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Relay Direct Reviews 

239
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 239 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally friendly, approachable, knowledgeable, and professional during doorstep interactions, creating a truly heartwarming experience. Many reviewers emphasize that representatives take the time to answer all questions thoroughly without ever coming across as pushy or overwhelming. People also highlight the clear and detailed explanations provided regarding the diverse range of fresh farm products, which makes choosing local items very easy. Consumers thoroughly appreciate the dependable and convenient home delivery service for essential groceries that perfectly supports their daily lifestyle needs. Overall, individuals look forward to receiving their fresh milk and juices consistently while supporting local farmers through traditional service.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently describing representatives as polite,... See more

Service

People report positive experiences with service, frequently praising representatives for being friendly,... See more

User experience

Consumers find user experience to be highly satisfying, consistently praising the informative and detailed... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting certain staff members for being... See more

Product

Customers had positive experiences with product, expressing deep satisfaction and appreciation for the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Selam was very helpful, really pleasant to speak to, and really professional and friendly at the same time. Normally I would turn anybody doing door-to-door sales away immediately just based on the fa... See more

Rated 5 out of 5 stars

Joseph is a well polite young man .Joseph must be a great asset to your company. Joseph showed me how to use your website and showed me all the different products you sell.He had patience and time to... See more

Rated 5 out of 5 stars

Such a lovely lady Salem explained everything to me talked me through all the options and allowed me to ask questions. Very impressed with the whole set up, very nice to have milk etc delivered to o... See more

Rated 5 out of 5 stars

Very friendly guy, Muhammed, knocked on my door to discuss potential milk delivery. He was not pushy, very helpful and happy to answer my questions. Offers are better value for money so have agreed... See more

Contact info

4.9

Excellent

TrustScore 5 out of 5

239 reviews

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No recent history of asking for reviews

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4.9

All reviews

(239)

239 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Ana Ana

Ana - A wonderfyl lady, so helpful, made it so easy, and such a great personality and a warm smile!

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Lawrence and Nia were exceptional

Lawrence and Nia were exceptional. Friendly, helpful and explained how everything worked in detail. They walked me through the ordering process step-by-step and answered my questions thoroughly. Well done! Highly recommend.

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Thank you Max!

Max was very informative and friendly - he even didn't falter under the scrutiny of my 7 year old! He was excellent at his job and we felt he truly deserved our business.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Milk & More

Lawrence was knowledgeable and friendly, walked through the setup process and made it quick and easy.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

Lawrence was great!!

Lawrence was great. Really personable, inquisitive but in no way a hard sell.

Talked about the benefits, talked me through the website and how to access different parts.

I'm looking forward to having a good look through all of the products you offer.

20 March 2026
Unprompted review

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