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Rebound Fitness Reviews 

2,332
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 262 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and robust construction of the rebounders, noting their stability and smooth, quiet bounce. People frequently highlight the exceptional customer service, describing interactions as swift, helpful, and friendly. Many consumers also appreciate the fast delivery and the product's ease of use, often finding setup simple and the overall experience enjoyable. However, some customers noted that while assembly was generally straightforward, certain aspects could be challenging, with a few mentioning the need for strength or clearer instructions.

What people talk about most

Product

Users describe positive interactions with product, with many expressing high satisfaction and recommending... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the product is well-made, sturdy, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of setup and use,... See more

Customer service

Customers had positive experiences with customer service, consistently describing it as excellent, fantastic,... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I looked at lots of reviews of rebounders, and decided on purchasing the Maximus Pro Bungee Rebounder. I was wanting to buy one to help with lymphatic drainage. It was on sale before Christmas, which... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a Rebound Fitness Just Bounce 32 bungee. I had one minor problem which was very quickly resolved by customer service. I have now had chance to test it out properly and I can confi... See more

Company replied

Rated 5 out of 5 stars

The Maximus Pro Bungee is a very good quality rebounder. More fun to use than the gym machines or floor exercises. I hope to get lots of use out of it once the weather cools down a little. Delivery wa... See more

Company replied

Rated 5 out of 5 stars

We were so excited to receive our Maximus Pro Folding Rebounder yesterday. Set-up was so simple and easy, that we were able to try it out right away. I couldn't stop smiling while I was bouncing!... See more

Company replied



Company details

  1. #1 of 48 best companies in Exercise Equipment Shop
  2. #1 of 15 best companies in Fitness Class
  3. #1 of 16 best companies in Physical Fitness Programme
  4. #12 of 135 best companies in Sporting Goods Shop

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(2,332)

236 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent company and product

Excellent company and product! They stand behind their product and provide email support! Thanks to Lisa who has been exemplary of good customer service! Thank you!!

11 June 2026
Unprompted review
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Reply from Rebound Fitness

Hi Cynthia, thank you so much for your review. Reviews like this mean the world to our team. Everyone here works hard to make each experience a good one, and it's great to know that comes through. Thank you!

Rated 5 out of 5 stars

My rebounder is quiet to use

My rebounder is quiet to use, robust and has the correct give and feel to achieve an ideal bounce height and intensity. Having the larger bounce area it enables me to incorporate further dance moves into my routine. I’m hooked and use my rebounder on average 5 times a week. My fitness and body shape have improved dramatically all for 20 minutes a day!

11 June 2026
Unprompted review
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Reply from Rebound Fitness

Hi Bob, thank you so much for taking the time to submit your review. We love reading about how customers are using their rebounders - and your rebounding routine sounds like great fun! Happy bouncing from service@rebound.fitness

Rated 5 out of 5 stars

Good communication

Good communication when making an order for more trampoline bungee ropes for my rebound trampoline. Its a really good trampoline and is lasting me much longer than my other trampolines as I can buy replacement parts which are always delivered quickly.

29 May 2026
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Reply from Rebound Fitness

Hi Selina, many thanks for sharing your experience - we really do appreciate it!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. The rebounder is great - I'm a first time user and love it. So convenient to use - I have it in my office so can bounce for a few minutes at a time.
Great quality too, I bought the support bar which is really helpful and some non slip socks. Customer service also sent me a complimentary pair!

18 May 2026
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Reply from Rebound Fitness

Hi Fiona, we are so glad that you are enjoying your rebounder. Don't forget that we're here to help should you any questions or concerns at all! Our customer service continues post purchase as well! service@rebound.fitness

Rated 5 out of 5 stars

I had a very positive experience with…

I had a very positive experience with Rebound Fitness purchasing a Fit Bounce Pro II Bungee Sprung Rebounder Trampoline from their website- after doing a lot of research I decided that this was the best rebounder on the market and got a very competitive price at Rebound Fitness- ordering was very easy and the item arrived in less than a week with excellent instructions on how to set it up also came with a DVD of 3 Rebounder workouts PLUS free lifetime access to their website of Rebounder workouts- the product is very high quality and so easy to set up and put away. I am very happy with my purchase and look forward to incorporating daily workouts into my routine- I highly recommend this product and Rebound Fitness (Australia).

