Redwood-Financial Reviews 

130
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, reviewers overwhelmingly had a great experience with this company. Clients consistently highlight the exceptional quality of service and the remarkable dedication shown by everyone involved. Customers frequently praise the professional staff for their outstanding communication, ongoing attention, and helpful guidance provided throughout the entire journey. Some reviewers were happy with the prompt responses and the exceptionally clear explanations provided regarding complex financial and mortgage matters. People also noted that the team always made them feel fully supported, highly confident, and completely at ease during every single step. Consumers emphasized that expert advice successfully removed all stress and made navigating financial processes remarkably simple and straightforward.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing them as consummate professionals throughout the... See more

Service

Clients share positive opinions on service, highlighting a patient, professional, and empathetic approach... See more

Customer service

Consumers find customer service to be exceptionally supportive, helpful, and stress-free throughout the... See more

Response time

Customers report great satisfaction with response times and communication. Reviewers highlight that staff are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Huge thanks to Dan, Louise, and Jayan at Redwood Financial. They made our re-mortgage process completely stress-free. They were always on hand by phone or email, answering every question promptly and... See more

Company replied

Rated 5 out of 5 stars

Dan and Harvinder have been just astounding, they are a different level of mortgage broker, always keeping us informed, so knowledgable and thier communication is outstanding. We were a slightly unusu... See more

Company replied

Rated 5 out of 5 stars

Dan and his team have been absolutely fantastic throughout our mortgage process. They helped us secure a great deal and made everything feel simple and stress-free. Their communication was clear, quic... See more

Company replied

Rated 5 out of 5 stars

From the first initial telephone conversation to the conclusion of our mortgage issues, we were treated with the utmost respect and provided with high standard service. We are extremely grateful to... See more

Company replied


Company details

  1. Financial advisor
  2. Mortgage broker

Written by the company

First and foremost, we are a company that always keeps the best interests of our clients at its heart. We do that by providing a quality ongoing advice and recommendation service to new, and our loyal existing longstanding clients. We are proud to offer our customers the best quality advice in the following areas - Mortgages including Buy to Let and Equity Release Life Insurance, Critical Illness and Income Protection Investments Pensions Inheritance Tax Planning Approver Quilter Financial Services Ltd April 2026.


Contact info

4.9

Excellent

TrustScore 5 out of 5

130 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(130)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Top advice from a brilliant team

Nick and his team have been excellent. For over 6 years, they have helped us with remortgages, life insurance, pensions and investments. We always get top advice and a highly professional service. I wouldn’t hesitate to highly recommend.

22 March 2023
Unprompted review
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Reply from Redwood-Financial

We really appreciate you taking the time to leave us a review. Thank you

Rated 5 out of 5 stars

financial service

Excellent service, friendly staff, discreet and handle everything with the upmost confidentiality. Highly recommend this company

5 August 2022
Unprompted review
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Reply from Redwood-Financial

Thank you Marjorie!

Rated 5 out of 5 stars

Jon Brydon 5 Star!

Jon Brydon has helped us the last couple of years move house and re-mortgage. We are really grateful to him for his hard work, honesty and advice. Excellent customer service, totally take the stress off things for us! Thank you Jon

6 March 2023
Unprompted review
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Reply from Redwood-Financial

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

excellent mortgage advice and support

Patrick has helped me with my last two mortgages. He provides excellent advice and support. He really takes all the hassle and complexity away and keeps the process on track.

I've recommended him to friends and family who all have had the same positive experience.

3 March 2023
Unprompted review
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Reply from Redwood-Financial

Thank you very much for leaving a review.

Rated 5 out of 5 stars

Seb brought clarity with a clear plan

After talking to many local advisors, they only seemed to offer smoke and mirrors followed by "sign here". Seb cut through all the jargon and made me climb down from the fence. He provided a clear path of what to do and Kaleigh was excellent in keeping me informed on what was going on.

2 January 2023
Unprompted review
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Reply from Redwood-Financial

Thank you for leaving us a review.

Rated 5 out of 5 stars

We have used Nick over 10 years

We have used Nick over 10 years. He is great and he has just done another remortgage for us. We are very happy with the outcome. Highly recommended.

