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Rated 1 out of 5 stars

BEWARE OF RED ROCK SECURE!!!!!!!! Sean, Tony and his gang of bandits stole $100,000 from me. Soft Soap and Gas Lighting is the only thing they're good at. The SEC and the California Department of Fi... See more

Rated 5 out of 5 stars

Sean and the folks at Red Rick are top notch in every facet possible. Trustworthy, patient, dependable and educated in their field to the highest degree. When making a purchase that can be nerve-racki... See more

Company replied

Rated 5 out of 5 stars

I am a first timer when it comes to investing in metal. Tony steered me in the right direction from the beginning, patiently answering my questions throughout the process. As busy as he was, he always... See more

Company replied

Rated 1 out of 5 stars

Swindled! Although repeatedly asking for the lowest markup on silver bouillon, I got talked into buying “premium” Red Silver Lion coins. I asked multiple times what the commission was and never got a... See more

Company details

  1. Gold and silver trading company
  2. Non-bank financial service

About Red Rock Secured

Written by the company

Red Rock Secured Reviews

What makes Red Rock Secured different from other Gold IRA Companies?

Most people are worried about losing money in their retirement accounts. At Red Rock Secured we convert that money into physical gold & silver so they can enjoy a worry-free retirement.

You’ve worked hard to save for retirement and deserve to keep what you have earned. Gold and Silver IRAs put you back in control of your retirement and legacy.

Avoid Financial Disaster

During the last recession we saw too many hardworking Americans lose way too much of their retirement. For over a decade we have worked with our clients to protect their retirement savings by investing in gold and silver.

Trust Comes First

We are committed to building relationships. All our client relationships are built on trust. During the last decade we have worked with our clients to protect their retirement savings by investing in gold and silver.

HOW IT WORKS

Protecting your retirement is a simple 3-Step process only available at Red Rock Secured. Our Gold Consultants will walk you through each step over the phone or online.

Step 1
Transfer

We’ll establish a tax free and penalty free transfer from your current custodian or bank.

Step 2
Convert

Red Rock Secured will then convert your investment into physical gold, silver, or precious metal of your choice.

Step 3
Ship

We pay for shipping to transfer to a secure physical storage facility that you can visit at anytime.

You have plans for your future. Plans for your children and grandchildren. Enjoy the fruits of you labor, you’ve worked hard for it. Call for a free consultation.

Our success is shared with client success. To learn more about the benefits of a Gold IRA and why opening a Gold IRA account with Red Rock Secured may be right for you, view this informative video here Why Open a Gold IRA Account with Red Rock Secured?


Contact info

You should know

2.7

Poor

TrustScore 2.5 out of 5

162 reviews

5-star
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Rated 5 out of 5 stars

Red Rock and Precious Metals

Good people with knowledge of the metals topics.
Eager to help with your concerns.

19 February 2021
Unprompted review
Red Rock Secured logo

Reply from Red Rock Secured

Hi Don,

Thank you for the positive review. We are happy we were able to answer your questions and concerns.

Red Rock Secured

Rated 5 out of 5 stars

Excellent from the beginning

Hesitant at first, I just ordered two gold coins to test the waters being that I live on the east coast and Red Rock is in CA. However, they have been nothing short of excellent from the beginning with communication via the telephone or email. I have received my first coins as promised, have ordered more, and have just now started the process to transfer a portion of my traditional IRA to a gold IRA. I recommend Red Rock to assist you with pursuing ownership of precious metals.

8 February 2021
Unprompted review
Red Rock Secured logo

Reply from Red Rock Secured

Hi Guilford,

Thank you for the positive review. We are happy to hear everything went so smoothly with your first order and you decided to do more with us. We look forward to working with you more.

Sincerely,

The Red Rock Secured Team

Rated 5 out of 5 stars

Straight forward and cooperative

Buying things over the Internet seems to always have that moment of jitters. When you think "Is this the scam? Is this the one that's too good to be true?" We all have that moment even if we won't admit it. Especially after you hit that "send, buy now, and check out" button. With the people over at Red Rock, they help alleviate that fear. I received amazing service through-out the whole process. Mark and Lyle, thanks for all your help. They checked up on me and my orders and my package arrived a day early!! You might find better prices sometime, but you will not find better service. Everything I was told is what they did. No hype. Good straight forward answers. And personal calls at every step. Will do business with you again in the future.

3 February 2021
Unprompted review
Red Rock Secured logo

Reply from Red Rock Secured

Thank You so much for going out of your way and leaving us such a warm hearted review!
We appreciate your business and look forward to being here for!

