rawfoodshop.dk Reviews 

1,926
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

We were at the store today and it seems like they have a huge variety of seeds which I have not been able to find anywhere in Scandinavia

Company replied

Rated 3 out of 5 stars

“Our 1 kg bag of almonds was extremely dry because the zip-lock packaging had been punctured before delivery from the storehouse. They decided to send the product anyway even though the almo... See more

Company replied

Rated 5 out of 5 stars

I placed my first time order 31 august and I received my package yesterday 6 September everything was really well packed specially the apple cider vinegar (glass bottle) I can’t complain about the wa... See more

Company replied

Rated 4 out of 5 stars

Order some celtic and Himalayan salts from them.. Didn't receive any email confirmation for over a week so I decided to write them a message. They reacted promptly and send the order the same day. Goo... See more

Company replied

Company details

  1. Organic Food Shop

Written by the company

Rawfoodshop sælger økologisk mad, raw food, naturlige kosttilskud, superfoods, vegansk mad, glutenfri- og ayurveda-produkter af høj kvalitet til meget rimelige priser! http://www.rawfoodshop.dk


Contact info

4.0

Great

TrustScore 4 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.0

All reviews

(1,926)

355 reviews in the last 12 months

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Rated 1 out of 5 stars

Disgusting customer service

I bought for 800 kr. worth of nuts (1 kg. macadamia and 5 kg. cashews). The 5 kg. of cashews were all somehow contaminated (brown colored and a metallic taste).

In order to complain I first used the online form on their website. After nearly two weeks with no response at all, I tried to send an email.

I have sent 3 emails and still no reply, other that a note of receipt (5 days ago) from Rawfoodshops side.

Disgusting service.

7 April 2025
Unprompted review
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Reply from rawfoodshop.dk

Hi Flemming!
Thank you for taking the time to leave a review! 🙏

Sorry to hear that you are not satisfied!

I can see that you have an ongoing case with our customer service who are working to help you further with a solution.
We answered your email almost 2 weeks ago but can't see that you have replied back after that! ⭐

Wishing you a continued nice day and welcome back! 🌹

Regards,
The Rawfoodshop team

Rated 1 out of 5 stars

3-6 days to delivery the truth: 6 days to delivery!!

3-6 days to delivery? 6 days for Stockholm is more accurate. They don't even take your order in and send us an e-mail the first 3 days! and then on the 6th day you will have it. Products are overrated and my 2nd order (2nd day didn't receive the e-mail saying they have sent it to be delivered) it's because the have a kind of honey that is difficult to find in Sweden, and now at 50% off is the right price to be. Before the discount is a ripoff!!!

21 April 2025
Unprompted review
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Reply from rawfoodshop.dk

Hi!
Thank you for taking the time to leave a review! 🙏

We are sorry to hear that you had to wait longer than usual for your package!

Due to a sudden increase in orders, we posted information on the website that we had longer delivery times when you placed your first order.
I see your second order arrived 4 days after you ordered, which is within the time frame.
If you have any further questions or concerns, you are welcome to contact our customer service at: Support@rawfoodshop.se.

Have a nice day and welcome back! 🌹

Regards,
The Rawfoodshop team

Rated 1 out of 5 stars

ignoring customers

They don't respond to emails. Shipments take a long time.

25 February 2025
Unprompted review
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Reply from rawfoodshop.dk

Hi Anna!
Thank you for taking the time to leave a review! 🙏

We are currently experiencing high pressure on our warehouse and customer service, which results in longer response and processing times as stated in the confirmation email you receive when we have received your case.

We are sorry to hear that you have had to wait longer than usual for your package!

Due to a sudden increase in orders, we posted information on the website that we had longer delivery times.

I see that you have received help from our customer service regarding your question!

Wishing you a continued nice day and welcome back! 🌹

Greetings,
The Rawfoodshop team

Rated 5 out of 5 stars

All went smooth with the order and…

All went smooth with the order and delivery. Just perfect. And as usual very good products. Thank you. Martin and Maria

17 February 2025
Unprompted review
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Reply from rawfoodshop.dk

Hi Martin & Maria!
Thank you for taking the time to leave a review! 🙏

How nice to hear that you are satisfied with your shopping experience with us! ⭐

Wishing you a continued nice day and welcome back! 🌹

Greetings,
The Rawfoodshop team

Rated 1 out of 5 stars

Assel date insects leftover & moulded

I bought Assel date rubbish insect leftover moulded and smashed with dust
instead of to waste it pack & selling it online disappointed customers
by wasting time & money this is a scam
I advise to anyone not to buy this wast product l haven't seen like this product in any supermarket in Denmark weither organic or not

I send them an email & picture it's a wast & insects leftover their answer was we couldn't see the insects

16 December 2024
Unprompted review
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Reply from rawfoodshop.dk

Hi!
Thank you for taking the time to leave a review! 🙏

Sorry to hear this!

