When I went through the door of PCP-Cardiff, I was at my absolute lowest point. I was falling apart like a cheap suit, and didn't know what to do. BUT! within 3 days, I started to com... See more
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My daughter has now been in rehab for seven weeks and, apart from a small setback during the first two weeks, she seems to be returning to the daughter we had not seen for a very long time. We... See more
A life-changing experience for this recovering addict. Empathetic, caring and honest support from every one of their wonderful staff. Great food and comradeship from your fellow guests. I've lear... See more
Accomodation - unfit for human use. Food - unfit for human consumption (disgusting lunches brought in from a ghastly greasy spoon). Staff - unfit for roles. Treatment - lacks any focus. Venue (Luton)... See more
Company details
- Addiction Rehabilitation Centre
- Alcoholism treatment programme
- Drug Addiction Treatment Centre
- Private hospital
- Psychotherapist
Written by the company
PCP is a residential treatment centre providing detox and rehabilitation for alcohol and drug addiction. Established in 2004, PCP offers both budget and luxury rehab options in Luton, Chelmsford and Cardiff. PCP can also provide long-term support and accommodation to those that need it.
Contact info
17-21 Hastings Street, LU1 5BE, Luton, United Kingdom
- 01582 730113
- info@pcpluton.com
- rehabtoday.com
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Does rehab really work?.....continued
Does rehab really work?.....continued
I also just want to clarify as I know many will think all my previous points may be valid but in that case where does the money go. Like any health service in this country that isn't funded by NHS it is costly because it requires the service of highly trained professionals who have worked hard enough to justify a comfortable salary. Just like dentist fees not supported by the NHS, private health care or even vetinary fees. Any health service which is not funded by the NHS is costly. Aside from facility overheads there are a number of highly trained professionals "on the books". Perry clayman....nor Phillip by the way....may drive a Bentley but so do countless business owners. Is there a manual somewhere that says you can only drive a Bentley as a business owne of your business is in any industry but the rehab industry. Perry is himself on recovery and has built up a business which has helped countless people over the years. The man deserves to drive what ever he chooses just as you and I do.
And finally to mentio. I have no affiliation to PCP aside from the fact I am an ex client. Its likely PCP are reading this wondering who I am it was that long ago. I was the Northern girl with blonde hair. I did a 58 day detox and spent 50 days on the detox house!! Brutal! Back in Feb - May 2017.
I often reflect on my life and had little moment in my Luton memories tonight and thought I'd look up PCP to see if they're still about etc. Have a little nosey as you do. And when I read some of the complaints on here it truly triggered me. I felt affected emotionally because without this place there is bob hope and no hope I'd be still breathing today. While in there I hated every second of it, and I told them so. But I knew it was because this time, this place was working me hard. This rehab was actually working. They could see I had potential and boy oh boy did they put me through my paces. Kieron (dont think hes still there) asked me to rewrite step 2 three times during my detox but it was all for my good. People with no experience of treatment center will have complained about that. But there was no malice in it. They pushed me because they could see the potential if they did. And they was on the money! They want to see people recover. This place had passion in me. James the manager at times went beyond what was expected to help pull me through a brutal detox.
And I did it. We did it. I'm absolute testament that PCP does exactly what it's meant to do. If you have it within you to get clean and it's truly your time I could not possibly recommend this place enough.
Much love my guys