Rated 4 out of 5 stars

Very candid with me

I am a fairly new investor. I had made purchases in the past with another gold investment company. Needless to say, my Red Rock account executive was very candid with me (Mark is his name), so much so, it felt like we could be friends...he matched the minting and beat the competitor by over 15%--that's a lot. It did not feel like a sales pitch but more like a friend giving advice. Of course, I did my own research and found that what he said was true--one lie or inkling of hard sales tactics and I bolt. Everything went smooth as silk and I would not hesitate to invest again with this company.

2 February 2021
Unprompted review
Red Rock Secured logo

Reply from Red Rock Secured

Hi Fred,

Thank you for the positive review. We are happy everything went so smoothly.

Best Regards,

Red Rock Secured

Rated 5 out of 5 stars

Took my time

I've been talking with this company for 4 months now because I've had so many questions and gold seems to be a hot topic. I've been nervous about having everything in the stock market but also nervous about going with the right place because you can't be too careful. After talking with 5 or 6 other companies I came back to them because I feel they're the most trustworthy and have been patient. They send out emails a couple times a week but not everyday. Good job. Annie.

30 January 2021
Unprompted review
Red Rock Secured logo

Reply from Red Rock Secured

Hi Annabel,

Thank you for the positive review. We are happy we were able to answer all your questions.

Sincerely,

Red Rock Secured

Rated 5 out of 5 stars

Red Rocks

I was looking for an alternative investment from the stock market and Red Rock provided the knowledge and guidance I was looking for . No pressure sales and I always felt that I was in control of my money and puchases

29 January 2021
Unprompted review
Red Rock Secured logo

Reply from Red Rock Secured

Hi Francis,

Thank you for the positive review and choosing to work with Red Rock Secured. We are happy we were able to help.

Best Regards,

The Red Rock Secured Team

Rated 5 out of 5 stars

Best services I've experienced

Hands down one of the best services I've experienced. I've dealt with hassling precious metal IRA companies and the prices are always so high and every time I call, I can never get through to any of the account reps. With Red Rock, I felt like I was a priority and not another sale. They are taking care of my account/investment and I would highly recommend looking into them. You won't be disappointed.

13 January 2021
Unprompted review
Rated 5 out of 5 stars

Attentive, informative, and handled all the paperwork

Once again, Red Rock has provided superior service! Because of my very good experience converting a 401(k) account to a precious metals IRA, I decided to convert a second retirement account as well. Red Rock representatives were attentive, informative, and handled all the paperwork so that it was easy to move forward quickly. Thank you, Red Rock!

3 December 2020
Unprompted review
Red Rock Secured logo

Reply from Red Rock Secured

Hi Harlan,

Thank you for the positive review. We really appreciate such high praise as "superior service" when describing Red Rock Secured.

Sincerely

The Red Rock Secured Team

Rated 4 out of 5 stars

Great service and Retirement Plans

Just read the reviews, they're all pretty much true. I mean personally, my experience was fantastic. Edward was the name of my account representative and, like I said, nothing short of excellent. My money is very important to me, as I'm sure it is to most of you, so when I called them I was very, very, very picky and I guess you can say obnoxious with all the questions I was asking. You have to be! It's your hard-earned savings you're dealing with. My advice to anyone reading: call them, give them a run for their money, but I will assure you, they are great. Very respectable and they know what they are dealing with meaning they know people's retirement plans are not something to mess around with. Edward even gave me a couple of calls after the process to see how I was feeling about my investment. Great service overall

3 December 2020
Unprompted review
Rated 4 out of 5 stars

Understand my need and requirement

Working with Red Rock in the set-up of my precious metals IRA was very professional. They asked questions to make sure they understood my needs; rather than just pushing what they feel needs to be sold, like other places I've dealt with. Thank you Red Rock!

10 November 2020
Unprompted review
Rated 5 out of 5 stars

Glad to found Red Rock.

So I knew I wanted to move my 401k and finally figured out what to move into but I couldn't figure out the how. I am so glad I found Red Rock. They helped me every step of the way and although some portions became harder it turned out it was my fault. Once I cleared that up it flew right by. Larry helped me get started and Jeff brought it home for me. They are amazing to work with and I highly recommend them.

6 November 2020
Unprompted review
Red Rock Secured logo

Reply from Red Rock Secured

Thank You for taking your time to leave us this feedback. We truly appreciate it!

Rated 5 out of 5 stars

Sean and the folks at Red Rick are top…

Sean and the folks at Red Rick are top notch in every facet possible. Trustworthy, patient, dependable and educated in their field to the highest degree. When making a purchase that can be nerve-racking for many, Sean and his team will ease any concern w clear, concise language and no-pressure style salesmanship. Couldn’t recommend them more!

