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Rated 1 out of 5 stars

BEWARE OF RED ROCK SECURE!!!!!!!! Sean, Tony and his gang of bandits stole $100,000 from me. Soft Soap and Gas Lighting is the only thing they're good at. The SEC and the California Department of Fi... See more

Rated 5 out of 5 stars

Sean and the folks at Red Rick are top notch in every facet possible. Trustworthy, patient, dependable and educated in their field to the highest degree. When making a purchase that can be nerve-racki... See more

Company replied

Rated 5 out of 5 stars

I am a first timer when it comes to investing in metal. Tony steered me in the right direction from the beginning, patiently answering my questions throughout the process. As busy as he was, he always... See more

Company replied

Rated 1 out of 5 stars

Swindled! Although repeatedly asking for the lowest markup on silver bouillon, I got talked into buying “premium” Red Silver Lion coins. I asked multiple times what the commission was and never got a... See more

Company details

  1. Gold and silver trading company
  2. Non-bank financial service

About Red Rock Secured

Written by the company

Red Rock Secured Reviews

What makes Red Rock Secured different from other Gold IRA Companies?

Most people are worried about losing money in their retirement accounts. At Red Rock Secured we convert that money into physical gold & silver so they can enjoy a worry-free retirement.

You’ve worked hard to save for retirement and deserve to keep what you have earned. Gold and Silver IRAs put you back in control of your retirement and legacy.

Avoid Financial Disaster

During the last recession we saw too many hardworking Americans lose way too much of their retirement. For over a decade we have worked with our clients to protect their retirement savings by investing in gold and silver.

Trust Comes First

We are committed to building relationships. All our client relationships are built on trust. During the last decade we have worked with our clients to protect their retirement savings by investing in gold and silver.

HOW IT WORKS

Protecting your retirement is a simple 3-Step process only available at Red Rock Secured. Our Gold Consultants will walk you through each step over the phone or online.

Step 1
Transfer

We’ll establish a tax free and penalty free transfer from your current custodian or bank.

Step 2
Convert

Red Rock Secured will then convert your investment into physical gold, silver, or precious metal of your choice.

Step 3
Ship

We pay for shipping to transfer to a secure physical storage facility that you can visit at anytime.

You have plans for your future. Plans for your children and grandchildren. Enjoy the fruits of you labor, you’ve worked hard for it. Call for a free consultation.

Our success is shared with client success. To learn more about the benefits of a Gold IRA and why opening a Gold IRA account with Red Rock Secured may be right for you, view this informative video here Why Open a Gold IRA Account with Red Rock Secured?


Contact info

You should know

2.7

Poor

TrustScore 2.5 out of 5

162 reviews

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Rated 5 out of 5 stars

Educational

Redrock secure explained my investment to me (Marc Singleton) in a way that was easy to understand. I also really enjoyed the introduction of the money market.. To bad you can't put it in a college class.

20 May 2022
Unprompted review
Rated 5 out of 5 stars

A company as fine in professionalism as the metals they supply.

It is rare to find a business as professional as Red Rock Secured. From their consultation to the buying process, their agents are never pushy. They are there to provide the best information with regard to your potential purpose, and to answer your questions. At no time did they try to pressure me to make any decisions. In stead, they let me initiate the call to convert assets to metals and when I requested it, they immediately got all paperwork in order and the process was straight forward. It's very much worth emphasizing the value of their consultations. I was able to make better decisions about what kinds of metals I opted to purchase based upon my goals and objectives. Most of us are not experts in the precious metals market and without guidance would be apt to unintentionally purchase something that does not match our objectives. With Red Rock, you will be much more informed and prepared so that if and when you are ready to make your purchase, you will be well prepared when going into such a transaction. My highest ratings, highest regards, and highest recommendations for this fine company.

19 May 2022
Unprompted review
Rated 5 out of 5 stars

Talk to these guys, You’ll choose them.

The team at Redrocksecured earned my trust easily as they gave me space to think about my first precious metal investment.

