Very thorough and caring eye tests at Bookham. The subsequent discussion re the new glasses that I required was also very thorough and helpful. There was no hard selling or if you buy today you g... See more
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Rawlings Opticians is a group of 12 practices spread throughout Surrey and Hampshire where we have built a strong reputation for the quality of our professional expertise and service. We recognise the importance our patients place on the individual feel to our service.2
Brighton Road 946, CR8 2LP, Purley, United Kingdom
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My Optician was exceptional. She made me feel extremely comfortable which really helped to make my visit a positive experience.
Friendly reception, no waiting to be seen, friendly and efficient service from competent staff.
I had my hearing and eyesight tested at Rawlings. Great experience both times - friendly and efficient service, within a nice, calm environment. Reassuringly comprehensive, and the optician wrote up a follow up report for my GP.
Had trouble with my hearing aids, and through time and and determination the problem was solved. Also friendly reception staff and also my optician where the service is excellent.
Always an excellent and professional service, with a friendly team of people. Time is given for everything, you are never rushed but listened to. I thoroughly recommend them.
All the staff are excellent providing a high level of care and understanding service.
Highly recommend the Team at Stockbridge .
Booked an annual Hearing Test with Bill Mills, I received an excellent service , very clear instructions during the audio test and a very helpful explanation of the results .
Hearing Care is a valuable addition to the services on offer at Rawlings in Stockbridge .
Annual eye tests services are excellent , I have purchased new glasses and the attentive service from all the staff involved in the choosing & fitting is superb .
A complete excellent experience .

Reply from Rawlings Opticians & Hearing Care
Very thorough eye test, but OCT scan at £65, which only takes a few minutes is excessive and much more than the multiple opticians charge.

Reply from Rawlings Opticians & Hearing Care
I phoned for an urgent appointment for an eye infection and was lucky to be able to go to Banstead branch the same day. Simon did a detailed examination and gave me good information and the necessary prescription, and also offered a telephone call if I needed further advice in the coming days. I was impressed by the very personal service and genuine care taken. Thank you Rawlings!

Reply from Rawlings Opticians & Hearing Care
A follow up appointment to have a photo of my retinas taken after 2 small bleeds seen in February. This was due to be done after 3 months but had a total knee replacement in May and when the appointment was due Rawlings waited until I was able to get there. Photos and I was reassured the problem had now resolved naturally. Very reassuring service.

Reply from Rawlings Opticians & Hearing Care
Online appointment booking system easy to use. Clean, attractive environment and very helpful staff. Positive experience from start to finish.

Reply from Rawlings Opticians & Hearing Care
I have been using Rawlings for years. Great service & friendly staff. I particularly want to mention Helen. She is very thorough and explains things clearly in layman’s terms. She addresses any questions I have with patience and professionalism. I could not recommend highly enough.

Reply from Rawlings Opticians & Hearing Care
Excellent eye examination from Katie, very thorough. No pressure to purchase glasses afterwards. Very happy with this optician.
(Incidentally, they do ask for feedback)

Reply from Rawlings Opticians & Hearing Care
Very thorough and caring eye tests at Bookham.
The subsequent discussion re the new glasses that I required was also very thorough and helpful.
There was no hard selling or if you buy today you get this offer discussion unlike other chain opticians which was very reassuring. Just good old fashion service putting the customer first.

Reply from Rawlings Opticians & Hearing Care

Reply from Rawlings Opticians & Hearing Care
I had ear-wax removal. £70 for about 7 minutes seems a bit excessive to me. Otherwise it was fine.

Reply from Rawlings Opticians & Hearing Care
I went for an eye test as I have been having trouble reading books and music. I can honestly say that the service given by Rawlings is first rate, The lovely woman that did the eye test was exceptional. She explained what was going on and also my history of eye problems. I cannot thank her enough. Also, the receptionists were very good. If you're looking for excellent service this is the company to use. I highly recommend Rawlings at Purley.

Reply from Rawlings Opticians & Hearing Care
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