21 October 2020
Unprompted review
Red Rock Secured logo

Reply from Red Rock Secured

Thank You Branton! What an amazing review! We are grateful that you shared your experience.
We're here when you want to stack some more silver!

Sean Kelly

Rated 5 out of 5 stars

Whole process was surprisingly easy

I was interested in investing in the precious metals market but wasn't sure where to start. I was able to spend some time on the phone with Barry Legion from Red Rock. Barry’s knowledge of the precious metals market was quite impressive. After looking over the information packet he sent me, I decided to take action. Barry helped me fill out the paperwork and before long I was on my way into the precious metals market. The whole process was surprisingly easy and being able to deal with someone that could answer all my questions was quite reassuring. I will be looking forward to purchasing more gold and silver from Red Rock in the future.

19 October 2020
Unprompted review
Rated 5 out of 5 stars

Completely content with my experience with them!

I just started looking into investing in precious metals. Since, I didn't know much about it, I was kind of nervous about rolling over my 401k plan to a gold IRA. However, once I called Red Rock, I was connected with Jeff, my sales rep. He walked me through the process and little by little I understood more about the numbers behind it and it all made sense to me. Jeff gave me almost daily updates on how everything was going with my account which made me feel even more secure about it because I wasn't just another sale and then once they're done with you, they throw you away which I believe is what most companies do. I would definitely consider calling them and asking them about their services if you're interested. I was completely content with my experience with them! Thanks, Red Rock and Jeff!

1 October 2020
Unprompted review
Rated 5 out of 5 stars

Very knowledgable

Very knowledgable, professional kind, and truly
helpful. They are passionate in helping other to
secure themselves for the future. I loved working
with Mark Hamilton. He is a Jewel!!!!
Katheryn OShaunessy

25 September 2020
Unprompted review
Red Rock Secured logo

Reply from Red Rock Secured

Katheryn,
Thank you so much for the very kind review. Mr. Hamilton & Dr. Spencer brought to my attention the shipping issue with UPS. Thank you for your understanding and patience. We are all trying to navigate around these new Covid related delays and issues. We are sending you a 5 OZ Silver America The Beautiful coin as a token of our appreciation. Best Regards, Sean Kelly C.E.O.

Rated 5 out of 5 stars

Great Advice from Friend...Good to chose Red Rock

My neighbor referred Red Rock to me. He has bought gold and silver from them for over 6 years. I contacted other companies in doing my own research, just to make sure. I found he was right, and chose to go with Red Rock. I like how easy it is to work with them, and that it’s so easy to get in touch with them when I have questions about my silver.

11 June 2020
Unprompted review
Rated 5 out of 5 stars

wealth of knowledge, great service.

I’ve made a few investments with Red Rock, using cash and retirement accounts. They are very helpful, and do not hesitate to go the extra mile. They’re also just great to speak with about the precious metals market. A wealth of knowledge, great customer service.

17 May 2020
Unprompted review
Rated 5 out of 5 stars

I was pleased with my experience when I…

I was pleased with my experience when I called Red Rock Secured, as a first time investor in silver. Although I am a seasoned investor in the stock market, and I was impressed with the attention and patience they provided, as I asked many questions. Tim and Jeff offered a tailored experience with guiding my investment possibilities and addressing financial goals with clarity and professionalism. I feel comfortable and increasingly educated, as a new client with RRS. I look forward to calling Tim and Jeff back to learn more about diversifying and expanding my involvement with Red Rock Secured.

1 May 2020
Unprompted review
Red Rock Secured logo

Reply from Red Rock Secured

Thank You Heather for the kind review! We are thrilled that Tim and Jeff gave you great service worth writing about. We are grateful to have you as a customer and we look forward to assisting you in the years to come!

Rated 5 out of 5 stars

Appreciate the promptness and professionalism.

In my opinion in any business you want referral based business. This is how I met Jeff. Referred by my mentor and brother that’s advising me on diversification and a rainy day fund. I was told I would be taken care of by Red Rock, and Wow Jeff and Sean has been nothing but professional and on point with making my first purchase of silver a pleasurable experience. Again in my opinion nothing better then precious metals for security and diversity with investments. Looking forward to my next purchase. I am writing this before I even opened my package that got delivered 15 min ago. Thank you Jeff and Sean. Thank you Red Rock Secured

7 November 2019
Unprompted review
Red Rock Secured logo

Reply from Red Rock Secured

Matt, thanks for the great review! We're glad to hear our longtime client Mr. Penman is referring us business! We want to thank you for the opportunity to help and we'll be sure to send Mr. Penman a Thank You as well as a silver coin in appreciation!

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