4 June 2026
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Reply from Rebound Fitness

Hi Jocelyn, thank you so much for the 5 star review, your wonderful feedback and personal recommendation - we really do appreciate you taking the time to do so!

Rated 5 out of 5 stars

Great customer service

Great customer service! Personalized communication after purchase letting me know when product was shipped and directions for the replacement of bungee straps. This short note made installation much easier. Thanks for caring!

26 May 2026
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Reply from Rebound Fitness

Hi Tara, thank you for your wonderful feedback. It's a pleasure to serve customers like you, and please remember that we are only an email away for any questions or concerns - we're here to help!

Rated 5 out of 5 stars

The trampoline exceeded my expectations

The trampoline exceeded my expectations so I thought I would share my experience.

The instructions were clear to set-up quickly, I had to attach a few bungees and screws on the legs but it was all fairly easy. The rebounder is fantastic quality for the price. It feels really solid and the bounce is quite premium. I've had other cheaper rebounders before and it doesnt really compare. I really love it and my friends have also enjoyed having a go as well.

I will be keeping mine out and won't be folding regularly but I expect that unscrewing the legs each time would only take a few minutes which is not a problem. 5/5 stars, definitely one to try!

1 June 2026
Unprompted review
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Reply from Rebound Fitness

Hi Catalina, thank you so, so much for the 5 star review and your additional comments. We never take a great review for granted — it keeps us motivated to stay at our best. We appreciate your review more than you know.

Rated 5 out of 5 stars

First time ordering and everything went…

First time ordering and everything went smoothly. The rebounder/mini-trampoline has great quality, functionality, and price compared to other brands. Highly recommend!

26 May 2026
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Reply from Rebound Fitness

Hi Megan, thanks so much for the 5 stars and we are so glad you are satisfied with the service and the rebounder! We really care about getting right so hanks for taking the time to share your experience!

Rated 5 out of 5 stars

New rebounder from Rebound Fitness

Liza from Rebound Fitness was very helpful when I ordered an incorrect replacement mat for my older rebounder. Ultimately I purchased a replacement, updated rebounder which is even better than my original.

1 June 2026
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Reply from Rebound Fitness

Hi Richard, thanks for your 5 stars! Reviews like this mean the world to our team. Everyone here works hard to make each experience a good one, and it's great to know that comes through. Thank you1

Rated 5 out of 5 stars

The rebounder is stable and feels safe

The rebounder is stable and feels safe. The accompanying dvd and on line support is first class.

24 May 2026
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Reply from Rebound Fitness

Thanks so much Sue for your 5 star review! Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebounder.fitness

Rated 5 out of 5 stars

Night and day difference

Night and day difference
I ordered on the Monday delivered on Wednesday, with good communication. I feel it is a good company if I had a problem it would be easily dealt with. The rebounder is night and day with my cheaper original. I was worried that I had wasted my money that I wouldn't feel a difference but thankfully no, from the first bounce it was world's apart. The quality is up there with top range rebounders. The bounce is smooth with good amount of spring back. My other cheaper rebounder doesn't have this, it's almost flat in comparison. I have ME so I needed a smoother bounce and impact, this was much gentler on my ankles and feet as it doesn't have the harshness of my other one but still had a good amount of bounce. If I had of known in the beginning I wouldn't have wasted my time and money on a cheaper one. Very pleased with it and it is so easy to sent up and put away. Well worth it.

