Pretty simple to use but there don’t have the any control over the chain using BCS chain with third part partners for approval and according to customer service there is no guarantee to any transactio... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Due to exchange withdrawal limitations, I have done two transactions, and both of them went successfully. For Relaypey users, the most important thing should be patience. The 25-minute timer shouldn't... See more
Excellent service Have been using relaypay over 1 year now. Almost every transaction went smoothly and completed within seconds The only one time I had a delay and that was due to an issue on my r... See more
"It Just works" Extremely impressed with Relay Pay, it made receiving an AUD payment from crypto simple. Start to finish it was less than 30minutes to set up an account, verify and have the money i... See more
Company details
- Cryptocurrency Service
- Currency exchange service
- Ecommerce solution provider
- Money transfer service
- Non-bank financial service
- Payment service
About RelayPay
Written by the company
📈Grow your business — accept #crypto, get paid in dollars.
💳Pay any #BPAY bill with crypto.
🏦Easy crypto to AUD bank transfers.
RelayPay is an authorised representative of an Australian Financial License (AFSL) for Non-Cash Payments. And registered with AUSTRAC as a Digital Currency Exchange services provider and Independent Remittance Dealer.
Contact info
Kent Street, 2000, Sydney, Australia
- support@relaypay.io
- relaypay.io
You should know
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First i was worried because i didn’t…
First i was worried because i didn’t get the transaction straightway to my bank account,but all sorted out next day
Not Verified
Can't use this service as my personal account verification status still not verified. What have I done wrong or I have to wait longer?
worked very fast
Great way to pay
We used RelayPay to purchase a vehicle which we paid at 10pm using crypto and the car was ours at opening time in the morning. No hold ups at the bank or waiting for funds to clear. Seamless and attentive service. They made the process very clear and easy. Will use their services again ... and again.
Relatively straightforward way of…
Relatively straightforward way of getting cash for my crypto. It's easy to follow the prompts and the payment was received in about 10 minutes.
Fantastic website
Fantastic website - Easy to use and fast transactions, plus customer service responded to my issue immediately and were great to work with.
Relaypay worked well in the end
Relaypay worked well in the end, but I initiated a bill payment on the weekend and the transaction page said to have timed out even after I made the payment, causing real anxiety. Fortunately customer support got back to me within 24 hours to confirm it was received and was to be processed during the next business day
There should be an adress to send…
There should be an adress to send Crypto to
There should not be a limit of $290 minimum to transfer payments
Was easy to set up an account and to…
Was easy to set up an account and to deposit so you can buy cryptocurrencies and logging is pretty easy
Quick and Simple
Wow...that was really quick and simple. In less than 10 mins I had sent through the USDT and the FIAT was in my bank acct. Shame fees aren't cheaper.
Great service Milner Mackey
Easy sign up process and helpful team
Easy sign up process and helpful team. Our customers are looking forward to using crypto to pay for our goods and services.
Very fast verification and easy to use.
Very fast verification and easy to use.
Transactions are fast
Quick, clear, helpful, well done, thank you!
Great to have a system like this for helping common people trying to get back some investment..
Easy and quick to set up and use;
Clear written support with the IT service for clarifications and help .
Reasonably straight forward
Reasonably straight forward, however the web 3 wallet option with ledger didn't connect properly, after a few attempts with desktop and mobile. Necessary to connect manually for it to work.
Ease of registering,quick come back…
Ease of registering,quick come back when a problem encountered
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
