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Rebound Fitness Reviews 

2,332
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and robust construction of the rebounders, noting their stability and smooth, quiet bounce. People frequently highlight the exceptional customer service, describing interactions as swift, helpful, and friendly. Many consumers also appreciate the fast delivery and the product's ease of use, often finding setup simple and the overall experience enjoyable. However, some customers noted that while assembly was generally straightforward, certain aspects could be challenging, with a few mentioning the need for strength or clearer instructions.

What people talk about most

Product

Users describe positive interactions with product, with many expressing high satisfaction and recommending... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the product is well-made, sturdy, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of setup and use,... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as excellent, fantastic,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I looked at lots of reviews of rebounders, and decided on purchasing the Maximus Pro Bungee Rebounder. I was wanting to buy one to help with lymphatic drainage. It was on sale before Christmas, which... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Rebound Fitness Just Bounce 32 bungee. I had one minor problem which was very quickly resolved by customer service. I have now had chance to test it out properly and I can confi... See more

Company replied

Rated 5 out of 5 stars

The Maximus Pro Bungee is a very good quality rebounder. More fun to use than the gym machines or floor exercises. I hope to get lots of use out of it once the weather cools down a little. Delivery wa... See more

Company replied

Rated 5 out of 5 stars

We were so excited to receive our Maximus Pro Folding Rebounder yesterday. Set-up was so simple and easy, that we were able to try it out right away. I couldn't stop smiling while I was bouncing!... See more

Company replied



Company details

  1. #1 of 48 best companies in Exercise Equipment Shop
  2. #1 of 15 best companies in Fitness Class
  3. #1 of 16 best companies in Physical Fitness Programme
  4. #12 of 135 best companies in Sporting Goods Shop

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,332)

236 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fab rebounder

Great rebounder! Ordering was quick and easy and with all the info provided I was able to choose the best option for me. Delivery was excellent...the rebounder arrived sooner than expected. It's excellent quality and I'm thrilled with it. Wouldn't hesitate to recommend!

15 May 2026
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Reply from Rebound Fitness

Hi! We really appreciate the 5 stars and the feedback you submitted. It is so good to read that we met your expectations from order through to delivery. And please remember that our service doesn't end here .... should you have any questions or concerns just drop us an email - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Prompt, Thorough, Personalized Customer Service

Liza answered my emailed questions promptly and thoroughly. She went above and beyond to help me find the correct bounce for my fitness level. I'm so grateful because now I am confidently on this new health journey thanks to the personalized customer service at Rebound Fitness.

21 May 2026
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Reply from Rebound Fitness

Hi Wendy, thank you so much for the lovely 5 star review and comments you have posted. We really do appreciate it when our customers take the time to share their experiences with our company and products as you have done. As a business we do pride ourselves on providing excellent products and customer services, and Liza is an amazingly passionate ambassador for our company, so thank you for your endorsement.

Rated 5 out of 5 stars

I had been looking for a rebounder for…

I had been looking for a rebounder for a couple of years that had folding legs, and was able to be folded into a small size for storage and for portability and this little jem was it! It was also very affordable!

8 May 2026
Unprompted review
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Reply from Rebound Fitness

Hi Lori, thank you for taking the time to post your lovely 5 star review! We really appreciate you taking the time to do so.

Rated 5 out of 5 stars

High Quality Rebounder

I'm glad I went for this Rebounder as the high quality is very apparent.
It has a very solid feel , despite being a folding version.
I'm very pleased and would recommend this make and model.

24 May 2026
Unprompted review
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Reply from Rebound Fitness

Hi Chris, many thanks for your 5 star, your additional comments, and also your personal recommendation! We really appreciate it. Please don't forget that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 4 out of 5 stars

Great Product!

The rebounder was delivered very quickly and seems to be of high quality. I like it so far. I did quickly see that I should have ordered a stability bar for faster progress and a higher level of confidence. The bar also arrived quickly and has delivered a dramatically enhanced experience.

18 May 2026
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Reply from Rebound Fitness

Hi! Thanks so much for the 5 star review. We are so happy to read that you are all set now and that you find the stability bar of help! Remember that we are only an email away, should you have any questions or concerns - we're here to help! service@rebounder.com

Rated 5 out of 5 stars

Great product

Ease of ordering, and quick delivery. Great quality, the only thing I struggled with was opening it out. Putting on the other elastic cords for bounce as had to do some myself but that was easy. I do have a little go but nothing serious as sadly not used it properly yet as i have damaged my hip recently so waiting until that is better. But can't wait

11 May 2026
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Reply from Rebound Fitness

Hi Sarah, thank you for your 5 star review. If you contact us at service@rebound.fitness we can help you with some very easy steps to get you going until your hip is better.

Rated 5 out of 5 stars

The quality of this product is…outstanding

The quality of this product is excellent, very strong piece of equipment. It was great that all I had to do was let the legs spring into place and I was good to go, it’s very quiet as described. My only criticism would be the postage cost of £20 for a not so cheap trampoline.. for something over £300 I’d have expected free delivery. Other than that I love the trampoline and I’m glad I decided to buy from rebound fitness.

18 May 2026
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Reply from Rebound Fitness

Hi Tracey, thanks so much for the 5 star review, and also for your additional comments. We are constantly reviewing the cost of delivery to ensure that we can pass on the best possible price to our customers. If you need any further information regarding this then please email: service@rebound.fitness. Thanks

Rated 4 out of 5 stars

Fairly easy to put together however…

Fairly easy to put together however perhaps bigger pictures as th one in the instructions were a little blurred

18 May 2026
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Reply from Rebound Fitness

Hi Shaun, thanks for your review and the constructive points you made. I have forwarded these to our Product Manager so that the pictures can be reviewed and replaced. Thanks again!