3 June 2026
Unprompted review
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Reply from Rebound Fitness

Hi Jody, thank you so much for your 5 star review and the additional comments you submitted. We are so happy to read that you are totally satisfied with the product, our company and our services! Thank you again.

Rated 5 out of 5 stars

Happy customer!

So happy with my purchase! I had made an order for the larger rebounder, and had changed my mind the following day, and wanted the smaller one. I reached out to customer service, and they replied within 30 minutes to adjust my order and ship it out.
It arrived days later, and our entire household has used it every single day since we got it. Amazing quality rebounder and good customer service is the reason I give 5 stars!

22 May 2026
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Reply from Rebound Fitness

Hi Christina, thank you very much for the 5 star review and also for your additional feedback. Don't forget that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent product

After 20 years of using a spring rebounder I decided to try a bungee one. I have to say that I'm absolutely delighted with my Fitbounce Pro. It has a lovely soft bounce to it and it's just so quiet. I no longer annoy my husband by having the volume on the TV on high whilst I bounce catching up with Coronation Street. It feels very sturdy and seems to be a quality product.

3 June 2026
Unprompted review
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Reply from Rebound Fitness

Hi Sarah, thank you so much for the 5 star review and so happy we met the expectations of a 'professional rebounder'!

Rated 5 out of 5 stars

I recently purchased the Maximus Pro…

I recently purchased the Maximus Pro Bungee with the t-bar from Rebound Fitness... best purchase I've made in years! Back in the 1980s (when I was in my 30s) I had a rebounder, knew about its benefits and loved using it. But somehow a few decades went by and after a few moves, that rebounder got relegated to the back of a closet and was finally donated to a thrift shop. Battling Crohn's Disease for decades and trying to keep active despite limitations by walking daily became more of a challenge when I hit my senior years. This inflammatory bowel disease takes its toll on the entire body with an arthritis that hits almost all the joints somewhat randomly and somewhat unexpectedly. "Use it or lose it. Just keep moving." Both good suggestions, but living through Canadian winters with snowy, icy and rainy conditions affects one's best laid plans of daily walking! And, as if that wasn't enough, where I live the summers are often scorchingly hot and humid... not great walking conditions. I spent some of my younger years going to gyms, but at age 75 that does not appeal to me!

So I was trying to figure out a way to get my body moving consistently, despite weather, etc. I remembered the rebounder I had in the 1980s. But I am not as steady on my feet these days so I was thinking if I could figure out a way to attach a handlebar of some kind to one, maybe I would give it a try again. So I started googling. I was pleasantly surprised to see that now there ARE rebounders with optional stabilizing bars! (I don't think that existed in the 1980s, but then again neither did the huge numbers of us somewhat rickety Baby Boomers!) I also started watching a myriad of YouTube videos that were touting the benefits of rebounding for seniors. So what I did was order a cheaper rebounder with a t-bar, one that would fold up somewhat like a camp chair, so I could store it in a corner if I wanted to. It came preassembled and was easy to use... and use it I did. Started off really slowly, many short sessions per day. Then, as I got my "rebounder legs" and doing longer sessions, I started to notice that the "bounce" on that unit wasn't as springy as I would have liked. Also it squeaked a little bit, which was annoying.

So I started researching rebounders of all kinds. When I found the Maximus Pro Bungee with the T-Bar I knew it was the one for me. It did cost me six times as much as that first unit... but worth it! "You get what you pay for!" (And still it was half the price of the other brand I had been looking at!) So well made, sturdy, softer springier bounce, quiet... I LOVE it! And the legs do fold up IF I ever want to store it somewhere, but I won't. I am in an apartment now and I have the rebounder sitting permanently in a corner of my living room... that way it's convenient for me to use several times a day!

I do think rebounding is the best thing a senior can do for fitness and well-being. It's easy to do at home, doesn't aggravate the joints, is fun to do and makes you feel good! I would recommend this Maximus Pro Bungee with T-Bar to anyone, no matter what your current fitness level.

