RedRoute Travel  Reviews 

78
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had a great experience from start to finish. Gail was on hand for any help and assistance needed when we was on holiday. Very professional and would definitely use again 🙂

Rated 5 out of 5 stars

Gail has been booking our holidays for a few years now and I can’t recommend her enough 👌 From short haul to long, beach or skiing she’s done them all for us and really knows her stuff. She take... See more

Rated 5 out of 5 stars

Gail is so knowledgeable and helpful … she again found us a great deal ok a holiday and took the extra care and attention to make sure we had a wonderful time ! highly recommend to family and fr... See more

Rated 5 out of 5 stars

Gail was so friendly , efficient and made everything as smooth and stress free as possible. We have just booked to go to the Maldives for our honeymoon, Gail matched a price I found and included bene... See more

Company replied

Company details

  1. Travel agent

Written by the company

RedRoute Travel - Doing It With Passion Hello, I’m Gail your Personal travel consultant with Redroute Travel With every holiday that you book with me you will get our VIP service. I will make planning your next holiday stress free & easy. https://bit.ly/3cDrqbE Fully ATOL & ABTA Protected


Contact info

4.8

Excellent

TrustScore 5 out of 5

78 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(78)

12 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A huge thank you to Gail Glanville at…


A huge thank you to Gail Glanville at Red Route Travel — she absolutely nailed this trip.
My getaway to Fira, Santorini was incredible from start to finish. Gail organised everything perfectly, and Hotel El Greco was a fantastic choice: multiple pools, a calm and relaxed vibe, mainly adults, great food, and only a short walk into Fira town. Exactly the kind of place that makes a holiday feel effortless.

I explored Perissa Beach using the local bus — under €3 each way — super easy and totally worth it. The beach is stunning, spacious, and a brilliant change of scenery.

I also tried loads of local food and drink during the trip. Everything was amazing value, all fresh ingredients, and so many different options to choose from. Whether you want traditional Greek dishes, quick bites, or something more modern, Santorini has it all.

And of course, PK Cocktail Bar for the famous sunset over the caldera was unforgettable — one of those moments you carry with you long after you’re home.

There’s also plenty to do: beaches, bars, walks, viewpoints, local shops, and loads of activities if you want to mix things up.

If you’re thinking about booking Santorini or any holiday, I can’t recommend Gail at Red Route Travel enough. She makes everything smooth, personal, and genuinely enjoyable. I’ll definitely be booking with her again.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Stress free holiday

We recently booked a 2-week holiday to Jamaica through Gail at Red Route Travel, and I honestly can’t recommend her enough. We have previously booked with her and so happy with the service she provides.

From the very start, Gail took the time to understand exactly what we wanted and worked within our budget to find us a fantastic holiday. The whole process felt really personal, not just like a standard booking.

What really stood out was the level of care and support throughout. Gail checked in with us during the trip to make sure everything was going well, helped us prepare in advance by guiding us through all the necessary travel forms, and even made sure everything ran smoothly at the airport before we flew.

It made the whole experience completely stress-free, which is exactly what you want when going away.

We’ll definitely be booking all our future holidays with Gail at Red Route Travel. She genuinely cares about her clients, goes the extra mile, and makes sure you get a great deal without compromising on quality.

If you’re looking for someone reliable, attentive, and passionate about what they do, Gail is the one to go to.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Mauritius

This is the 3rd holiday we have booked through Gail and again we had a wonderful experience, plain sailing all the way and knowing Gail is at the end of the phone if we experienced any problems is reassuring to us both, we would highly recommend Gail and RedRoute Travel and looking forward to booking more luxurious holidays with her.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

excellent service as usual !

Gail is so knowledgeable and helpful … she again found us a great deal ok a holiday and took the extra care and attention to make sure we had a wonderful time !

highly recommend to family and friends who have also booked with her and got the same excellent treatment 🥰

Of course we have booked another holiday already and most certainly will again !