Reply from Perry Clayman Project - PCP
Do rehabs even work?
Do rehabs even work? Most will answer no to that question and in many cases they will be correct. And no was also my answer for 22 years of heavy addiction to opiates and crack cocaine. Until I admitted myself to PCP. In my 22 years of addiction I have been in 4 rehabs including PCP. Nothing fixed me. This review is delayed by 6 years. Many write reviews days, weeks or months after leaving treatment, complaining or complimenting the services and facilities. But when peope search out rehabs it's in desperation for yourself or a close one and the big question you want answering is....but will this place fix me/him/her? Well I am testimony that PCP fixed me! I am now 43 years old, 6 years into recovery and 3 years into a psychology degree specialising in addiction after 22 long years of a very debilitating addiction.
Many of the complaints I've read are about the facilities, lack of food, the medication supplied. My presumption is that the complaints made are from people who have little experience of treatment centres.
It's not a hotel! You're not booking a 1-3 month all inclusive here. Facilities are very basic but more than adequate. Housekeeping of the main buildings is upto the clients. Breakfast and evening meals are the responsibility of the clients. You don't get allocated a cleaner to mop up your mess and chef to cook your meals! You keep your own garden clean and tidy and your own belly nice and full, just as you would do at home. Lunch is provided by the centre and is supplied from a local sandwich shop....what else are you expecting to eat for lunch a 3 course meal? The live in properties are again extremely basic but they are on a monthly cycle of new tenants. Ask any landlord in the country regarding the upkeep and maintenance on a properly thats on a YEARLY cycle of tenants. And clients in a treatment centres tend to have dysfunctional living habits that need to be worked on. That wont happen with cleaners and cooks supplied. The properties are more than adequately furnished. Your not making a home out of the place, it is a stop gap to help you get on your feet. They are comfortable enough for the time that's needed to live in them and believe me I've had rehabs with a whole lot worse than PCP.
Medication is supplied on an assessment basis. The doctor is specialised in biological functions of addiction and is more than qualified enough to prescribe on telephone conversations given the nature of the issue which requires medicating, is one he has dealt with countless times on a daily basis for a number of years. Personal medical records are made fully accessible to said medical team also as they were aware about issues I had that I hadn't brought to their attention.
Disclaimers are required by all treatment centres in this country to be signed upon admittance to confirm you agree and accept no refund is permissable once the document has been signed. This isnt just PCP. The amount of clients that leave within a day or two or even a week would mean the treatment centre would likely fall into adminstration if refunds were issued to every early leaver. Im not aware of official statistics but i can assure it will likely be around 30% of admittance to rehabs actualky full complete the program.
Phones are removed out of your possession for a period of time to enable you to fully focus on settling into an environment that's is expected to be very difficult and uncomfortable. What benefit does a man "driving a bentley" gain from taking people's phones?
Each and every client upon entering PCP is over the age of 18. So should a client choose to leave treatment then it is not the responsibility of the centre to treat said client like a missing child. If you can a buy a bottle or a bag you're capable of making your own calls to ease the concerns of family members and that doesn't happen then that's the responsibility of said "adult" client.
The treatment program is primarily 12 step recovery based but also offers psychotherapy alongside that in group meetinsg and the option of 121 therapy with a psychotherapist is also available. 12 step can be referred to by many as being "cult" like but that shouldn't reflect on the facilities provided by PCP.
Evening walks to public AA CA and NA meetings are encouraged not to shake of responsibility but because an integral part of the 12 step recovery is to become an active member in the fellowship. The walks are very rarely over 20 mins and that also helps to promote fitness in the many clients whose health is deteriorating due to the in activity experienced in addiction. You're not booking into a 5 star with a chauffer!
I felt I wanted to write this review after so many years as it saddened me to read all the complaints. This place saved my life. My 4th and final rehab that worked me harder than any other. Thankyou PCP. Becci

Reply from Perry Clayman Project - PCP
Before I came to pcp cardiff I was at…
Before I came to pcp cardiff I was at the lowest point in my life. I spent 5 months there and I can honestly say it was the most incredible place. It completely turned my life around. The building is lovely. The rooms are nice and the food is absolutely delicious, but most importantly the staff are absolutely incredible. The councillors were so supportive and understanding. I really felt looked after and they also taught me so much about addiction and myself. The medical care was first rate and the overall running of the centre created this amazing community of recovery where I felt incredibly comfortable, could be myself and could talk about anything without feeling judged. When I went to pcp I was a hopeless drug addict. I am now a happy and clean member of society. I cannot thank this place enough, it saved my life. I had been to several treatment centres and I cannot recommend this place enough.
PCP Luton - Excellent
My original positive review was removed (with no explanation from Trustpilot), so here is another attempt.
I had an alcohol and drug dependency problem for over 20 years and after 2 months at PCP I’m not only sober and clean but I understand my illness.
The treatment is based around daily group therapy, the AA 12 steps programme and supporting topics.
The main counselling team have years of combined experience with addiction and treatment. Amanda, Michael and Kieran are all incredibly knowledgeable and compassionate. They have their own style of helping and teaching. The support staff and nurses are also excellent. All staff always have time for you.
There are rules and procedures which might appear strict to start with but are there for your safety and to give everyone the best chance of recovery, and in time, I realised it works.
A really nice thing here is that you are encouraged to act as a community with fellow clients/patients. Everyone there understands what its like to be an addict and you’ll find there are no judgements and you will learn things from other people in treatment. You also form close bonds and find that there is support to all within the group.
If you have an addiction problem and “need” help, go to PCP. If you have an addiction problem and just “want” a break, go on holiday. PCP isn’t a spa, it’s a rehab facility and you’ll need to put in effort to recover.

Reply from Perry Clayman Project - PCP
Life changer. Excellent.
I spent a week detoxing here and can honestly say it was the best choice and most professional help one can have. The accommodation is very clean and comfortable. The staff are super sympathetic - its very well run. While i don't have much experience of rehab PCP Cardiff is, without a doubt, a place to consider if you want to get better.