1 June 2026
Unprompted review
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Reply from Rebound Fitness

Hi Bonney, thank you so, so much for the 5 star review and also for your very interesting feedback. As a company we love hearing how customers made the choice, as well as their own personal fitness requirements. We wish you many happy 'bouncing' hours on your Maximus Pro bungee rebounder, and we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent service and product

I very much appreciated the excellent service by Liza. She was very personal, helpful and friendly. The delivery was on time, and the product is as expected. Very happy with the experience.

27 May 2026
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Reply from Rebound Fitness

Hi Christine, thank you so much for the 5 star review and. your additional comments. We do pride ourselves on providing excellent products and service - so thank you again for your endorsement!

Rated 5 out of 5 stars

One of the best purchases I’ve made…

One of the best purchases I’ve made this year, easy to assemble, convenient to be able to fold and store. Great for work outs and general movement, especially when you’re managing pain and find lifting weights during the healing process a struggle while keeping fit

27 May 2026
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Reply from Rebound Fitness

Hi Carley, thank you very much for the 5 star review. We are so pleased to read that your rebounder met your expectations and is benefiting your keep fit regime. Thank you again for submitting the review - we really do appreciate it!

Rated 5 out of 5 stars

Outstanding customer service

A big thank you for outstanding customer service, especially from Liza. I reported an issue with the T-bar handle some months after purchase. Very clear help from the beginning and once they replicated the problem at the warehouse, they immediately offered me a replacement stability bar free of charge. Love the rebounder but now love the company as well!

30 May 2026
Unprompted review
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Reply from Rebound Fitness

Hi! Thank you so, so much for the lovely 5 star review you submitted. We really appreciate it when customers taking the time to provide their personal experience with our company. We do pride ourselves on providing excellent customer service, so thank you for your endorsement!

Rated 5 out of 5 stars

Exceptionally well constructed…

Exceptionally well constructed rebounder delivered promptly and well packaged. Nice soft rebound with bungies. Within two five minutes sessions I felt improvement on my back and posture, plus more energised. Great product, great service from this company, thank you.

24 May 2026
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Reply from Rebound Fitness

Hi Sue, so happy to read that you experienced the benefits of rebounding within such a short period of time! Thank you for the 5 star review and your additional feedback - we really do appreciate it.

Rated 5 out of 5 stars

Great company to deal with

I recently purchased the Maximus Pro Bungee from Rebound Fitness. I was on a tight budget and was concerned about how much it was going to cost. I had a great telephone conversation with Liza who re-assured me about the quality and functionality of this product. She was incredibly knowledgeable and helpful.
My rebounder arrived a few days later and I am very happy with it. I am so glad I decided to spend a bit more for a quality product. Thank you so much Rebound Fitness.

11 May 2026
Unprompted review
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Reply from Rebound Fitness

Hi Andrea, we really appreciate you taking the time to submit your lovely 5 star review and also the additional feedback. We are so happy that Liza (our super star!!) was able to talk you through everything and help you making that final decision. We do pride ourselves on providing excellent customer service, as well as products, and your comments are a great endorsement! Many thanks

Rated 5 out of 5 stars

I'm SO happy with my Fitbounce…

I'm SO happy I bought a Fitbounce with a stability bar after getting overwhelmed by all the other brands available. It was a little more than I initially thought of spending, but I don't regret this purchase for one second. It's really sturdy, very well constructed, with high quality materials and will serve me well for a long time. The quality was obvious as soon as we opened the box - it's definitely not a flimsy toy that'll end up in landfill in a few years. Liza was terrific to deal with, even though we are on opposite sides of the world. She's efficient, pleasant, straightforward and very helpful. Great company to deal with and a great product. I'm very happy with my decision.

20 May 2026
Unprompted review
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Reply from Rebound Fitness

Hi Margret, thank you so, so much for the 5 star review you have submitted and for your additional comments. Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

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