Rawlings Opticians & Hearing Care - Chandler's Ford Reviews 144

TrustScore 5 out of 5

4.8

Winchester Road 19, SO53 2DR Chandler's Ford, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Having had many poor experiences in local opticians I decided to try Rawlings. Fortunately I was not disappointed. The quality of service was excellent and an order of magnitude more thorough than bef... See more

Company replied

Rated 5 out of 5 stars

Superb service from start to finish, very professional with a personal touch. Pleasure to deal with and would highly recommend.

Company replied

Rated 5 out of 5 stars

I like the vision plan that includes the detailed scans of the eyes and retinas. With this covering multiple years, any concerning changes can be tracked in detail. The plan gives great discounts on... See more

Rated 5 out of 5 stars

What a wonderful team and a well executed appointment from start to finish. The pre checks were done with a friendly member of the team and as ever Kim (my usual optometrist) showed a great deal of p... See more


Company details

  1. Glasses store
  2. Audiologist
  3. Hearing Aid Shop
  4. Optometrist

Written by the company

Rawlings Opticians is a group of 12 practices spread throughout Surrey and Hampshire where we have built a strong reputation for the quality of our professional expertise and service. We recognise the importance our patients place on the individual feel to our service.2


Contact info

  • Winchester Road 19, SO53 2DR, Chandler's Ford, England, United Kingdom

  • 023 8027 5901

4.8

Excellent

TrustScore 5 out of 5

144 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Good ongoing care

My daughter has regular check ups and is convinced she wants to be an optician, her only experience of this is Kim at Rawlings Eastleigh so good experience ongoing thank you x

7 May 2026
Unprompted review
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Reply from Rawlings Opticians & Hearing Care - Chandler's Ford

This is lovely to hear and we wish your daughter all the luck with her optical career! Thank you for the review Kate.

Rated 5 out of 5 stars

Superb service from start to finish

Superb service from start to finish, very professional with a personal touch.
Pleasure to deal with and would highly recommend.

30 April 2026
Unprompted review
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Reply from Rawlings Opticians & Hearing Care - Chandler's Ford

Thank you for the recommendation Paul! Glad you feel this way.

Rated 5 out of 5 stars

Customers for many years…

We have been customers for many years and the opticians and dispensers are always very knowledgeable and attentive

27 April 2026
Unprompted review
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Reply from Rawlings Opticians & Hearing Care - Chandler's Ford

Really pleased to hear you feel this way Sarah! Thank you for the kind feedback.

Rated 5 out of 5 stars

Better quality eyecare

Having had many poor experiences in local opticians I decided to try Rawlings. Fortunately I was not disappointed. The quality of service was excellent and an order of magnitude more thorough than before. I left feeling confident that my needs had been properly understood and the right prescription and lenses chosen. PW CF 24/4

24 April 2026
Unprompted review
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Reply from Rawlings Opticians & Hearing Care - Chandler's Ford

What a lovely review, thank you Paul! And thank you so much for choosing Rawlings, hope to see you again soon.

Rated 5 out of 5 stars

Very friendly reception

Very friendly reception, made to feel at ease.

16 April 2026
Unprompted review
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Reply from Rawlings Opticians & Hearing Care - Chandler's Ford

Lovely to hear, thank you David!

Rated 5 out of 5 stars

Appointments on time

Appointments on time. Staff and optician very polite and helpful.

13 March 2026
Unprompted review
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Reply from Rawlings Opticians & Hearing Care - Chandler's Ford

Thank you so much for the 5-star review!

Rated 5 out of 5 stars

Exceptionally good opticians

Not the cheapest optician but certainly one of the best I have used. I have now been a regular for the last few years and intend to continue to do so.
The reception staff are very professional and friendly and the optometrists are exceptionally knowledgable and helpful.

I would have no hesitation in recommending them.

18 March 2026
Unprompted review
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Reply from Rawlings Opticians & Hearing Care - Chandler's Ford

Great to hear you were so happy with your experience at Rawlings in Chandler's Ford Steve! Thank you for leaving us a review and recommending us.

Rated 5 out of 5 stars

Excellent service

Excellent service. I had previously been advised that my cataracts were getting to the stage where they would need attention. I decided to go ahead and had the cataracts in both eyes removed in January and had a follow up appointment with Kim last week. She gave me a thorough eye examination for new glasses and recommended varifocals to correct the vision in my right eye due to my astigmatism and my near vision in both eyes. I then saw the reception staff who recommended frames and styles of glasses and these are now on order. All of my dealings with the staff at Rawlings were dealt with in the most friendly, caring and professional way and I would thoroughly recommend this practice to everyone.