22 February 2023
Unprompted review
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Reply from Redwood-Financial

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Jon Brydon fabulous financial advisor at Redwood Financial

I have been dealing with Jon and he is a superb financial adviser. He is so kind and so clever at this and we always look forward to seeing him. We could never have got where we are today without him and lots of my friends use him too and I am always telling people about him and to use Redwood Financial. Thank you so much Jon

22 February 2023
Unprompted review
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Reply from Redwood-Financial

Thank you!

Rated 5 out of 5 stars

Excellent service

Excellent service. Found us the best mortgage deals over many years of dealing with us. Honest, reliable and efficient. A pleasure to do business with.

20 February 2023
Unprompted review
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Reply from Redwood-Financial

Thank you very much.

Rated 5 out of 5 stars

This company has changed my opinion of financial advisors

I’m one of those people that has always been skeptical about seeing a financial advisor as wasn't given good advice years ago re mortgage etc.
We decided to give it another go, and I’m so glad we did!
I can’t believe how much we saved as a result of the advice we were given by Nick Tasquir.
He has been advising us financially for around 4/5 years now and is always showing us how to make our money work the best way for our benefit.
So grateful for the knowledge, advice and professional approach which instilled confidence in us.
If u have any doubts about wasting your money … best money we ever spent (almost) 🤪

14 February 2023
Unprompted review
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Reply from Redwood-Financial

Thank you for your kind words!

Rated 5 out of 5 stars

Pension review & ISA investment

Jon Brydon has been very helpful in advising us on pensions, ISA’s & investments for the future. He is professional and knowledgeable and took the time to understand our needs and how best to plan for that.

6 December 2022
Unprompted review
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Reply from Redwood-Financial

Thank you for taking the time to leave us a review.

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service. They went above and beyond to find us the right mortgage. Would 100% recommend to anyone in need of financial advice.

20 January 2023
Unprompted review
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Reply from Redwood-Financial

Much appreciated.

Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service. We went to Redwood Financial Services for advice with our mortgage as our fixed rate came to an end. We were given solid advice and help. The company is always quick to communicate, organised and treat their clients well. I would strongly recommend using Redwood.

4 February 2023
Unprompted review
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Reply from Redwood-Financial

Thank you

Rated 5 out of 5 stars

Truly professional and sound financial advice

I contacted Redwood Financial Services in 2021 to discuss my pension, as at the time I had funds in several schemes due to my long employment history. Jon & Nick were able to provide honest, sound and professional advice on how best to consolidate these funds, making them easier to manage but more importantly giving them a better overall financial return and performance.
Jon explained in layman’s terms each step of the transition and consolidation process, and since the implementation he has provided regular top-line and detailed fund performance data, plus a face to face annual review.
I would certainly recommend Redwood Financial Services, and my thanks again to Jon & Nick and their ‘behind the scenes’ team.

12 February 2023
Unprompted review
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Reply from Redwood-Financial

Thank you for taking the time to review our business.

Rated 5 out of 5 stars

Simply the best

I was lucky enough to come across Redwood nearly 3 years ago and have been impressed with their professional and friendly approach. Jon has been fantastic at explaining things in lay terms and helping me understand financial matters fully, in order to make more informed decisions for myself. He is prompt with his communications and thorough in his explanations. I completely trust him (and the company) and wouldn’t go anywhere else. Thanks Jon as always!

15 February 2023
Unprompted review
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Reply from Redwood-Financial

We really appreciate your feedback, thank you.

Rated 5 out of 5 stars

Jon’s advice resulted in increased performance

Following Jon’s advice we transferred part of our investments and have seen exceptional performance since, outperforming our other investments. We are now transferring the remaining investments. Great advice Jon, and wonderful unpressured service!

15 February 2023
Unprompted review
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Reply from Redwood-Financial

Many thanks for taking the time to leave Jon a review.

Rated 5 out of 5 stars

I have used Redwood Financial for many…

I have used Redwood Financial for many years for all my financial needs.
All staff are polite, friendly & helpful with whatever is being addressed or needed.
All the advisors are competent & have good knowledge of all their products. This also reflects in the appropriate needs of the customer which is reviewed accordingly. Thank you Redwood I would not consider approaching any other financial advisors

14 February 2023
Unprompted review
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Reply from Redwood-Financial

Thank you, for your comments.

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