Easy to work with, the team took the time I needed to absorb the “why” and “how” of the Metals IRA.

Great communications “from Mint to Storage facility”. Talk to these guys. You’ll see.

20 April 2022
Unprompted review
Rated 5 out of 5 stars

Going through an unexpected life change…

Going through an unexpected life change has been difficult; however, the people I've worked with at Red Rock Secured have made my financial transition a true highlight. The customer service I've received from each person in the process has been second to none. While always remaining professional, each interaction has been personable and has me looking forward to the next.

19 April 2022
Unprompted review
Rated 5 out of 5 stars

Red Rock

They were patient and willing to answer all my questions. I highly recommend them.

16 April 2022
Unprompted review
Rated 5 out of 5 stars

I really enjoyed working with the staff…

I really enjoyed working with the staff at Red Rock Secured. They were very knowledgeable and friendly. They really understand precious metals and the potential they have. At this time, the diversity this can give you in a portfolio I think is important. They answered a lot of questions in a very professional manner and followed through. You feel safe working with them.

14 April 2022
Unprompted review
Rated 5 out of 5 stars

I have been working with Red Rock Secured…

I have been working with Red Rock and really enjoy the customer service provided by Gaileen. Red Rock Secured is a great company to review and purchase precious metals from. I have given Red Rock a 5 star rating for their great customer service and the access to a live person when you have a question. I feel confident in trusting the products and services at Red Rock.

13 April 2022
Unprompted review
Rated 5 out of 5 stars

Investment Professors with PhD’s

I’m at so glad I chose Red Rock to diversify my portfolio! From day one they have been top notch to work with and treat me like family! Very professional and every one who works at Red Rock, is top of their game! The transaction was smooth as silk and Ashley is nothing less than the BEST!!

13 April 2022
Unprompted review
Rated 5 out of 5 stars

Red Rock Secured is Golden

I heard about Red Rock Secured at a dinner party from some Ladies who were also talking about bitcoins. After hearing how enthusiastic she was about buying gold & silver & Red Rock I did my research & gave them a called. I spoke to Lisa, she was so knowledgeable & professional she answered all my questions & by the end of our conversation I knew I hit Gold😊. They followed up with several telephone calls & Kerrick was just amazing to work with. They walked me through each process which was effortless. I will be receiving will my coins today and am so excited! I also referred a friend & he also purchased through Red Rock Secured. I look forward to a great relationship with this company feel confident in referring them to my friends & family.

13 April 2022
Unprompted review
Rated 5 out of 5 stars

Red Rock Secured

Red Rock Secured

In today’s uncertain financial times, many people are concerned about the status of their IRAs and/or Personal Saving Accounts. Given the potential for the dollars to continue losing its value due to run-away inflation, coupled with other factors affecting our financial futures, people are turning to the age-old security of precious metals to hedge against huge losses of their hard-earned funds. Numerous companies today are vying for your money to convert to “their” precious metals plans, and most of them only offer brochures to explain the details of making such conversions. These documents rarely explain the many differences between a precious metals account(s) and your traditional banking account(s).

Most people have “little-to-no knowledge” on how precious metals accounts are structured and/or how they work. My wife and I fell into this category, and we needed someone to explain in simplistic terms the A-B-C’s of moving our monies to precious metals. That brings me to my comments on Red Rock Secured and their team of professionals.

After more than a few discussions with different companies, it became abundantly clear that Red Rock Secured stood “head and shoulders” above all the others. Our contact at Red Rock, Mr. Kerrick Morris, deserves some kind of award for the patience he extended in answering our many questions. Over several weeks, and numerous phone calls, we felt comfortable in making an “initial investment” by converting both of our traditional IRAs, which were primarily structured around Money Market Accounts and Stocks. Kerrick clearly explained the conversion processes and helped us roll over these IRAs to precious metals IRAs. It should be noted that Kerrick’s role is helping clients understand the advantages of investing in precious metals and assisting in setting up same, but he will NOT offer any advice on what metals to purchase - - that decision is strictly up to the clients.