5 March 2026
Unprompted review
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Reply from Rawlings Opticians & Hearing Care - Chandler's Ford

Sounds like the team at Chandler's Ford did such an amazing job, thank you for sharing your feedback Peter!

Rated 5 out of 5 stars

Instant service

Instant service.
Competitors said they could do it in 3 weeks time, which is hopeless so I walked into Rawlings and they did it within 10 minutes. Brilliant service.
I could not have waited 3 weeks with horrendous feedback due to wax build up.
I have taken out a hearing plan which make so much sense.

5 March 2026
Unprompted review
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Reply from Rawlings Opticians & Hearing Care - Chandler's Ford

Thank you for the review and so glad you chose the Rawlings Hearing Plan, it really works out as excellent value!

Rated 5 out of 5 stars

Each procedure was fully explained step…

Each procedure was fully explained step by step. Consideration given to my comfort. Time allowed for questions and thorough answers given.

18 February 2026
Unprompted review
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Reply from Rawlings Opticians & Hearing Care - Chandler's Ford

Perfect review of our service, thank you so much Sandra!

Rated 5 out of 5 stars

Professional service

Easy to book online and follow-up call was useful to understand what to expect and advise of cost and pre-treatment.
No waiting around for appointment and process itself was painless and took all of 2 mins max for micro suction of one ear.
Expensive but well worth it for immediate relief!

3 February 2026
Unprompted review
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Reply from Rawlings Opticians & Hearing Care - Chandler's Ford

Thank you Francesca! We really hope the quality of service and the brands we offer means we don't seem so expensive!

Rated 5 out of 5 stars

Outstanding service

Outstanding service, professional and friendly team. Both Kim and Adrianna are amazing- thank you so much for the time and care you took with my son.

27 January 2026
Unprompted review
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Reply from Rawlings Opticians & Hearing Care - Chandler's Ford

Great to hear, thank you so much for the 5-stars Davine!

Rated 5 out of 5 stars

Helpful front desk staff

Helpful front desk staff. Thorough contact lenses consultation.

26 January 2026
Unprompted review
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Reply from Rawlings Opticians & Hearing Care - Chandler's Ford

Great to hear Chris! Thank you for the 5-stars.

Rated 5 out of 5 stars

Exceptionally professional and friendly…

Exceptionally professional and friendly staff.
Their service is second to none.
I would definitely recommend Rawlings opticians.

7 February 2026
Unprompted review
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Reply from Rawlings Opticians & Hearing Care - Chandler's Ford

Love when we get recommendations! Thank you so much.

Rated 5 out of 5 stars

Wonderful staff at Rawlings Chandlers Ford

I really like (and trust) Rawlings Chandlers Ford, so kind and competent staff. I definitely recommend!!

3 February 2026
Unprompted review
Rawlings Opticians & Hearing Care - Chandler's Ford logo

Reply from Rawlings Opticians & Hearing Care - Chandler's Ford

Couldn't agree more! The team at Chandler's Ford are great so thank you for your 5-stars.

Rated 5 out of 5 stars

I'm a Kim and Kerry Groupie


I'm a Kim and Kerry Groupie, having followed both from Winchester to Arlesford, Alton and now Chandlers Ford over the past thirteen years. I cannot praise either enough. Kim is a first class optometrist, having spotted an issue last year that required a (successful) eye operation. She is also patient and never tells me what I can or can’t see (which I hate with a vengeance). Kerry knows which glasses will suit both my face and my lifestyle more than I do myself and doesn’t hesitate to tell me so (which I very much like). And the staff at Chandlers Ford are efficient and welcoming. I wouldn’t go anywhere else; and, in my humble opinion, nor should you Dear Reader.

15 December 2025
Unprompted review
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Reply from Rawlings Opticians & Hearing Care - Chandler's Ford

Wow I didn't realise Kim and Kerry had an actual groupie!!! Not surprised to be fair they are amazing! Thank you so much for the kind review Anne.

Rated 5 out of 5 stars

Great Service

From the moment of walking through the door I was made to feel welcome. Everyone was helpful and friendly. The tests were explained to me in understandable language. I was given good advice on which glasses to choose and that the fit was comfortable.

20 January 2026
Unprompted review
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Reply from Rawlings Opticians & Hearing Care - Chandler's Ford

What an amazing review thank you so much Cathy! Really appreciate the 5-stars.

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