when he and his team moved to Rathbones I had no hesitation but to stay with him. He is very grounded and and provides commentary and advice in easily understandable straight forward terms. In the event that he's not available at any time, I may end up speaking to one of the equally helpful Investment team members. Recommended.

Reply from Rathbones - Edinburgh
We are always warmly welcomed by Ross and his team at Rathbones
Over the years he has got to know us and how we approach our investments
We feel very secure that our values are shared and understood

Reply from Rathbones - Edinburgh
Prompt and professional service with good communication.

Reply from Rathbones - Edinburgh
Very prompt, professional, friendly and helpful wealth and investment service - as always.
I have known Ross Middleton, a senior member of this team, for many years and welcome his support and advice, which is always considered and well explained. It is good having continuity with a known person and team when making financial decisions, short and longer term.
To be recommended.

Reply from Rathbones - Edinburgh
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.