The gentlemen who we dealt with at the desk, was wonderful. He was clear, concise and efficient, but also very friendly, with a lovely smile. The process was great too. But, the car we were upgrade... See more
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Redspot Car Rentals is Australia's fastest growing car rental company. They offer a variety of young rental vehicles to hire at airport and downtown locations across the country at fantastic prices and exceptional service.
Contact info
7 Coleman Street, NSW, Mascot, Australia
- 1300668810
- feedback@redspot.com.au
- redspot.com.au
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The to young guys were fantastic and…
The to young guys were fantastic and made the experience very simple
made it easy to find correct car
found the right vehicle for our trip.
found the right vehicle for our trip.
wonderful support during the trip.
Excellent customer service and very…
Excellent customer service and very accommodating. Professional staffs that prioritizing customer.
Poor and pushy service
Was told I can only hire the care if I take complete cover for the car.
The customer experience with rental was…
The customer experience with rental was quick. Straight to the point.
The drop off was really quick also. Whole experience was great 5/5
Service was great once they opened
Service was great once they opened. I had an 8am pick up but was not told that was when they opened. A half hour wait due to the queuing. Would use again, but keep this fact in mind.
Very accommodating about late return - same day.
We phoned rather than booking on line
We phoned rather than booking on line. The lady was very helpful and found us the right car at the right price.
Great service & cost/benefit for a spontaneous rental at the airport
We rented directly at the airport and got great customer service and a very fair price for a spontaneous 3-week car rental. We got a hybrid car that was performing perfectly during our stay and was perfect for our needs during the trip. Thanks to the guys at Perth airport!
Terribly unhelpful company
Terribly unhelpful company. I have sent multiple requests to their claims department for information needed as part of an insurance claim. I have had one response, in nearly two months of chasing, with only half of the requested information provided. I have been continually ignored since, despite attempts to escalate including to their customer service team. Having used other car rental companies in the area, I highly recommend avoiding this one and choosing one of those other companies!
good..that were unlimited km travel…
good..that were unlimited km travel that the plus...but the excess are too high. ofcourse no one expected anything to happen during vacation.if you can consider it.....hope to see you again but in different state.
A great car
A great car. Easy and convenient to drive.
A good lady at the reception who helped us.
Only problem was there was no sign where "Retspot" was. But we finaly found it.
Easy stress free service, great experience
Our flights were cancelled from Prosperine to Sydney due to flooded roads and cyclone warning. Redspot was incredibly helpful in finding us the best deal as we were wanting to extend the rental and return the car in Brisbane. Redspot was able to waive all fees for returning in a different location and during a stressful time ensure we bought the most appropriate insurance which proved crucial as on the trip our windscreen was chipped by a rock. The return was so easy, with minimal paperwork and no excess payment required. It honestly made an otherwise disastrous trip so much better. Highly recommend the rental and also purchasing the accompanying insurance.
Great service.
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