I can see that you have had a case with our customer service who asked you for pictures of this, where you then stopped responding after we tried to help you further.
We have sent you a new email as we still want to help you further with this! ⭐

Wishing you a continued nice day and welcome back! 🌹

Regards,
The Rawfoodshop team

Rated 5 out of 5 stars

So happy there exists an outlet like…

So happy there exists an outlet like this where the right kind of foods can be found and their quality is real. Thank you.

14 January 2025
Unprompted review
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Reply from rawfoodshop.dk

Hi!
Thank you for taking the time to leave a review! 🙏

We are so happy to hear that you are satisfied with your purchase from us! ⭐

Wishing you a continued nice day and welcome back! 🌹

Greetings,
The Rawfoodshop team

Rated 5 out of 5 stars

Recommended:) Good products.

2 January 2025
Unprompted review
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Reply from rawfoodshop.dk

Hej!
Tack för att du tagit dig tiden att lämna ett omdöme! 🙏

Vad roligt att höra att du är nöjd med din shoppingupplevelse hos oss! ⭐

Önskar dig en fortsatt fin dag och välkommen åter! 🌹

Hälsningar,
Rawfoodshop teamet

Rated 3 out of 5 stars

I got this oko pumpkin seed oil

I got this oko pumpkin seed oil. I tried it. It is very unfortunatelly rancid. For me it is uneatable because of the rancid taste. Also rancid things are unhealthy. So I will put in the garbage. It is very probable that this was a problem in manufactoring (or storing). I have eaten a lot of pumpkin seed oil in my life, so I have comparison and good reality on this.
When I complained, they gave me the option to get my money back and I choose that. So it ended without financial loss for me. I thank them for that. ☺️

11 December 2024
Unprompted review
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Reply from rawfoodshop.dk

Hej Matyas!
Tack för att du tagit dig tiden att lämna ett omdöme! 🙏

Beklagar att höra detta!

Jag kan se att du har haft ett ärende med vår kundservice som är avslutat där de hjälpt dig vidare med en lösning! ⭐

Önskar dig en fortsatt fin dag och välkommen åter! 🌹

Hälsningar,
Rawfoodshop teamet

Rated 1 out of 5 stars

Worst Health shop ever!

Worst Health business. Old expirred producs. Nobody Anders the Phone and goods returned as not deliverable are kost and amounts not returned. More tven 4 weeks snce tha package as returned

20 September 2024
Unprompted review
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Reply from rawfoodshop.dk

Hej!
Tack för att du tagit dig tiden att lämna ett omdöme! 🙏

Beklagar det inträffade!
Vi har dessvärre ingen telefon till vår kundtjänst, endast mejlkontakt.

Vi vill gärna hjälpa dig vidare med detta, men kan inte se några kontaktuppgifter till dig här.

Du är varmt välkommen att kontakta vår kundservice för att upprätta ett reklamationsärende på följande mejl:
Support@recomarket.se

Önskar dig en fortsatt fin dag och välkommen åter! 🌹

Hälsningar,
Rawfoodshop teamet

Rated 1 out of 5 stars

I got expired cream

I got expired cream that has a texture of sand and stinks terribly. Disappointing.

29 September 2024
Unprompted review
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Reply from rawfoodshop.dk

Hej!
Tack för att du tagit dig tiden att lämna ett omdöme! 🙏

Beklagar att höra detta!

Jag kan se att du har haft ett ärende med vår kundservice som konstaterat att du inte mottagit en gammal solkräm! ⭐

Önskar dig en fortsatt fin dag och välkommen åter! 🌹

Hälsningar,
Rawfoodshop teamet

Rated 5 out of 5 stars

Great Experience

Reasonable prices, great products, quick delivery. Would purchase other products from this site in the future.

