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Rathbones - Edinburgh Reviews 

101
TrustScore 5 out of 5

4.9

10 George Street, EH2 2PF Edinburgh, GB


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Rated 5 out of 5 stars

My husband and I are highly satisfied with Fiona Elliott’s professional and accessible investment management advice in succession to Murray Mackay, our adviser for 25+ years. As when she succeeded M... See more

Company replied

Rated 5 out of 5 stars

Rathbones Edinburgh office, specifically Justin Armet, has been looking after my portfolio for over 10 years. I'm really pleased with the service provided. Justin always takes the time to talk through... See more

Company replied

Rated 5 out of 5 stars

Over the past 6 years, Iain Currie has managed my portfolio and I have been very pleased with the service he has provided. Always professional but approachable, I feel comfortable discussing financial... See more

Company replied

Rated 5 out of 5 stars

Following advice from a colleague, I moved my SIPP to Rathbones upon my retirement 15 years back. It has always been managed by Simon Dewar. Subsequently, my wife decided to move her own inve... See more

Company replied


Company details

  1. Investment service
  2. Financial advisor
  3. Financial Planner
  4. Investment company
  5. Stock broker

Written by the company

Rathbones provides individual investment and wealth management services for private clients, charities, trustees and professional partners across the UK. We are a long-established UK wealth manager, trusted for generations to help clients manage, protect, and preserve their wealth. Our clients value the personal, long-term relationships we build. We take the time to understand individual circumstances, goals and priorities, and provide a tailored service designed to support clients at every stage of their financial journey. This includes working closely with individuals and families, as well as supporting charities and professional partners with their investment and governance needs. As an independently minded business, we are committed to acting in our clients' best interests and maintaining the highest standards of integrity and care. Many of our relationships span generations, reflecting the trust our clients place in us over the long term. If you would like to know more about Rathbones and how we support our clients, you can visit our website for further information.

Our services

Written by the company

Investment Management
We offer extensive investment management services that are built around you, your future goals and your values. Our starting point is to discuss your individual investment needs and develop a personal investment plan for you.
Financial Planning
Financial planning can help you organise your finances so you can make the most of your money. We start by getting to know you and your current and long-term needs as well as any personal goals. Using this information, we will work with you to create clear and precise financial objectives to work towards, aiming to reduce complexity and help you focus on what matters to you.
Asset Management
Rathbones Asset Management is the fund management division of Rathbones Group, which offers a range of actively managed funds covering variety of asset classes to meet your capital growth and income requirements.
Family Office, Trust and Tax Services
We offer a range of corporate trustee, corporate executorship, trust advisory, inheritance tax and succession planning, tax planning, and private philanthropy services.
Offshore Investment Management
Based in both Guernsey and Jersey, we cater for the investment needs of individuals and families, charities and professional advisers who are looking for offshore investment management.
Ethical and Sustainable Investment
For over 20 years, our Greenbank team has been at the forefront of creating bespoke ethical, and sustainable portfolios for our clients.
Personal Injury and Court of Protection
Our dedicated personal injury (PI) and Court of Protection (COP) team works closely with clients, deputies, trustees and families to help meet their current and future needs.

Contact info

  • 10 George Street, EH2 2PF, Edinburgh, United Kingdom

  • 0131 228 7490

Visit our website to find out more

Find out more about Rathbones and who we support.

4.9

Excellent

TrustScore 5 out of 5

101 reviews

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4.9

All reviews

(101)

616 reviews in the last 12 months

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Rated 5 out of 5 stars

Professional and approachable

As the appointed LPA for my elderly parents, I’ve had extensive dealings with Euan MacDonald at Rathbones, and I’ve been extremely impressed with the level of service provided.

Managing financial matters on behalf of elderly relatives can be complex and, at times, quite stressful. Euan has consistently been patient, approachable, and highly knowledgeable, taking the time to explain options clearly and ensure I fully understand each decision. Nothing has ever felt rushed, and no question has been too small.

What stands out most is his willingness to go the extra mile. Whether it’s responding promptly to queries, providing thoughtful guidance tailored to my parents’ circumstances, or simply offering reassurance when needed, his support has made a significant difference.

