RC Willey - Boise Reviews 

666
•
TrustScore 4.5 out of 5

4.4

3301 E Lanark St, 83642 Meridian, ID, US

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Rated 3 out of 5 stars

I like RC Willey because they have good products. My biggest beef is shopping in person, i am frequently overlooked by salespeople who are more interested in chasing couples. They take one look at me... See more

Company replied

Rated 5 out of 5 stars

It was easy to order what I needed online. Your customer service person (Kendall) was very helpful with the problem I had with my delivery options. She went over and above to help me out. That was v... See more

Company replied

Rated 5 out of 5 stars

I had a really great experience or stove we had to condemn Sunday night due to unfortunate circumstances. One big mouse ruined our stove. that's a whole different story. anyways great service from R... See more

Company replied

Rated 5 out of 5 stars

Each salesman that we spoke with was very helpful. We appreciated how professional they all looked, making us happy to be there. Charles Gibson gave us some great ideas, to take pictures and look up t... See more

Company replied


Company details

  1. Home Furniture Shop
  2. also in
  3. Appliance shop
  4. Electronics store
  5. Flooring Shop
  6. Homewares Shop
  7. Mattress Shop

Written by the company

RC Willey is a furniture store, electronics store, appliance store, mattress store, and a flooring store with locations in Utah, Idaho, Nevada and California. RC Willey is your one stop shop for all your home furnishings needs. Visit one of our beautiful showrooms or shop the biggest brands online 24/7. For over 90 years RC Willey has been recognized nationally for excellence. But our real goal is to have you recognize us as the number one place to find exceptional selection, value, superior service and professional associates that really care about you. At RC Willey you'll recognize famous brand names that mean quality and lasting value. Broyhill, Flexsteel, Lane, Natuzzi, AICO, Pulaski, Schnadig, are just a few of the quality manufacturers we carry. Nobody has the vast furniture selection of RC Willey or the ability to deliver such a selection in just a few short days. Our founder, Rufus Call Willey, found his success specializing in home appliances. We want you to know that tradition remains in the forefront of our philosophy. Our stores feature the largest selection and finest names in reliability. General Electric, Whirlpool, LG, Maytag, Amana, KitchenAid and many others. In our Home Electronics department you'll find a huge selection of flat panel televisions, DVD and Blu-ray players, home audio systems, computers, camcorders and much more. You will find some of the finest brand names including Sony, Mitsubishi, Toshiba, LG, Samsung, and others. We carry everything from the newest state-of-the-art products to models designed for the budget-minded consumer. When it comes to floor coverings, RC Willey has an enormous selection of carpet, vinyl, wood, and tile. You will find all of the best brands and newest colors along with professional installation. Our mattress department features more name-brand merchandise than you'll find anywhere. Serta®, Spring Air®, Simmons® and Tempur-Pedic® can all be found at one of our stores. Not only will you find your dream mattress, but we'll even pick-up and remove your old bedding for free! How can RC Willey make this all so affordable? Our distribution warehouses are local. With miles and miles of merchandise and thousands of pieces that come in and out every day, the benefits of our immense buying power are passed on to you our customers. Customer service is an important RC Willey tradition and so is our RC Willey Credit Card. We carry all our own accounts, approval is instant and you deal directly with us. We offer several different payment plans making it easy and affordable for you to make "Your Home. Your Way". Today at RC Willey, we promise to bring you the world's finest merchandise at the absolute lowest prices. RC Willey is owned by the investment giant Warren Buffett of Berkshire Hathaway. Adding the buying power of the other home furnishings stores he owns across the nation, our huge buying power guarantees the lowest price on name-brand merchandise. RC Willey stands beside you, whether you are just starting out, establishing new credit or looking to furnish your dream home. We will go the extra mile to help you find a payment plan that works within your budget. Applying for one of our payment plans is easy! Just fill-out the online form or apply in-store. Either way, RC Willey makes it simple to find a payment plan that is right for you. Your RC Willey Payment Plan is designed to give you the customer, confidence of low interest rates, low monthly payments and optional Credit Protection Insurance. And, with features like Online Bill Pay and paperless statements you can access your secure account 24 hours a day.

RC Willey

Written by the company

Committed to You
For the past 90 years, we have been committed to providing our customers the best furniture, appliances, and electronics at an affordable rate. We look forward to many more years of serving our communities.

Affordable Prices Guaranteed

Affordable furniture, appliances, and electronics since 1932

When you shop with RC Willey you can expect to find some of the best, affordable prices on furniture, appliances, electronics, and mattresses. Find top brands when you shop in-store or online

Contact info

  • 3301 E Lanark St, 83642, Meridian, ID, United States

  • 2082884100

4.4

Excellent

TrustScore 4.5 out of 5

666 reviews

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4.4

All reviews

(666)

1,012 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Ordered delivery and got a pick up

I ordered a frame and a boxspring online for Delivery. I checked out in 10 minutes later. I got an email saying the items were to be picked up. I called the store and they said they got it straight so we’ll see. Other than that, everything was good.

