Redber Ltd Coffee Roasters Reviews 149

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality and freshness of the coffee, often highlighting the wide selection of beans and the ability to customize orders, including subscription services. Many appreciate the easy ordering process and the fast, reliable delivery service, noting that products arrive well-packaged and on time. The customer service is frequently described as outstanding, with people commending the helpful and knowledgeable staff. However, some customers also noted issues with delivery, experiencing significant delays and unreceived orders, with blame often placed on the courier service. A few other people also felt that the coffee lacked aroma and taste, describing it as flat or bitter, and were dissatisfied with the company's response to these quality concerns.

What people talk about most

Product

Customers consistently note positive experiences with product, particularly praising the wide selection of... See more

Quality

Consumers find quality to be positive, with many praising the excellent and consistent quality of the coffee... See more

Delivery service

People report positive experiences with delivery service, often praising its speed and efficiency, with some... See more

Order

Reviewers mention positive feedback about order, highlighting that the ordering process is often easy and... See more

Service

Users describe positive interactions with service, highlighting consistent excellence in both products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been a Redber customer for several years now and continue to rate them as a first class coffee supplier. I signed up to their subscription scheme because at the time theirs was the only one I fou... See more

Company replied

Rated 5 out of 5 stars

Somehow I've ended up as the bean-orderer for our small office. I've been purchasing our supplies from Redber for nearly 4 years now and in all that time, my colleagues haven't had a single complaint... See more

Company replied

Rated 5 out of 5 stars

I’ve bought Redber coffee for years, I’ve only ever had one problem and that was royal mails fault but Redber sorted it for me straight away. Ordering is easy and delivery is fast. I’ve tried lots of... See more

Company replied

Rated 5 out of 5 stars

Great coffee, great prices and a very efficient team behind it all! You won't find better with plenty of offers and great online articles too. I've had a 2 Kilo delivery every other month for about s... See more

Company replied


Company details

  1. Coffee Roasters
  2. Coffee machine supplier
  3. Coffee shop
  4. Coffee store
  5. Coffee vending machine
  6. Coffee wholesaler

Written by the company

Redber Ltd Coffee Roasters is an independent UK coffee company based in Guildford, Surrey, specialising in premium Arabica coffee and high-quality coffee equipment for home and business customers. We offer a wide variety of freshly roasted coffees sourced from leading coffee-growing regions around the world, including single origins, blends, and seasonal selections. All coffee is roasted in small batches to highlight flavour, freshness, and consistency. Alongside coffee, Redber supplies commercial and domestic coffee machines, grinders, syrups, brewing equipment, cups, glassware, and barista accessories. We work with recognised brands and courier partners to serve individual customers, offices, cafés, and hospitality businesses across the UK, providing knowledgeable support and a professional end-to-end service.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

149 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Excellent coffee and service

We really enjoy coffee and have found the perfect suppliers of freshly roasted coffee beans! We have a subscription so we never need to run out. We have always received excellent service from Redber and will continue to receive their excellent coffee on a regular basis.

13 December 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks so much for the lovely feedback. We’re really glad the subscription has been working well for you and that the coffee and service have stayed consistently spot on.

Redber Coffee Team

Rated 5 out of 5 stars

I’ve bought Redber coffee for years

I’ve bought Redber coffee for years, I’ve only ever had one problem and that was royal mails fault but Redber sorted it for me straight away. Ordering is easy and delivery is fast. I’ve tried lots of flavours but our favourite is the dark Italian blend. If you’re looking for a decent coffee definitely give these a try you won’t be disappointed.

13 December 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks so much for the great feedback and for buying from us over the years. Glad we could sort that issue quickly, and great choice with the Dark Italian — it’s a popular one. Really appreciate the recommendation.

Redber Coffee Team

Rated 5 out of 5 stars

Coffee at it's best

A great range of coffees at reasonable cost, easily ordered and delivered promptly.

14 November 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks for the great feedback — really pleased to hear you’re enjoying the range, value and prompt delivery. Much appreciated.

Redber Coffee Team

Rated 5 out of 5 stars

Great coffee

Great coffee, freshly roasted, with consistent excellent quality across a number of orders. Really recommendable.

13 December 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks so much for the great feedback and recommendation. Really glad to hear the quality has been consistent across your orders.

Redber Coffee Team

Rated 5 out of 5 stars

Always great coffee

Always great coffee, plenty of variety and quick delivery.

12 December 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks for the great feedback — really pleased to hear you’re enjoying the variety and quick delivery. Much appreciated.

Redber Coffee Team

Rated 5 out of 5 stars

The best by far.

Fantastic range of coffees. Super reliable service. No issues whatsoever with orders. I've tried other mail order providers of freshly roasted beans. This is the best.

13 December 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks so much for the great feedback — really glad to hear the range and reliability have stood out, especially compared to others you’ve tried. We really appreciate it.

Redber Coffee Team

Rated 5 out of 5 stars

Have been using Redber for years

Have been using Redber for years, great coffee, easy to use site and when I first got a machine I liked that I could try lots of styles of beans from them. I do the subscription and am able to adjust and order early or delay next one, in case my consumption changes slightly.

13 December 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks so much for the great feedback and for using us for so many years. Really glad the website and flexible subscription have been working well for you — much appreciated.