I feel confident that my parents’ finances are in safe hands, and I would not hesitate to recommend Rathbones based on my experience.

25 March 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Mrs Long,

Thank you for sharing your experience. We're pleased to hear that Euan has provided such patient, clear, and supportive guidance while helping you manage your parents' finances. It's great to know that his considered approach, responsiveness, and willingness to go the extra mile have helped ease what can be a challenging responsibility. We appreciate your trust and recommendation.

Best wishes,
Abbey

Rated 5 out of 5 stars

A really interesting and interactive…

A really interesting and interactive session on investing in the defence industry/stocks as a charity. Good slides and good questions and answers

18 March 2026
Unprompted review
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Reply from Rathbones - Edinburgh

Dear Duncan,

Thank you for your feedback. We're pleased to hear that you found the session engaging and informative, and that the slides and discussion helped bring clarity to a complex area of investing. It's great to know the questions and answers were useful, and we appreciate you taking the time to share your thoughts.

Best wishes,
Abbey

Rated 5 out of 5 stars

Very good financial advice

Very good financial advice, and my advisor, Keith MacKenzie, is both highly informed and a pleasure to work with.

10 March 2026
Unprompted review
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Reply from Rathbones - Edinburgh

Dear Kindred,

Thank you for your feedback. We're pleased to hear that you've found the advice provided to be clear and valuable, and that working with Keith has been such a positive experience. It's great to know his knowledge and approachability have supported you so well.

Best wishes,
Abbey

Rated 5 out of 5 stars

First Class Customer Service

The team at Rathbones and in particular Douglas Spence and Hector Falconer provide us with exceptional customer service and advice in managing our financial portfolio. The suppport and guidance they provide during some very difficult and trying economic and financial climates has proved invaluable during recent years. I would have no hesitance in recommending the team at Rathbones, they provide a first class personal service.

19 March 2026
Unprompted review
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Reply from Rathbones - Edinburgh

Dear Customer,

Thank you for your kind feedback. We're pleased to hear that Douglas, Hector, and the wider team have provided such strong support, particularly through challenging economic conditions. It's great to know that their guidance and personal approach have proved valuable in managing your portfolio. Douglas and Hector will be delighted to hear your feedback!

Kind regards,
Abbey

Rated 5 out of 5 stars

Highly recommended

I've been a client of Douglas Spence since his Investec days and now with Rathbones. I trust Douglas' recommendations implicitly and have no difficulty in recommending him and his team.

19 March 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Mary,

Thank you for your kind review. We're pleased to hear about your long-standing relationship with Douglas and the confidence you have in his recommendations. It's great to know that the trust and service provided by Douglas and his team have continued through to Rathbones, and we very much appreciate your recommendation.

Best wishes,
Abbey

Rated 5 out of 5 stars

Excellent insight form Douglas Spence

Excellent insight form Douglas Spence, Hector Falconer and their team delivered on a regular basis.

18 March 2026
Unprompted review
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Reply from Rathbones - Edinburgh

Dear Adrian,

Thank you for your kind feedback. We're pleased to hear that Douglas, Hector, and the wider team continue to provide clear and valuable insights on a regular basis. It's great to know that his ongoing support has been helpful, and we really appreciate your comments.

Best wishes,
Abbey

Rated 5 out of 5 stars

Highly Recommended

I have been a client for over 10 years, initially with Investec and more recently with Rathbones. Throughout that time my advisor has been Douglas Spence. The quality of service that I receive from Douglas is excellent and I trust him implicitly. I am kept updated on all pertinent developments and he always makes himself available to discuss ongoing needs and queries in a friendly, knowledgeable and professional manner. Highly recommended.

18 March 2026
Unprompted review
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Reply from Rathbones - Edinburgh

Dear Huw,

Thank you for your kind review. We're pleased to hear about the excellent service Douglas has provided over many years, and that his friendly, knowledgeable and professional approach has given you confidence and trust in the advice you receive. It's great to know you feel well informed and supported, and we appreciate your recommendation.