Rated 5 out of 5 stars

Excellent Maximus Pro Rebounder

Excellent Maximus Pro Rebounder! Very happy to own this quality product.
I received excellent customer service. Thank you and have a great day!

10 May 2026
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Reply from Rebound Fitness

Hi Marilyn, we really do appreciate you taking the time to submit your 5 star review! We so happy that. you are satisfied with the product and the customer service we provided. Don't forget that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent experience with this company

Great company to deal with! I purchased the Just Bounce (their newest model) from their Amazon store. Shortly after I placed my order, they reached out to me and asked if I would like them to send a pair of their socks to me as a thank you. Of course! 😄
I had also reached out before my purchase to ask about their different models - very friendly customer support.
The bouncer is great - I did need my husband’s help to set it up the first time because opening it the first time takes some muscle. I set it up in a spot where I can jump on it for a few minutes at various times throughout the day. I love it! I’ve only had it a couple weeks - it seems really sturdy and it’s pretty quiet. The quality is really good, and the price point for someone just getting into rebounding is fantastic.

10 May 2026
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Reply from Rebound Fitness

Hi! Thank you so much for your great 5 star review. We do so enjoy reading our customers' additional comments, so thank you for taking the time to submit yours!

Rated 5 out of 5 stars

Rebound Fitness - Excellent Products, Fantastic People

Each time I interact with anyone from Rebound Fitness, they are professional, courteous and knowledgeable. Their products, both their spring rebounders and their bungee rebounders are excellent. Both are perfectly made with the highest quality materials. and the bounce is just right - not jarring like could hurt your joints - but smooth and comfortable. The Bungee rebounder is quiet and the bounce is so smooth. I highly recommend either the spring or the bungee rebounder from Rebound Fitness, whichever you prefer. Excellent quality and wonderful people. I found the price to be very reasonable, too! They really know what they're doing!

4 May 2026
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Reply from Rebound Fitness

Hi Ann, thank you so much for your glowing 5 star review and your very insightful comments. We really do believe that customer recommendations are absolutely crucial and your rebounder and customer service endorsements will absolutely help potential customers make an educated decision regarding their rebounder choice - so again, thank you so, so much. service@rebound.fitness

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great product that was super easy to set up. Clear communication all the way.

6 May 2026
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Reply from Rebound Fitness

Hi Robyn, thanks so much for taking the time to submit your 5 star review and your additional feedback. Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

SUPER COMPANY, EXCELLENT SERVICE

Rebound Fitness is an excellent company and provides a shining example of great customer service. The product I purchased from them a few years ago (Maximus Pro Spring Rebounder) is a high quality piece of equipment which I’ve been delighted with, and I am very grateful for the ongoing friendly support I’ve received from the team at Rebound Fitness. I wish this company the very best and will certainly be a returning customer.

6 May 2026
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Reply from Rebound Fitness

Hi! Thank you so, so much for your amazing review. We do pride ourselves of providing excellent customer service, first class products and being there for our customers pre and post sales. Thank you again for the great endorsement! service@rebound.service

Rated 5 out of 5 stars

Excellent product and a way for the whole family to stay active

We wanted a fun way for the whole family to stay active at home, and after doing quite a bit of research and reading recommendations, we decided to go for this rebounder.

Really pleased with the purchase so far. It was straightforward to put together, the instructions were clear, and it only took around 15 minutes to set up.

The rebounder itself feels very sturdy and well made, with a really smooth bounce that feels comfortable to use. One of the biggest selling points for us was the quarter-fold design, which makes it easy to store away when not in use.

Considering the quality, I think it is excellent value for money and would definitely recommend it.

21 April 2026
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Reply from Rebound Fitness

Hi Suketu, thank you so, so much for the lovely 5 star review and your additional comments! Please remember that we are on hand should you have any questions or concerns. service@rebound.fitness

Rated 5 out of 5 stars

Superb Quality, Great Service

I've recently purchased a FitBounce Pro XL and am new to rebounding. I'm amazed at the quality and intensity of the exercise it provides: highly aerobic but low impact, with no stress on joints or tendons. You can feel the positive effect on core strength even after the first few workouts. It's also good fun! The Pro XL Rebounder is beautifully made, very solid and stable. The free online workouts are an excellent resource and will motivate you to keep pushing to higher levels of fitness.

14 May 2026
Unprompted review
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Reply from Rebound Fitness

Hi David, welcome to the world of rebounding! Thank you so much for the 5 star review and your additional feedback. We love reading about our customers' experiences with our products and services, so thank you again for taking the time to submit your review. Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

This company is outstanding

This company is outstanding
I had some queries and they were answered quickly. I decided to purchase and it was delivered within 2 days

6 May 2026
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Reply from Rebound Fitness

Hi Caroline, many thanks for your 5 star review. I am so happy to read that we provided you with the confidence to purchase from us, and we're here to help with any questions or concerns you may have in the future. service@rebound.fitness

Rated 5 out of 5 stars

Very reputable company

I've been bouncing on one of the rebounders I bought over a decade ago, and it's still going strong, thanks to occasional replacement parts.
It's a very good company.

5 May 2026
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Reply from Rebound Fitness

Hi Gwen, thank you so much for the 5 stars and your additional comments! So pleased to read that you are still satisfied with our company, the products and our service - much appreciated!

Rated 5 out of 5 stars

Fantastic products with first class Customer Service

Fantastic products with first class customer service as well.
Highly recommend Rebound Fitness!
Thanks team

11 May 2026
Unprompted review
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Reply from Rebound Fitness

Hi Jez, we really appreciate you taking the time to submit your review and provide some feedback. Thank you so, so much! Please don't forget that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

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