Reach 4 Mortgages Solutions Reviews 

368
TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 90 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated team members for being exceptionally friendly, knowledgeable, and professional while guiding them through every single step of the mortgage application. Many individuals note that advisors put their nerves completely at ease, offering reassurance and personalized advice tailored specifically to their unique financial needs. People also emphasize that communication is remarkably efficient, noting that staff members are always quick to respond to calls and messages. Consumers appreciate the fast turnarounds and seamless service, making a typically daunting property purchase feel completely stress-free and straightforward from beginning to end.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally professional throughout the mortgage process.... See more

Service

Customers consistently note positive experiences with service, describing the mortgage process as... See more

Customer service

Clients share positive opinions on customer service, highlighting a straightforward and supportive experience... See more

Response time

Users describe positive interactions with response time, consistently reporting speedy and efficient... See more

User experience

Customers report a high level of satisfaction regarding user experience, describing the process as remarkably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently purchased our first house with Claire working alongside us. As first time buyers the process can be very overwhelming but Claire put our nerves at ease. Any and every question or concern... See more

Rated 5 out of 5 stars

Another great experience with Reach 4. Katie and Donna have the patience of saints and provide an amazing attentive service second to none. Thank you for supporting us through our remortgage and getti... See more

Rated 5 out of 5 stars

We recently worked with Bita Mills and Donna M Driffield for our remortgage, and they were absolutely fantastic! Both were professional, knowledgeable, and made the whole process so easy and stress-... See more

Rated 5 out of 5 stars

2nd time me and my partner have used Reach4 to remortgage. Both times the process was very easy & we was contacted with updates promptly & to let us know if there was any further information requi... See more


Company details

  1. Mortgage broker
  2. Life Insurance Agency
  3. Term Life Insurance Provider Company

Written by the company

Mortgage and Protection Specialists


Contact info

5.0

Excellent

TrustScore 5 out of 5

368 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

5.0

All reviews

(368)

90 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience with Bita

Great experience with Bita who has been fantastic! It was a new process for us, and Bita showed high professionalism leading us through the process from A to Z, patiently answering all our questions, and being pro-active in supporting us even in the situations where we didn't know what are the right questions to ask. We've felt safe, comfortable and confident throughout the entire process, and would definitely recommend Bita and the company!

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Claire and Donna

We recently worked with Claire and Donna to secure a mortgage for our new home, and we couldn't be more satisfied with the experience. From our first telephone consultation, Claire demonstrated exceptional knowledge of the mortgage market and took the time to understand our financial needs.

The entire process was seamless, and Claire was always available to answer questions, providing clear explanations of the different mortgage options available. The team is proactive in communicating updates, which made us feel informed and confident every step of the way.
We truly appreciate their dedication and personalized approach, which made the stressful process of obtaining a mortgage much easier.

We highly recommend Claire and Donna to anyone looking for a reliable and knowledgeable mortgage broker. Thank you, Claire, for your outstanding service!

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Katie provides an excellent service

Katie provides an excellent service. Not only is she incredibly knowledgeable about all things mortgages, she is so approachable and supportive - talking money can be a sensitive thing but Katie puts you at ease straight away. She worked so hard to make our dream house attainable and I am so glad to have found her! Would highly recommend.

30 September 2024
Unprompted review
Rated 5 out of 5 stars

Katie was kind,helpful and professional.

Katie was really helpfully throughout the process of buying my first house! She spent time explaining the in’s and out’s of everything and put it in to simple terms so a first time buyer would understand. She guided me through every aspect and always had my best interest at heart so I would get what’s best for me. I will definitely be recommending her to any of my friends and family that need a mortgage advisor.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Thank you Katie for all of your help…

Thank you Katie for all of your help sorting us out with the best mortgage option for us. Your help and knowledge have been invaluable in this process. Thanks again for making it so easy (and quick) for us.

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Katie was amazing

Katie was amazing at getting us our mortgage offer. This was not straight forward at all but because of her knowledge, commitment and always been at the end of email or phone to answer any questions we had, we received our offer last week. Thank you Katie, so appreciated.

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Kieran helped me so much

Kieran helped me so much. There was never a stupid question and as a first time buyer he walked me through the process and was always available.

I have found a great home and the process was made so much more simple because he was helping along the way.

Thanks so much!

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service and genuinely nice people!

Hayley and Donna have been amazing from start to finish in getting us our mortgage offer. We didn’t know how much we would be able to borrow but had found a house we loved! Hayley got us booked in straight away and within a day we had a mortgage in principle and a good idea of what we could borrow. Once our offer had been accepted the mortgage was applied for and both Hayley and Donna kept us updated throughout the whole process! We were offered our mortgage so quickly, I would recommend them to anyone! We will use them for any future mortgage queries or when it comes to remortgaging in the future. Thank you for all your help, it has made the process so easy and stress free!!!

23 July 2024
Unprompted review
Rated 5 out of 5 stars

Great quality service

Outstanding service from start to finish, everything was explained to us in depth and nothing was too much trouble for Kieran.

He kept us updated with everything and made the process run as smooth as possible for us.

Would highly recommend his services for any mortgage, remortgage or protection needs.

Thanks

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent - Bita went above and beyond for me, doing work she didn't have to but without her I wouldn't have got as far as I've got or maybe even anywhere. Thank you Bita :)

16 August 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant company

I can not say a bad word about Reach 4. They have been available whenever I have any queries or worries. Offer complete support throughout and go above and beyond to take the stress out of your hands and get the best outcome. Very personal service and I’m so glad we chose this company. Jonathan is amazing and has been so supportive throughout every mortgage I’ve had.

10 August 2024
Unprompted review
Rated 5 out of 5 stars

Hayley has been amazing!

Hayley was recommended to us by a family member, and what a great recommendation it was.
As first time buyers Hayley has made the process as simple as possible, but also has gone above and beyond to get us to the end of the process when it comes to sorting our mortgage.
We started the process back in April and have had to jump through many difficulties to get a mortgage, Hayley was there every step of the way, helping where she can and giving us advice to get us to the end. She has been easily contactable and will ring or message us back as soon as she can, even if it is on a day off or later in the evening, she was always there.
I can not recommend her enough, especially for first time buyers as she has made the process easy, simple fun at times, and her explanations are easy to understand.

Thank you so so much we couldn’t have done this without you.

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Hayley has been very very good and so helpful throughout the whole process. Anything that we have needed she has been there for us as first time buyers. I would recommend Hayley 100%. Hayley is brilliant at her job and I definitely use Hayley again in the future

12 August 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout the whole…

Excellent service throughout the whole process. Every question was answered with great detail. Very flexible with the teams meeting working around my working hours. Absolute 5 star service can't recommend Darren enough. Thank you for you help!

9 February 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service from start to finish

Keiran was absolutely brilliant right from first contacting him to when our remortgage completed. His communication and organisation is amazing and he was always on top of things. He went the extra mile to chase the solicitors and ensure things were moving from that end too. We had almost daily contact either by phone or email. He worked around us and the few times he came to the house for appointments, he was very accommodating and willing to work around us. He even remembered after the first time he had joked about my son having a treat and turned up the second time with chocolate! The service Keiran provided was very personal and didn’t just feel like a number or rushed.
He made the whole process so easy and I would absolutely use him if we ever move or remortgage again. I have already recommended him to a few people but would not hesitate to recommend him to anyone.

30 May 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look