Redber Coffee Team

Rated 5 out of 5 stars

Sumatra Mandhelling

What is to say about the coffee and Redber , been buying coffee from them very early on took me a while to find the coffee that I liked and stuck with it . As for Redber themselfs yes when you see Graham he will stop and talk to you . Wish you could go back to the early days where you had a chance to talk to any one there and they showed you all the different coffees raw , roasted and the different grinds they do . Hey I old time has moved on . The coffe I buy all the time is Sumatra mandheling filtre grind

13 December 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks so much for sharing this and for sticking with us over the years. Great to hear you found your favourite with the Sumatra Mandheling — it’s a classic. Really appreciate the kind words about the team too.

Redber Coffee Team

Rated 5 out of 5 stars

There is an excellent choice of coffee…

There is an excellent choice of coffee beans, accurately described and despatched quickly.
I’ve used Redber for several years now and wouldn’t contemplate going anywhere else.

13 December 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks so much for the kind words and for sticking with us over the years. Great to hear the descriptions, speed and quality have all been spot on.

Redber Coffee Team

Rated 5 out of 5 stars

Best local coffee business

Have been a customer of Redber for nearly 10 years and have never tasted fresher coffee. Excellent value and friendly staff as well.
Great to support a local small business.

12 December 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks so much for the continued support over the years — nearly 10 is amazing. We really appreciate you backing a local business and are glad the coffee and value have stayed consistent.

Redber Coffee Team

Rated 5 out of 5 stars

Excellent coffee beans

Excellent coffee beans . Customer kept up date when coffee is been dispatched

8 December 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks for the great feedback — really pleased to hear you’re enjoying the coffee and found the updates helpful.

Redber Coffee Team

Rated 5 out of 5 stars

Great range of freshly roasted coffees…

Great range of freshly roasted coffees - fair prices - prompt and efficient service.

12 December 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks for the great feedback — really glad you’re enjoying the range, fair pricing and prompt service. Much appreciated.

Redber Coffee Team

Rated 5 out of 5 stars

Excellent coffee and customer service

Have been using Redber for a few years now. The range and quality of coffee is excellent and I have always had great customer service.

12 December 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks so much for the feedback and for being with us for a few years now. Really pleased to hear you’ve been happy with both the coffee and the service.

Redber Coffee Team

Rated 5 out of 5 stars

Fantastic range of coffees at competitive prices

Redber have a fantastic range of quality, freshly roasted coffees at very competitive prices. I have been using them for several years now and the process of ordering through the website is both quick and easy, with delivery normally made around 3 days after ordering. Highly recommended.

12 December 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks so much for the great review and for ordering with us over the years. Really glad to hear the range, freshness and ordering process have all been spot on.

Redber Coffee Team

Rated 5 out of 5 stars

Coffee is fantastic and better priced…

Coffee is fantastic and better priced than all the competition.

The freshness of the beans is worth the extra compared to shop bought and you'll notice from the very first taste or extraction

12 December 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks for the great feedback — really pleased to hear the freshness and quality stood out from the very first cup. We appreciate the support.

Redber Coffee Team

Rated 5 out of 5 stars

Great selection, great taste

Redber Coffee Roasters are without doubt one of the best coffee suppliers I have used. Fantastic variety with great background to each coffee topped off with excellent customer service from order to delivery. Prices and delivery charges are very competitive for an artisan coffee roaster. Oh, and by the way they supply more than just coffee, in fact everything coffee related.
Highly recommended

12 December 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks so much for the kind words and the recommendation. We’re really glad you’re enjoying the variety, the information behind each coffee, and the service from start to finish. Much appreciated.

Redber Coffee Team

Rated 5 out of 5 stars

Great Coffee from an Excellent Company

I have been buying my coffee beans from Redber Coffee for several years and have tried quite a few from different countries. All have been perfectly roasted, well packaged and delivered on time. I now have a subscribe & save order for Nicaragua Matagalpa - Medium-Dark roast which I find to be the nicest one yet. Very smooth with a good crema and a lovely aftertaste. I have spoken to staff members on the phone several times and have always found them to be knowledgeable and very helpful. So I have no hesitation in recommending Redber Coffee.

12 December 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks so much for the detailed feedback and for supporting us over the years. Great to hear the Nicaragua Matagalpa has become a favourite, and that the team have been helpful whenever you’ve needed us. We really appreciate the recommendation.

Redber Coffee Team

Rated 5 out of 5 stars

Best coffee at a good prices

Best coffee at a good prices

3 December 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks for the great feedback — really glad you’re enjoying the coffee and the value. Much appreciated.

Redber Coffee Team

Rated 5 out of 5 stars

Consistency is key

Consistency is key! Have been ordering fresh coffee beans for a couple of years now from redber, and the beans are always excellent and the service always flawless.

Many thank.

12 December 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks so much for the great feedback and for ordering with us over the years. Really pleased to hear the consistency and service have stayed spot on.

Redber Coffee Team

Rated 5 out of 5 stars

Terrific Coffee

Love the coffee from these guys as does everyone who comes round to ours for a coffee! Old Java Brown is our favourite with Monsoon Malabar a close second. Been buying consistently for the past few years and love the fact I can go and pick it up from them in Guildford. Keep up the good work!

12 December 2025
Unprompted review
Redber Ltd Coffee Roasters logo

Reply from Redber Ltd Coffee Roasters

Thanks so much for the lovely feedback and for supporting us over the years. Great to hear Old Java Brown is a favourite (with Monsoon Malabar close behind!) — and always nice to see local pick-ups too.

Redber Coffee Team

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