16 April 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Andy! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

My salesman was great

My salesman was great. Delivery was on Time and very quick.

7 April 2026
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much for the 5-star review! We are glad to hear that our team was able to give you a great experience. We hope you enjoy your new furniture!

Rated 1 out of 5 stars

Every piece of my furniture that you…

Showed up scratched and damaged. Bummer

17 March 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi John! I apologize for the inconvenience and frustration you have experienced. We recommend calling our Meridian store at 208-288-4100 for assistance with your order and to discuss your options. We also do not recommend putting your phone number on a public review website.

Rated 2 out of 5 stars

Poor service org

Great service when you are in the show room but 5 years down the line when the recliner began to break down I found their service org rude (talking over me, hanging up on me, ignoring requests for info). Their service tech said it needed a new motor but then nothing. When I called back they said I would have to open a new ticket, another 99$. I had to go to amazon to buy parts and fix it myself.

27 March 2026
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Bill, we apologize for the frustration you experienced with your recent service. We appreciate your feedback and we will send this over to the appropriate management for internal review. If you need any further assistance, please reach out to our customer service department at (208) 288-4100 and our team will be glad to help you. The are open Monday through Saturday 10 AM to 8 PM.

Rated 5 out of 5 stars

Quick easy and transaction

Quick easy and transaction

21 March 2026
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Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

I made an order online

I made an order online, it was very easy and quick to do. Whenever we visit the store, the service is always great. RC Willey is our go to shopping store.

16 March 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much Maria, for the kind words for our services. We are glad that you had a great experience, and we hope to see you again soon!

Rated 5 out of 5 stars

Great experience everytime I go to RC…

Great experience everytime I go to RC Willeys. Whether I am browsing or purchasing, I never feel too much pressure. Mandy Guth was easy to work with and made my experience even better.

9 March 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you so much for the kind feedback and the positive review Kassandra! We are so glad to hear that Mandy was such a great help to you with your order and made sure you never felt pressured into anything. Hope to see you again soon!

Rated 5 out of 5 stars

Easy and convenient

Easy and convenient

2 March 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Delivery efficient

Delivery efficient, quick and staff very polite.

18 February 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

The delivery guys were great!

The delivery guys were great. They were good at communicating and very punctual. And always very friendly.

20 February 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Charlene! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Brian is so helpful and knowledgeable…

Brian is so helpful and knowledgeable and he's the reason we shop at RC Wiley

19 February 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Cynthia! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!

Rated 5 out of 5 stars

We had a great buying experience & customer service!

We had a great buying experience with Kim
She was very helpfull & fun too! We had an issue with our first product & she handled our exchange also so smoothly!
Lori in Customer Service was terrific too!
She did an excellent job following up tracking down my returned item and keeping me up-to-date. There was a price difference & my refund will be here in 7-10 Days. Great job Lori!

4 February 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Carol! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon. Have a great weekend!

Rated 2 out of 5 stars

The new washer was unboxed and no help…

The new washer was unboxed and no help getting it strapped in

17 February 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

We apologize for the frustration you experienced with your recent visit. We appreciate your feedback and will forward this over to the appropriate management for internal review. If you need any assistance with your order, please reach out to our customer service office at 208-288-4100 and our team will be glad to help.

Rated 5 out of 5 stars

Lonnie was wonderful in every way

Lonnie was wonderful in every way! So helpful, knowledgeable, and kind. Heard our needs and went above and beyond to meet them all.

14 February 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Stephanie! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great customer service

Great customer service

7 February 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Hello! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 1 out of 5 stars

Online purchase for local pick-up…

Online purchase for local pick-up received a pick-up notice. At pick-up item could not be found and was deemed to be not in stock. How can your systems NOT know what is actually in stock!
I drove to Best Buy, made purchase and was loaded in 15 minutes. $1000 purchase.

5 February 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

I apologize for the inconvenience and frustration you have experienced. Please call our online help desk at 888-584-5156, option 1 if you need any other assistance with your online order.

Rated 5 out of 5 stars

Our washer and dryer was delivered this…

Our washer and dryer was delivered this morning and your delivery men, Caleb and Richardo were professional, fast, polite and courteous. We couldn't be happier with the service. Not the first time! We have dealt with your store before and will be back and will definitely recommend you to our friends and neighbors.

27 January 2026
Unprompted review
RC Willey - Boise logo

Reply from RC Willey - Boise

Hi Arthur! Thank you for your review! We appreciate your feedback and we look forward to seeing you again soon.

Rated 5 out of 5 stars

Great service

Fast service

20 January 2026
RC Willey - Boise logo

Reply from RC Willey - Boise

Thank you for your feedback on your overall experience and for choosing to shop at our Meridian location! Hope you love your purchase and that we see you again soon!

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