Reply from Perry Clayman Project - PCP
PCP Luton - the solution to the problem
I have a friend staying at PCP Luton, due to an addiction problem.
Thanks to the center, its facilities, and its staff, after a few days my friend noticed an significant improvement, feeling calmer, happier, getting more of their life back.
I cannot thanks PCP Luton enough for what they have done.

Reply from Perry Clayman Project - PCP
Best rehab I have been to!!
Best rehab I have been to!!! (I’ve been to a couple) The staff are so knowledgable and yes the days are intense with step work sessions and workshops but it’s SO worth it. You learn so much! The staff really do care about the clients - with myself and with others they do take the time out to see if your ok or struggling in any way which I really appreciated. Amanda is the best!! I really don’t know why there’s so many bad reviews- yes you have a budget for spending, yes you get given a chore to do (which takes less than 10mins), and yes you have to cook your own food. There is a reason behind all this - it’s to prepare you for REAL life. Also walking to meetings was a treat - you need to get your 10k steps in right! Anyway loved my time at PCP Luton & wish I could have stayed longer to soak up even more knowledge. Even met some lovely peers whom I’m still in contact with. Thank you to all the staff that helped me come back to myself ❤️
Hell on Earth, we had to escape!
3 of us escaped ( or got expelled) from the 6 bed Luton accommodation on same day after 10 days of hell. This place is not suitable for people who can not be brainwashed or for logical Autistic people like me. You have to walk miles every night to AA NA CA meetings, no time to breathe, relax or watch any TV. Too intense, better to go to hospital detox and then a spiritual retreat or something more relaxing. The inmates even had to clean the classrooms, hall and hallway floors each night. You have to cook your own evening meal on shared cooker , even if you are not capable. It may work for a few but it was a living hell for at least 50% of us at that awful time. Not good value for yours or sponsors money. It’s evident that it’s primary aim is a simple easy money making machine for the owners.
0 stars - terrible
I gave 1 star because I couldn’t give 0. The most terrible dirty place; I am surprised the CQC have not shut it down - probably due to the desperate need for such places. Lovely staff (apart from one man who is the owners friend) but there’s little they can do with such little resource, surprising considering the cost (£2k for about 2weeks). Not at all trauma informed, no aftercare etc etc. PLEASE DO NOT WASTE YOUR MONEY HERE.

Reply from Perry Clayman Project - PCP
I really believe all of the high star…
I really believe all of the high star reviews are fake. Luton rehab is a dirty little car park with no food apart from a sandwich at lunch and you all have to clean everything as if it’s therapy. I saw one doctor who knew nothing about me on arrival and then a ‘nurse’ twice a day to give me detox medicine. We walked to free AA meetings. Shared facilities.after hours no milk tea coffee. You hand over your phone and money. Group meetings were paperwork. I didn’t see one single mental health professional in 10 days. 2k wasted.

