RelayPay Reviews 242

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

Pretty simple to use but there don’t have the any control over the chain using BCS chain with third part partners for approval and according to customer service there is no guarantee to any transactio... See more

Rated 5 out of 5 stars

Due to exchange withdrawal limitations, I have done two transactions, and both of them went successfully. For Relaypey users, the most important thing should be patience. The 25-minute timer shouldn't... See more

Rated 5 out of 5 stars

Excellent service Have been using relaypay over 1 year now. Almost every transaction went smoothly and completed within seconds The only one time I had a delay and that was due to an issue on my r... See more

Rated 5 out of 5 stars

"It Just works" Extremely impressed with Relay Pay, it made receiving an AUD payment from crypto simple. Start to finish it was less than 30minutes to set up an account, verify and have the money i... See more

Company details

  1. Cryptocurrency Service
  2. Currency exchange service
  3. Ecommerce solution provider
  4. Money transfer service
  5. Non-bank financial service
  6. Payment service

About RelayPay

Written by the company

RelayPay is a payments FinTech company based in Sydney, Australia. We won the Finder Innovation Award for Banking and Payments in 2023 and have processed over 150M AUD since inception.

📈Grow your business — accept #crypto, get paid in dollars.

💳Pay any #BPAY bill with crypto.

🏦Easy crypto to AUD bank transfers.

RelayPay is an authorised representative of an Australian Financial License (AFSL) for Non-Cash Payments. And registered with AUSTRAC as a Digital Currency Exchange services provider and Independent Remittance Dealer.

Contact info

You should know

4.3

Excellent

TrustScore 4.5 out of 5

242 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Not Verified

Can't use this service as my personal account verification status still not verified. What have I done wrong or I have to wait longer?

11 August 2024
Unprompted review
Rated 5 out of 5 stars

Great way to pay

We used RelayPay to purchase a vehicle which we paid at 10pm using crypto and the car was ours at opening time in the morning. No hold ups at the bank or waiting for funds to clear. Seamless and attentive service. They made the process very clear and easy. Will use their services again ... and again.

17 July 2024
Rated 5 out of 5 stars

Fantastic website

Fantastic website - Easy to use and fast transactions, plus customer service responded to my issue immediately and were great to work with.

12 July 2024
Rated 4 out of 5 stars

Relaypay worked well in the end

Relaypay worked well in the end, but I initiated a bill payment on the weekend and the transaction page said to have timed out even after I made the payment, causing real anxiety. Fortunately customer support got back to me within 24 hours to confirm it was received and was to be processed during the next business day

1 June 2024
Rated 4 out of 5 stars

Quick and Simple

Wow...that was really quick and simple. In less than 10 mins I had sent through the USDT and the FIAT was in my bank acct. Shame fees aren't cheaper.

24 June 2024
Rated 4 out of 5 stars

Reasonably straight forward

Reasonably straight forward, however the web 3 wallet option with ledger didn't connect properly, after a few attempts with desktop and mobile. Necessary to connect manually for it to work.

17 May 2024

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