Best wishes,
Abbey

Rated 5 out of 5 stars

Personalised Service

I have known Douglas Spence for many years, advising me both in a business and personal capacity. He has been a very steady hand on the tiller through the challenges the investment world has faced over the years.
Rathbones and Douglas have provided an excellent service and have taken the time to understand my needs and provide a tailored service.

18 March 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Magnus,

Thank you for your kind feedback. We're pleased to hear about the long-standing relationship you've had with Douglas and that his steady, considered approach has helped guide you through changing investment conditions. It's great to know that the service you've received has been tailored to your needs and provided with care and understanding.

Best wishes,
Abbey

Rated 5 out of 5 stars

Really professional service

Really professional service. Good to have calming presence in a volatile world.

18 March 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Paul,

Thank you for your feedback. We're pleased to hear that you've found the service professional and reassuring. Providing calm, considered guidance is something we place great importance on, and we appreciate your comments.

Kind regards,
Abbey

Rated 5 out of 5 stars

Professional, Responsive & Creative

Douglas and Hector have been advising my family and me for many years. We have always received an excellent and creative service with a solid understanding of our needs and objectives. It is good to have an advisor that is prepared to spend the time in discussing one's portfolio and investment strategy. Well recommended.

18 March 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Simon,

Thank you for your kind feedback. We're pleased to hear that Douglas and Hector have supported you and your family so well over the years, and that their understanding of your needs and objectives has been reflected in the advice you receive. It's great to know you value the time taken to discuss your portfolio and investment strategy, and we appreciate your recommendation.

Best wishes,
Abbey

Rated 5 out of 5 stars

Mr Keith MacKenzie needs no prompting…

Mr Keith MacKenzie needs no prompting to keep in contact regularly to talk me through my investments and is patient with my many queries. He is honest regarding fees/costs and up front when reviewing investments. This transparency is much appreciated. It is for others to judge on the fees but the service is excellent and personalised based on my attitude to risk assessment. The regular email updates are also welcolmed.

11 March 2026
Unprompted review
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Reply from Rathbones - Edinburgh

Dear Gary,

Thank you for your feedback. We're pleased to hear that Keith keeps in regular contact and takes the time to answer your questions with patience and clarity. It's great to know that his openness around fees, transparent reviews and personalised approach to risk have been so valued, along with the regular updates you receive. Keith will be delighted to hear your feedback!

Kind regards,
Abbey

Rated 5 out of 5 stars

Many thanks to Keith MacKenzie and…

Many thanks to Keith MacKenzie and Rathbones for looking after my father's pension so well. In our recent meeting with Keith he was friendly, informative, and provided clarity and support in our decision making.

18 March 2026
Unprompted review
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Reply from Rathbones - Edinburgh

Dear Tabitha,

Thank you for your kind feedback. We're pleased to hear that Keith has provided clear, supportive advice and helped guide your decision-making around your father's pension. It's great to know you found the recent meeting informative and reassuring, and we appreciate your trust in Rathbones.

Best wishes,
Abbey

Rated 5 out of 5 stars

Good people and trustworthy!

We have worked with Ross Middleton from Rathbones now for over 15 years. He’s a great guy, always at the end of the phone, and most importantly, makes sound money management decisions. Would highly recommend!

17 March 2026
Unprompted review
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Reply from Rathbones - Edinburgh

Dear Will,

Thank you for your kind review. We're pleased to hear about your long-standing relationship with Ross and that his availability and sound approach to managing your investments have given you confidence over the years. Your recommendation is very much appreciated - and Ross will be happy to hear your feedback!

Best wishes,
Abbey

Rated 5 out of 5 stars

A personalized and supportive service

Rathbones (and Alison Maillardet- O Niell in particular) have been successfully managing our investments over recent years. Alison has done so with care, understanding and professionalism. Our circumstances and needs are listened to and our funds managed accordingly to give a well balanced portfolio to meet our particular requirements. We're kept regularly informed along the way and feel we've been well advised and supported. I'm happy to recommend Rathbones.

11 March 2026
Unprompted review
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Reply from Rathbones - Edinburgh

Dear Jamie,

Thank you for your kind review. We’re pleased to hear that Alison has managed your investments with care and professionalism, and that your circumstances and priorities have been carefully listened to. It’s great to know you’ve felt well informed and supported, and that your portfolio has been managed to suit your individual needs. Alison will delighted to hear your feedback - and we appreciate your recommendation, too.