24 June 2024
Unprompted review
rawfoodshop.dk logo

Reply from rawfoodshop.dk

Dear Line,

Thank you for taking the time to leave a review! 🙏

We are delighted to hear that you are satisfied with your shopping experience with us! ⭐

We wish you a great day and welcome you back! 🌹

Best regards,
The Rawfoodshop Team

Rated 4 out of 5 stars

Would have been 5 stars but the…

Would have been 5 stars but the shipping was very slow and it wasn't delivered to my door. I'm handicapped.
Will give it another chance because the product is excellent. The Dried Mixed Fruit & Nuts the best EVER.
Happy in Denmark, Mike

1 July 2024
Unprompted review
rawfoodshop.dk logo

Reply from rawfoodshop.dk

Hi Michael,
Thank you! We are super happy that you liked your product. Recently, we experienced some delays, but we are now back to normal delivery times. We apologize for any inconvenience this may have caused. We see that you had your order delivered to a local pick-up point; next time, you might consider opting for home delivery for your convenience.
We wish you a nice day and welcome you back soon!
Best regards from Rawfoodshop 🌷

Rated 5 out of 5 stars

Great range of products at good prices

Great range of products at good prices. The best range of health products we have been able to find in the Denmark area.

15 June 2024
Unprompted review
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Reply from rawfoodshop.dk

Dear Jenny,
Thank you very much – we really appreciate your positive feedback! Wishing you a great day ahead!
Best wishes,
The Rawfoodshop Team 🌹

Rated 4 out of 5 stars

Did not personally like this chocolate…

Did not personally like this chocolate but it is a question of taste as I am sure the quality is good.

14 March 2024
Unprompted review
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Reply from rawfoodshop.dk

Dear Karen,
We are sorry to hear that you did not like the taste of your chocolate bar this time. 😞 We hope that you can find another favorite at our webshop in the future.
Wishing you a great day!
All the best! 🌷
Rawfoodshop Support

Rated 3 out of 5 stars

I bought some walnuts

I bought some walnuts, almonds, cashew and pistachio from Rawfoodshop. I would say the premium walnuts tastes and smells so bad and spoiled. I did not expect to get such nuts online. they are good to mix in shakes and smoothies tho. The almond and cashew taste great. The shipping was easy and fast. I would shop again but not the walnut and pistachio.

3 June 2024
Unprompted review
rawfoodshop.dk logo

Reply from rawfoodshop.dk

Dear Nasim,
We are truly sorry to hear that you are not happy with some of the products in your delivery. Please feel free to contact our customer service to find a solution.
Take care and have a nice day ahead!
All the best,
Rawfoodshop 🌹🌹

Rated 5 out of 5 stars

Great webshop

Great webshop. Made several purchases in the past, never disappointed.

24 May 2024
Unprompted review
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Reply from rawfoodshop.dk

Dear Anj,
Thank you very much for your positive review. 😊
We wish you a great day and welcome back!
Best regards Rawfoodshop 😊

Rated 5 out of 5 stars

Great variety of products

Great variety of products. Competitive prices. Love “saves the food” initiative.

22 April 2024
Unprompted review
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Reply from rawfoodshop.dk

Dear Camilla,
Thank you very much for the positive feedback 🌷🌷
Wishing you a great day and welcome back!
Best regards,
Rawfoodshop

Rated 4 out of 5 stars

Good prices apart from delivery delay.

Order some celtic and Himalayan salts from them.. Didn't receive any email confirmation for over a week so I decided to write them a message. They reacted promptly and send the order the same day. Good prices apart from the delay.

16 February 2024
Unprompted review
rawfoodshop.dk logo

Reply from rawfoodshop.dk

Dear William,
We have recently experienced delays at our warehouse due to high order volumes. We are currently working hard to reduce delivery times and return to our normal schedule.
Otherwise, we are pleased to hear that you are satisfied 🌷
Wishing you a wonderful day and welcome back!
Best regards,
Rawfoodshop

Rated 5 out of 5 stars

Recommended

Good service,fast delivery ,nice e quality 👌

5 February 2024
Unprompted review
rawfoodshop.dk logo

Reply from rawfoodshop.dk

Dear Delyana,
We are delighted to hear that you are satisfied 🌷
Thank you very much and we wish you a nice weekend!
Best regards and welcome back!
Rawfoodshop

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