In addition to Mr. Morris’ incredible help, several other Red Rock Secured staff have followed up with us to inquire if any additional assistance is needed or additional questions answered. This is particularly true with Ashley Austin, Compliance Manager. Red Rock’s commitment to Customer Service is second to none! Given the short-term results already realized, we have since made an additional investment from our Personal Savings Accounts and will likely convert more dollars within the next few weeks. If anyone is considering making a conversion to precious metals to protect their retirement funds or savings, we would highly recommend Red Rock Secured.

Jack B.

11 April 2022
Rated 5 out of 5 stars

Red Rock is great to work with

I recently bought some precious metals through Red Rock. Barry Legion was great to work with and Tony Spencer was very helpful in deciding what to buy. Ashley Austin.was great on following up on post sale matters.
Everything was very smooth and the service was excellent.

7 April 2022
Unprompted review
Rated 5 out of 5 stars

Red Rock Secured …

I've worked with Red Rock Secured for a few months and am so pleased with their knowledge base, professionalism, quick response time, personal attention and they deserve a great KUDOS for all their business activities. A worth while organization with which to work.

2 April 2022
Rated 4 out of 5 stars

I purchased silver coins

I purchased silver coins. They did arrive and I am quite happy that they
are here. But I have more questions to ask and left a message for someone to return my call, but haven't gotten a call back yet. As a newcomer to this
form of asset, I am interested in knowing much more than I do now as I may
continue to explore the advantages in purchasing more metals.
I like working with women in this endeavor, so far this has been one of your
main advantages. Women are just easier to talk to. Your customer service has been quite helpful, and I rely upon your patience and efficiency in future communication.

30 March 2022
Rated 5 out of 5 stars

First experience of silver purchase

This was my first time investing in silver. From the first call Brett Bultje walked me through the pros and cons and requirements of investing in silver. He made it very clear, then Ashley Austin has confirmed my purchase and has since followed up and kept me up to date as to the delivery status. I am most pleased the entire service Red Rock Secured has provided. I feel comfortable with going through them

30 March 2022
Rated 1 out of 5 stars

Rude.

Hmmmm...after reading several reviews, I'm guessing many if not most are from folks very new to this type of investing. Still, with the reviews seeming good - I submitted my contact info a few days ago in exchange for their free "guide".

After reading their material, then researching gold as an investment further and companies who offer this service - I decided this type of investing is not for me.

A moment ago - I got a call from one of their reps. I politely explained that I was just getting ready for surgery - and that I'd decided to pursue other options and would he please remove me from their contact list.

The guy sneered before hanging up..."Eh - good luck with that high inflation!". Wow. Good job, dude. All you did was earn a black mark for Red Rock. Just a dime a dozen, rude salesman.

To potential investors: be VERY thorough in your research of investing in gold - and also the companies who offer that service.

28 March 2022
Unprompted review
Red Rock Secured logo

Reply from Red Rock Secured

Hello Michelle,

My name is Sean Kelly and I am the CEO of RRS. Thank you for recognizing all the positive review's from our clients!

I also want to thank you for the opportunity to earn your business even though it did not work out at this time.
Perhaps in the future, we can attempt again to earn your trust. Then we will have the chance to have you as an actual client that makes a purchase.

Lastly, I want to thank you for bringing to my attention that one of our Sales Executive's may have had a bad day or moment that does not represent our focus on customer service. Hopefully, you will take the other 133 reviews on this page in consideration. Nevertheless, without this valuable feedback, we would not have an opportunity to improve.

We took your review to heart and immediately met with our account executive. He remembers the call. He owned up to it and apologized immediately. He also shared some rough personal things that are going on in his life right now. He then asked if he could reach out and apologize to you personally. Please let me know if we have your blessing to have him reach out and apologize.

Again, without your feedback we would not have the opportunity to address this, improve ourselves and connect with our employee who is going through a rough patch. Great work, keep it up. We need people like you!

To your success,

Sean Kelly

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