Reply from Perry Clayman Project - PCP
I went into PCP Luton for a 2 week…
I went into PCP Luton for a 2 week alcohol detox. I was very nervous about coming off as I was totally dependent on alcohol, I had tried going 'cold turkey' but ended up in hospital every time! The detox was absolutely painless and I could jump straight into recovery, learning so much about myself in such a short time! I had multiple years of sobriety before I relapsed, but I'm back in the rooms and working hard on myself, I've even joined a gym!
I can truly recommend PCP, as their knowledge of this devastating illness is excellent. I had all the support 24/7.
If you really want to get better, use PCP👍
I arrived at PCP Chelmsford…
I arrived at PCP Chelmsford understandably nervous but I knew I had no option left but to try my hardest to make it work. It wasn't nearly as bad as I expected and it only took me a few days to feel comfortable and glad to be there. I owe PCP and all the staff a debt of gratitude that I will never be able to repay, but I know all that they want is for me to be happy and to enjoy the rest of my life clean and sober and not to be ashamed of myself for falling into the trap of addiction that so many people do, from all backgrounds. Addiction is not choosy, it will take anyone it can. I will never forget how lucky I am to have been given this gift of my life back, and I will never forget the kindness and wisdom of all the wonderful people at PCP Chelmsford.
PCP CARDIFF DON’T USE WASTE OF YOUR MONEY
I went to Pcp Cardlff that was newly opened but looked shabby plus rats outside we had to keep doors closed is we seen them tvs not working in most rooms and internet not working properly they wanted to take my phone which I needed to keep if contact with my company
talked to owner which he let me keep as I haven’t paid by then I will say I thought the staff were kind but I’m sure that they were told by Pcp what to do weather right or wrong it’s all about money
The drugs that I was given buy a so called doctor? Over the phone plus they didn’t even take my blood tests
I Wes not impressed I paid £5500 for 10day and when I left I was still under the influence all of drugs them so it wasn’t long before I needed a drink
I am so glad that I am now in a proper Detox Centre AND HAD MY BLOODS CHECKED FIRST AN COVID-19 CK (WHICH PCP CARDIFF DID NOT DO OR THE COVID-19 TEST Probably so as to save money but when I left they gave me a letter for my doctor to do them) I have been so far over the last six days been seen by a doctor four times and will be seen again before I go
I also have a nurse every day and every day and night someone just comes in room to check I’m okay every 2hours plus I’d lost count how many nurses and helpers have come in to see me and keep records up to date asking how are you feel and do I need anything from here I will be going to their complex which will really educate me on how to deal with my addiction this place is a true and very very helpful please it’s more like a five star recovery environment with counsellors and psychiatrists on hand every minute of the day and this was only at a cost of £8500. For four weeks of treatment plus they pick you up and take you home and I live 3 Hours away from this place
IF YOU WANT TO GET WELL PLEASE DONT USE PCP IF I KNEW THEY WERE USING TH AA12 STEPS I would not have touched it with a bargepole
Less than sub standard rehab service…
Less than sub standard rehab service that charges several thousands of pounds for a rehabilitation akin to what you would get on the NHS after a few months. The majority of good reviews on here are extremely likely to be fake. They also have an obsession with taking phones (do not trust them) and will try and use a one size fits all approach to rehabilitation where they also change rules for people according to preference. Most alarmingly there is not a single doctor on sight but only so called counsellors (and nurses) who are merely trained in the art of manipulation to ensure that you stay as long as possible (which of course costs a tremendous amount) and a manor which uncannily suggests that you will surely relapse if you do not. This even for people who are not actually detoxing and were not using alcohol immediately prior to entry, let alone those who never did hard drugs such as my self. The doctor you briefly speak with on the phone whom is actually based in England (not Wales) will also prescribe you dangerous and unnecessary medication that can potentially worsen symptoms and will not even check your medical history; this was my experience where i was prescribed a dangerous sleeping pill called zopicon that made me much worse and triggers serious depression in some people. Had this so called doctor checked my history, he would of known that it would be unsuitable for me. The organisation is clearly exploiting the fallout created from the pandemic in terms of a larger number of cases of drug and alcohol abuse where NHS services have further deteriorated. Furthermore what is most disturbing is most of the staff who are mainly present are fundamentally off key and will subject people to a nasty attitude in a highly unprofessional manner. This is absolutely horrendous and unacceptable even if this were a public sector funded facility. This organisation is rather cult like. I tell you this from personal experience, observations and discourse with other patients undergoing this poor treatment. It is terribly sad that this is what the medical sector has come too. Avoid if you are serious about your health and well-being. Philip clayman is nothing but an unscrupulous conman who worked with jeremy kyle, so why would you trust a clinic set up by such a guy? I was unfortunately dumb enough to so im doing you a favour by warning you not to..
Pcp has a special place in my heart…
Pcp has a special place in my heart today. I went to pcp 8 years ago give up on life, didn't no what was wrong me,why I couldn't stop taking alcohol and drugs when I started. but I found out what I suffered with and found out there was a solution that I could stop taking alcohol and drugs if I wanted to all I had to do was be willing and open. The councilors who have 20 years of sobriety and counselling were amazing I owe my life to pcp thanks to pcp and and a little maintenance am 8 years clean and sober 🙏
I do think that if my so did not go to…
I do think that if my so did not go to PCP he would have just got so much worse, he stayed at the PCP in luton he got so much help he cant thanks the staff enough he is a changed man he stay for 12 weeks i do think if you want heip you need to go to some whre like PCP .
PCP Luton - highly recommended
We have been so impressed with PCP Luton. Their person-centred approach is evident in all the decisions they make. Many staff members have gone well above and beyond what would be expected of them to ensure the wellbeing of our son and they are very caring. The programme is undertaken without removing clients completely from society, meaning a better chance for maintaining recovering on leaving the centre. The programme supports clients through detox and recovery and gives them the life skills and tools needed for when they finish the programme. There are various options for follow-up support. We are very grateful to everyone there.
I am forever grateful for all the help…
I am forever grateful for all the help and care I receive from pcp. My life is truly back on track.
Amazing place
I can honestly say, hand on heart that this place has helped me help myself, I would strongly recommend this place, the staff, nurses, cleaners, patients are all so so so wonderful, I would not be clean and sober without their help and guidance so I thank you PCP , big love to all, Gill x
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