Rawlings Opticians & Hearing Care Reviews 

Everything was clearly explained; staff very efficient and helpful. Fortunately hearing test results were fine.

Very thorough & excellent communication of what tests were being carried out and why

I needed an emergency appointment due to an eye issue. Booked it online and received a follow up call where the lady ran through the problem and I was booked in for the next day. Spent just under an hour with Simon and the service was excellent, complete eye examination and then a full explanation. Will definitely come back, felt in safe hands and not just a number.

Once i saw the Optician the experience was exceptional she was very welcoming showed interest gave the opportunity for me to express any difficulties that i have been faced with i could not praise Pricilla enough however the Manat the reception desk was quite rude und very rude if it want for other staff members i could have very easily have abandoned this appointment
A gold star to the rest of the test of the team just one vad apple which needs to be removed

Patricia Henry

I took my dad for an ear wax removal, they were very quick and efficient, putting my dad at ease from the time he walked in the door.
Lovely, positive staff.

I am new to Bookham and needed my eyes tested, i found Rawling Opticians really great. The took time to explain the various test , they had a great selection of frames, gave me different options as i needed something specific for work usage vs regular varifocals. the customer care is phenomenal . its easy to book in appointments and they are very adaptable to your specifics needs

I attended the hearing clinic for a micro-suction and review of a hearing problem identified in a previous enhanced hearing test.
I was impressed once again by the knowledge of Michael and his ability to explain clearly and simply the potential issue with my hearing loss. His thoughts on the most likely solution that ENT would follow proved to be correct.
All in all I am very please with the way my appointment went.

I like to wait to give a review for a service that could have long lasting effects.

I've been using Rawlings for over a year now and can confirm their consistency in providing an excellent service. As I've had wax removal each time, I can state with confidence that they know what they are doing and my doctor has confirmed no damage caused by the appointments, it has been entirely beneficial.

It is always a very warm, friendly and caring atmosphere with no pushy pitching for unneeded extras. The staff are well trained or those being trained shown patience and understanding.

A store that cares about the customer and still shows extraordinary knowledge and professionalism, one of the rare gems in the Winchester Highstreet.

They have continued to be accommodating to appointments that need shifting or at shorter notice. I was recommended to use them by my mother who noted they were closer and she went to them for eye tests/glasses.

I would certainly recommend them to anyone who needs wax removal, though would advise them to go with the annual plan (which having been offered) has worked out massively cheaper than individual consultation appointments/procedures would have been.

All staff, at all levels, are always very welcoming, friendly and helpful. I've been having problems with my glasses and made several visits to Rawlings Purley branch recently. The staff have consistently taken me seriously, been generous with their time, gone 'the extra mile' and solved the problem, all at no additional charges. Wonderful and very much appreciated. The Manager being particularly understanding and helpful. A big thank you.

David and I, having attended Rawlings in Winchester for many years, have recently decided to use Rawlings at Hedge End due to the location being nearer where we live and easier to reach due to mobility issues. Both of us underwent annual eye tests with Shin Tang and found her approach both caring and competent, with time to discuss any questions we raised. Lenses and frames were undertaken with Natasha whose patience and attention made the experience both comfortable and unhurried. In short, we both found that the staff we encountered, their courtesy and friendly approach made for a welcoming and efficient visit. We have appreciated the service that Rawlings at Hedge End gave to us. Thank you all!

I attended my 3rd appointment at the Winchester branch where the staff are welcoming, friendly and just very nice people. from the minute you walk through the door till you leave, there is a sense of ease and efficiency. I would recommend a visit if Rawlings of Winchester is your chosen specialists .

Very pleased with the way Ev dealt with correcting the first set of lenses which didn’t work for me.
I ordered another pair with new frames and she made sure the lenses were correct first time.
Friendly, professional service. Thanks Ev

My wife and I have had hearing aids for a number of years but this was the first time we've used Rawlings for our routine hearing assessments. The audiologist (Mike) was very knowledgeable and thorough in his examination taking time to explain our options regarding the continued use of our existing hearing aids. Mike was refreshingly honest and transparent.

We decided to have the Enhanced Eye Test. Although this didn't identify any issues that needed to be addressed, it was worthwhile and provided peace of mind at a reasonable cost (£35).

Highly recommended.

My hearing aids had been for repair and Mike audiologist, was very careful, painstaking and diligent. The result is that the aids now work better than they ever have done since the initial provision a year ago. This may be due to a firmware update that came whilst they were being fitted.

An excellent, friendly service from Kim. Many thanks

From the moment you walk in, you are treated like a valued customer and friend not just a number. All the team are very warm friendly and helpful and the service is fantastic. The eye test itself is great with all checks being carried out professionally.

Mehdi and the team in the Winchester branch really guided me through the changes in my eye sight prescription. I was given professional care and advised on the cost effective options going forward.

Excellent personal service and complete eye health check including NHS eye test with no rush. Personal requirements for glasses catered for.

Visited the Lymington branch on the 30th September for wax removal. Perfect! All the staff at this branch are lovely,so friendly. I signed up for their £8 a month hearing scheme,so do ask about it when you go,will save a lot of £.if you need frequent wax removal. Highly recommend the Lymington branch.

Great service at Lymington. My ears felt blocked and one of my hearing aids failed and all this just before going on holiday! Rawlings managed to fit me in to clear the ear wax and advised on the hearing aid problem. I was able to go on holiday with all problems sorted.