We landed hours late in Lisbon after our flight from Cancun got delayed, and I didn't want to spend a lot of time writing (possibly several) letters to the airline myself. I wasn't quite sure which re... See more
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See what reviewers are saying
Four years later.. I got a refund of 190€ even that RefundMyTicket refused a settlement of 350€ from the airline ! Anyways, I regret that no information is shared on the final decision, but still ple... See more
Having my claim processed by RefundMyTicket was a smooth and painless experience. I appreciated being kept informed at every step of the process, and even more so the fact that I didn't need to do any... See more
This company takes your documents and doesnt follow up anything neither inform you nor reply you ever. In addition to that they receive your money but doesnt pay you anything. I had to hire and pay fo... See more
Company details
Information provided by various external sources
RefundMyTicket obtient votre indemnisation en cas de vol retardé, annulé ou surbooké.
Contact info
19, rue Honoré d'Estienne d'Orves, 93500, Pantin, France
- refundmyticket.net
4.2
Great
3K reviews
Replied to 45% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recommend the services
Preserving for 2 years to get my refund despite the airline company’s refusal to pay
11 July 2025
Loyal users of RefundMyTicket
Already several times we have filed a complaint after airline companies in the cases of delay/ cancelation and RefundMyTicket helped us claiming the compensation fee. The process is simple, efficient and trustworthy. Therefore, we could only give 5 stars and recommend it highly
27 May 2025
Long but successful
It was long but at the end I have received a nice compensation
Refund my ticket has managed the whole process
21 May 2025
Excellent work!
Very simple online submission of a claim, signing of contracts and amazingly fast and positive settlement of the claim with the airlines. Thank you!
30 April 2025
Worked perfectly fine and i regain more…
Worked perfectly fine and i regain more than 500 euros for my flight delay after years of pursuing the company
24 April 2025
Serious and tenacious work
Successful mediation despite the adversity from the airlines. The team did not count its efforts and activated all the legal levers to get the airlines to pay. It took some time (over a year) but was definitely worth it.
17 April 2025
Quick and efficient interaction
Quick and efficient interaction. Reimbursment within less than a month
16 April 2025
My trustful partener
You succeded to obtain from Wizz Air in 8 months the amount. The other case that I had with You and Wizz Air lasted more thank 2 years.
At the end is important that you keep going and obtain my right. I will go on with my flights
Is important that for me, Refund my ticket is my trustful partener,and I will always had in my side.
16 April 2025
Efficient but long procedure
Very long procedure, but clear steps and always an answer to my questions. Globally, a good and helpful experience!
2 April 2025
It was straightforward
It was straightforward, the automated updates and emails are very clear and the refund came as quick as expected. Thanks again for the great service.
24 March 2025
Great to get my money back!
24 March 2025
Very efficient service
Very efficient service. Wish I had know about you sooner. Found out by word of mouth. Thank you. Guy
12 March 2025
Justice Triumphed.
Patience pays off after five years plus. The lawyers' work is fast and accurate. At the end of the day, the fair justice won. Thank you.
3 March 2025
Excellent service, got my compensation hassle-free
I had a frustrating experience with the airlines I flew with, as the arrival time to my final destination was over three hours than originally scheduled, and they refused to accept my claim for compensation. After trying to solve it on my own with no success, I turned to RefundMyTicket and I'm so happy I did.
They handled everything smoothly, taking care of all the communication with the airline. Thanks to them, my claim was finally processed, and I received my compensation without any stress on my end.
The process was straightforward, and they kept me updated every step of the way. I highly recommend RefundMyTicket.
14 February 2025
it's ok!
simple, efficient but: very long process but I know it's not because ok refundmyticket
I recommend
14 February 2025
Thank you refundmyticket
Thank you refundmyticket, for the excellent support and service provided. You effectively transformed a complicated and discouraging procedure into a seamless experience, and I hope more people hear about your platform to claim their rights as needed.
23 January 2025
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