Reedsy Reviews 

2,002
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 422 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the well-organized website, noting that it provides fantastic templates, comprehensive writing resources, and powerful tools that make the entire publishing journey much smoother. People also appreciate the comprehensive marketplace where they can easily browse, connect, and collaborate with highly vetted professional editors and cover artists. However, some customers mentioned occasional drawbacks, including unexpected billing issues, frustrating file upload failures, or complicated dispute resolutions with service providers. A few other people also felt that the strict onboarding requirements and rigid policies made the platform somewhat frustrating for experienced professionals.

What people talk about most

User experience

Customers had positive experiences with user experience, highlighting how easy it is to navigate the site,... See more

Service

Users describe positive interactions with service, expressing great satisfaction with the platform and the... See more

Product

People report positive experiences with product, highlighting the brilliant writing platform, easy... See more

Website

Clients share satisfaction with the website, frequently highlighting that the platform is easy to navigate,... See more

Staff

Reviewers mention positive feedback about staff, highlighting that emails are quick and workers are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As a first time writer I have found Reedsy invaluable. The articles on offer helped me understand what service or support I needed most at the start of my writing journey. Having contacted a professio... See more

Rated 5 out of 5 stars

Reedsy's contractors are excellent, true professionals who go above and beyond to help you. There are so many dodgy contractors out there and you can waste your money on poor quality work and unwillin... See more

Rated 5 out of 5 stars

Reedsy offers services for every stage of the writing/publishing process. As a new author I have found the templates, resources and opportunity to hire professionals very helpful. The website is well... See more

Rated 5 out of 5 stars

Wonderful website that makes life easy for budding authors. Excellent book writing and formatting software built in. Your book can be downloaded at any time as a PDF. Fantastic access to pr... See more


Company details

  1. Book Publisher

Written by the company

Reedsy connects authors with vetted freelance editors, designers and marketers to create high-quality books. Over 1,000,000 authors are part of the Reedsy community.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 76% of negative reviews

Typically replies within 1 month

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4.7

All reviews

(2,002)

409 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My best discovery

I love this writing website, it's literally amazing how a free app can be that good. I have nothing bad to say about it.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Recommend times ten

I am writing a dark fantasy saga, so I needed editing of my query letter and actual book. Reedsy has so many editors providing their services, which really helped in finding not only the right editor, but also for the right price.

The website interface isn't the most intuitive in ways of finding your actual interaction with your editor, but that doesn't detract from my overall positive experience.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

PJ Hoover did an outstanding job…

PJ Hoover did an outstanding job editing my book. Her feedback was thoughtful, detailed, and incredibly helpful throughout the entire process. She not only improved the clarity and flow of the manuscript, but also helped strengthen the overall structure and storytelling. Communication was professional and timely, and it was clear she genuinely cared about making the book the best it could be. I highly recommend PJ Hoover to anyone looking for a skilled and supportive editor on Reedsy.

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Safe, trustworthy, and empowering.

I was a first time author and my editor made the experience an extremely pleasant experience. Where I felt unsure my editor explained things thoroughly while maintaining my voice and thoughts. She was patient, made me feel seen, safe, and empowered me to make my decisions. I had a great experience and will be back for my next project.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Reedsy The Best And Easiest Book Editor Out There.

Reedsy is brilliant,easy to use even for someone thick like me,chat window to help all the time although you never use it because its so easy!
Loads of sidebar options and just a joy to use.
Just one little gripe,wish reedsy would have a wraparound book cover creator,but i guess for everything reedsy offers you can't be greedy.
Love it and thank you.
Regards
Karl

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Reedsy delivers

Reedsy connected me with a perfect editor for my novel—someone who delivered exactly what she promised. Reedsy has so much depth that my only criticism is that I am only scratching the surface of shat it offers. Luckily, theres online, instant help-chat to get me the answers immediately

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Reedsy is wonderful.