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Another amazing holiday !!!

This is the second time with have booked with Gail, and I have to say she is fantastic!!!! From booking to returning home she was with us all the way .
We are now looking to book again .
I will not book with anyone else again .
Well done Gail , you are amazing , thank you !!
Wendy and Judith

1 December 2025
Unprompted review
Rated 5 out of 5 stars

Wouldn’t use anyone else 👌

Gail has been booking our holidays for a few years now and I can’t recommend her enough 👌
From short haul to long, beach or skiing she’s done them all for us and really knows her stuff.
She takes all the stress out of trawling through endless sites looking for the perfect holiday, we just tell her where and when we want to go and she does the rest.
She’s always available for questions and advice and just puts our minds at ease knowing she’s there to help whenever we need her, evenings and weekends included.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Sit back & let Gail at Red Route organise your trip

From the initial booking some 9 months ago right through until the day we got home (& even since we returned) Gail at NJT has been on top of everything, any itinerary changes or questions on excursions have been immediately dealt with & made the whole holiday so much more relaxing. Vietnam isn't probably top of most holiday destinations but it is one to visit. Breathtaking scenery, friendly locals & more history than just the recent war to keep you captivated. Hanoi & Ho Chi Min city are exhilarating & the traffic takes dome getting used to whereas Ninh Bin province is quiet & relaxing. Halong Bay is unbelievable & an absolute must on an overnight cruise. Put Vietnam on your bucket list & Gail at Red Route travel will do all the leg work so you just enjoy!

14 December 2025
Unprompted review
Rated 5 out of 5 stars

Gail. A travel agent who cares and is passionate with what she does.

Many thanks Gail for all your help in sorting our holiday. Especially in sorting out the visas!! This is the first time we have used yourselves and also travelled with Newmarket holidays. You listened to our requests and offered holidays to meet them. The whole booking of the holiday done by yourself made it so much easier and took a lot of the stress out of it. Never before have i had a travel agent who has messaged and kept in contact before during and after the holiday to see that all went well. I would highly recommend your services and will definitely be booking with you again. Many thanks.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

Sandals Royal Plantation

Sandals Royal Plantation
We’ve just returned from what was meant to be a relaxing getaway at the beautiful Sandals Royal Plantation. The property was stunning and the beach was truly breathtaking. But our trip took an unexpected turn when Hurricane Melissa arrived, bringing with it some of the most stressful and frightening moments we’ve ever experienced.
Through it all, we were incredibly fortunate to have Gail by our side. She was there for us day and night, always just a phone call or message away. Her calm reassurance, constant support, and genuine care carried us through the worst of the storm. And once it passed, she continued to guide us through all the chaos — the visas, the paperwork, the flight changes — everything we needed to get home safely.
Gail, we truly don’t know how we would have managed without you. From the bottom of our hearts, thank you.
You were our anchor during the storm, and we are forever grateful. xx

28 October 2025
Unprompted review
Rated 5 out of 5 stars

Gail is amazing

Gail is amazing! I couldn’t have asked for anyone better. She’s always on hand. Any questions you need, she’s there straight away to answer all the questions, whatever time of the day. She goes above & beyond for you, honestly. I’m so glad I’ve gone with her for our holiday/ honeymoon/ wedding. She came out with the best suggestions & we’re so happy on where we are going. Gail is the person you need to get in contact with - she puts your mind at ease with all the planning, paperwork that needs doing - smooth sailing! All I can say is, thank you so much, truly!