Best wishes,
Abbey

Rated 5 out of 5 stars

Rathbone and Stephen Hunter

I’ve had the pleasure of working with Stephen hunter for some 15 years. The performance has been great, but more importantly Stephen has kept me informed regularly with easy to understand statistics.

27 February 2026
Unprompted review
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Reply from Rathbones - Edinburgh

Dear Anthony,

Thank you for taking the time to leave us a review. It's great to hear that you have worked with Stephen for 15 years, and that he has kept you informed regularly with easy to understand statistics - he will be delighted to hear your feedback!

Best wishes,
Abbey

Rated 5 out of 5 stars

We have learned an enormous amount from…

We have learned an enormous amount from Laura, both at Investec and Rathbones. Laura is our go-to consultant when the market is looking either over-exuberant or in difficulties. We find Laura very grounded in taking a long term look at our investments. We also are delighted with the new website provided by Rathbones. It is laid out in a clear to understand manner.

18 February 2026
Unprompted review
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Reply from Rathbones - Edinburgh

Dear Joe,

Thank you for taking the time to share your experience. We're delighted to hear how much value you've gained from working with Laura. It's great to know that her grounded, long-term perspective has been reassuring during different market conditions, and that you continue to see her as a trusted source of guidance. We're also pleased that you've found the new Rathbones website clear and easy to use!

Best wishes,
Abbey

Rated 5 out of 5 stars

Ross Middleton has been looking after…

Ross Middleton has been looking after my late husband and my portfolio for many years and has always been extremely helpful and given us good advice on everything and always explains everything so well. Many thanks to Rathbones and Ross.

18 February 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Peta,

Thank you for sharing your experience. We're very pleased to hear that Ross has supported both you and your late husband so thoughtfully over the years. It's reassuring to that his clear explanations, helpful advice, and consistent approach have made a positive difference, and that you've felt well supported throughout.

Best wishes,
Abbey

Rated 5 out of 5 stars

Very Satisfied Customer

Ironically 'Trust' is exactly the right word here : it is what you need when making financial decisions.For over thirty years Laura Lambie - previously Investec, has provided sensible and understandable advice and support.
Our confidence is unchanged under Rathbones and we enjoy the regular updates and insights available.

18 February 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Mrs McDougall,

Thank you for sharing your experience. We're delighted to hear that Laura has provided clear and supportive guidance for so many years. It's also reassuring to know that your confidence has continued under Rathbones, and that the regular updates and insights have been valuable to you.

Best wishes,
Abbey

Rated 5 out of 5 stars

Two satisfied customers

Rathbones has managed our portfolios for over twenty years, most of that time with Keith MacKenzie as our Investment Manager. We have consistently received reviews, updates and guidance from the Rathbones team, and from Keith in particular, during that time. We appreciate his sensitive, friendly and open approach, and value his clear and detailed explanations of current market trends. This approach gives us confidence in the way Rathbones have managed our portfolios so far, and will continue to do so.

16 February 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Keith,

Thank you for taking the time to share your experience. We're delighted to hear that you've been with Rathbones for over 20 years, and that Keith's support has been such a consistent and positive part of that journey. It's great to know that his sensitive, friendly and open approach - alongside his clear explanations of market trends - has helped you feel confident in how your portfolios are managed.

Best wishes,
Abbey

Rated 5 out of 5 stars

Highly Professional

My contact Keith as well as being highly proficient at his job, always takes the time to explain things in a way which is easy to understand. Our meetings are always constructive and his experience is not in doubt. Would highly recommend Rathbones if you are looking around for good professionals to invest your money.

5 February 2026
Unprompted review
Rathbones - Edinburgh logo

Reply from Rathbones - Edinburgh

Dear Consumer,

Thank you for taking the time to share your experience. We're very pleased to hear that your contact, Keith, has been both highly proficient and clear in his explanations, helping ensure your meetings are both constructive and easy to follow. It's great to know his experience and approach have given you confidence in how your investments are managed.

Best wishes,
Abbey

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