Great site for authors/writers. I used Reedsy Studio to write my book and also sourced an editor through their Marketplace which connects authors and skilled professionals. The backend systems work really well and their customer service team is very supportive if you have any question at all about how things work.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

First Time with Reedsy.com

First, I asked support how the website worked, and everything was explained to me. They immediately understood my needs. Then I found several suggestions and opinions on my manuscript from various sources (professionals), and this allowed me to decide which was the best solution among the various available options. Consequently, choosing an editor was easy, comparing skills, experience, and quotes. The working method and the continuous exchange of checked and/or verified files is truly a winning approach. The data exchange platform is functional and intuitive. Reedy was a truly wonderful discovery.
I think you should expand your online presence, because I found you by chance and didn't know this opportunity existed. If I hadn't asked an AI, I would never have known, yet I've been writing and translating into English for years. Perhaps you should offer a translation service. I use my skills and other systems; other authors might have better opportunities. In any case, I believe Reedsy was designed to help English-language writers (from different English languages, let me be clear), and not for translation needs. I’m really satisfy and happy with you ! Good job 👍

5 May 2026
Unprompted review
Rated 5 out of 5 stars

Goldmine for First Time Authors

As a first‑time author navigating the self‑publishing journey, Reedsy has been a true lifesaver. The platform is incredibly user‑friendly and easy to navigate, even for someone doing everything DIY. The dashboard makes managing my project simple and intuitive, and I especially appreciated how easy it was to monitor collaborator edits — no confusion, just clear progress.

The best part? It’s free. For a beginner, that’s gold. While there may be some limitations, such as inserting additional pages beyond the basics, the overall experience more than makes up for it. Reedsy provides exactly what a first‑timer needs: a straightforward, supportive tool that helps turn a manuscript into a polished book without overwhelming you.

For anyone starting out in self‑publishing like me, I’d say Reedsy is a must‑try and important tool. It’s proof that the DIY path can be manageable, empowering, and even enjoyable.

4 May 2026
Unprompted review
Rated 5 out of 5 stars

A professional marketplace

Reedsy is very user friendly and offers a variety of services, advice, and learning opportunities for authors. The best part about it is how you can count on finding a professional freelancer because they are vetted. You can count on Reedsy and go in without fear of choosing a freelancer who cannot deliver what you are needing.

3 May 2026
Unprompted review
Rated 5 out of 5 stars

Reedsy is your one-stop site for all things books

Reedsy is your one-stop site for all things books. From learning how to write to finding the right way to publish your book, Reedsy offers information for every step of the process. And the professionals on the site will make any reader geek out (speaking from experience).

24 April 2026
Unprompted review
Rated 5 out of 5 stars

User Friendly

This experience was very user friendly. It was easy to use. The tutorial showed exactly how to use without confusion.

30 April 2026
Unprompted review
Rated 5 out of 5 stars

Ideal for someone writing their first book

I did some reasearch on sotware to use for my first book. I could have bought my own software, it wasn't a money issue, but did I really want a thousand features and to spend three months learning how to use my writing software when I can barely find time to write. No. Reedsy Studio for me is brilliant because it is so simple to use, and intuitive, and you can start writing your book straight away and open it up at the touch of a button on any device, it's all saved instantly online, no version control issues. For me that has been a major catalyst for my writing actually progressing, before it was such a nightmare finding my 'place' and the right version of everything. The 'boards' help me organise everything so easily and I can flit from a character sheet back to the manuscript and then to my structure plan at the touch of a button. Yes you need to pay for more advanced features, I don't mind doing that at all, the cost is reasonable and will probably urge me to keep working on my book regularly to justify the monthly cost. But I don't have to pull the trigger until I really believe that this time, I'll truly write my book and not just start it - I'm still at the early stages where I'm organising stuff and laying out out the structure, which is why this software is so useful. No real comitment until you know you're really far into the writing process, far enough to chuck some money at it.

28 April 2026
Unprompted review

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