12 October 2025
Unprompted review
Rated 5 out of 5 stars

We booked a lovely 10 day adventure in…

We booked a lovely 10 day adventure in Turkey with Gail. We had the best time and gail was very helpful throughout the whole journey from right before we left up until we arrived safely back at home. We would definitely recommend Gail especially if it is your first time travelling alone as it was ours and having gail there to message when we needed her put our minds at ease meaning we was able to have the best holiday and make the best memories ✈️☀️

10 June 2025
Unprompted review
RedRoute Travel  logo

Reply from RedRoute Travel

Thank you for you kind words x

Rated 5 out of 5 stars

Eye for detail

Having returned from a great holiday in Cyprus it’s now time to reflect and comment on the professionalism and great eye for detail Gail has for putting together a tailor made experience which was second to none. Gail left nothing to chance and guided us through the process making it painless. I would certainly do it again. Thank you for all of your great help.

20 May 2025
Unprompted review
RedRoute Travel  logo

Reply from RedRoute Travel

thank you for your kind words x

Rated 5 out of 5 stars

Amazing experience in Dubai

A last-minute trip to Dubai was quickly arranged by Gail Glanville. Everything went flowless – chauffeur, business class flights and check in to a hotel of our choice with a marina view. Gail maintained contact with us making sure everything is perfect. Where shall we go next?

7 February 2025
Unprompted review
RedRoute Travel  logo

Reply from RedRoute Travel

Thank you for your kind words , I love my job x

Rated 5 out of 5 stars

Excellent Costa Rica land and Star Clipper tour

We booked a two-week adventure to Costa Rica with Gail and had the best time, and the best personal service! We had a week's land tour plus a unique week on the sailing ship Star Clipper. Gail sorted our direct flights from Spain. All connections and guide contact were perfect. She contacted us to see how we were doing, and surprised us on the ship with an anniversary cake!
Gail is a great listener, experienced in travel......you need to call her for your next holiday!

18 January 2025
Unprompted review
RedRoute Travel  logo

Reply from RedRoute Travel

Wow , What a trip !! thank you for your kind words this is why I love my job x

Rated 5 out of 5 stars

Multi-itinerary Expert

I have booked my holiday with Gail at RedRoute Travel on several occasions. Gail takes the time to make sure she understands my requirements fully before coming back with any suggestions or itineraries she thinks are suitable. Once booked, Gail is in regular contact, advising of any airline changes, reminders for visas and online check-ins and to offer assistance in any other travel capacity should I need her. The service provided by RedRoute Travel is always professional, attentive and competitively priced. Booking with Gail gives me a peace of mind that someone is always on hand should I experience an issue with my trip whilst I’m away. I do recommend RedRoute Travel, especially for multi-centre/multi-itinerary trips.

3 November 2024
Unprompted review
RedRoute Travel  logo

Reply from RedRoute Travel

Hello Paula, thank you for sharing you kind words this means a lot , where to next ?

Rated 5 out of 5 stars

Dubai 😎

Dubai 😎
Another fabulous trip arranged for us by Gail at Redroute Travel.
Nothing is too much trouble for Gail, she answers every question even whilst away and no matter the time.
My only problem now is deciding where to go to next 🤣 but wherever it is I will be getting Gail to sort it for me.

16 October 2024
Unprompted review
RedRoute Travel  logo

Reply from RedRoute Travel

Hello, thank you for your kind words this means a lot , where to next ?

Rated 5 out of 5 stars

Wow, best experience ever

Wow, what can I say I will never book with anyone else again !! Gail Glanville at RedRoute Travel has been amazing .. from the beginning to the end she has been amazing. She even contacted us while being away. Organising Birthdayy bubbles 🍾

17 August 2024
Unprompted review
RedRoute Travel  logo

Reply from RedRoute Travel

Thank you for your kind words, this means a lot where to next ?

Rated 5 out of 5 stars

Sandals Barbados

Big thank you to Gail Granville from Redroute travel for taking care of everything in relation to our Holliday in Sandals Barbados. She went over and above her duties to make everything went perfect.a big thank you from Tam and Annie.

24 August 2024
Unprompted review
RedRoute Travel  logo

Reply from RedRoute Travel

Thank you for your kind words , this is why I love my job ... I bet you cant wait for Sandals Antigua you will have the best time xx

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look