Relay Direct logo
Visit website

Relay Direct Reviews 

239
•
TrustScore 5 out of 5

4.9

Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, approachable, knowledgeable, and professional during doorstep interactions, creating a truly heartwarming experience. Many reviewers emphasize that representatives take the time to answer all questions thoroughly without ever coming across as pushy or overwhelming. People also highlight the clear and detailed explanations provided regarding the diverse range of fresh farm products, which makes choosing local items very easy. Consumers thoroughly appreciate the dependable and convenient home delivery service for essential groceries that perfectly supports their daily lifestyle needs. Overall, individuals look forward to receiving their fresh milk and juices consistently while supporting local farmers through traditional service.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently describing representatives as polite,... See more

Service

People report positive experiences with service, frequently praising representatives for being friendly,... See more

User experience

Consumers find user experience to be highly satisfying, consistently praising the informative and detailed... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting certain staff members for being... See more

Product

Customers had positive experiences with product, expressing deep satisfaction and appreciation for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Selam was very helpful, really pleasant to speak to, and really professional and friendly at the same time. Normally I would turn anybody doing door-to-door sales away immediately just based on the fa... See more

Rated 5 out of 5 stars

Joseph is a well polite young man .Joseph must be a great asset to your company. Joseph showed me how to use your website and showed me all the different products you sell.He had patience and time to... See more

Rated 5 out of 5 stars

Such a lovely lady Salem explained everything to me talked me through all the options and allowed me to ask questions. Very impressed with the whole set up, very nice to have milk etc delivered to o... See more

Rated 5 out of 5 stars

Very friendly guy, Muhammed, knocked on my door to discuss potential milk delivery. He was not pushy, very helpful and happy to answer my questions. Offers are better value for money so have agreed... See more

Contact info

4.9

Excellent

TrustScore 5 out of 5

239 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(239)

239 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Buying local…

It was really nice to meet Richard and his colleague today and learn more about Milk & More. I am keen to buy local and Richard explained the whole process very clearly. Always happy to support local farmers. I am looking forward to my first order!

24 March 2026
Unprompted review
Rated 5 out of 5 stars

excellent

Ana was excellent really clear with her explanation and her suggestions were excellent also

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Gideon and Maksim are assets to Milk &…

Gideon and Maksim are assets to Milk & More they are extremely friendly polite and professional - explained everything very well and I am glad they knocked on the door today. These young men are a credit to to the company.

21 March 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look