Pretty simple to use but there don’t have the any control over the chain using BCS chain with third part partners for approval and according to customer service there is no guarantee to any transactio... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Due to exchange withdrawal limitations, I have done two transactions, and both of them went successfully. For Relaypey users, the most important thing should be patience. The 25-minute timer shouldn't... See more
Excellent service Have been using relaypay over 1 year now. Almost every transaction went smoothly and completed within seconds The only one time I had a delay and that was due to an issue on my r... See more
"It Just works" Extremely impressed with Relay Pay, it made receiving an AUD payment from crypto simple. Start to finish it was less than 30minutes to set up an account, verify and have the money i... See more
Company details
- Cryptocurrency Service
- Currency exchange service
- Ecommerce solution provider
- Money transfer service
- Non-bank financial service
- Payment service
About RelayPay
Written by the company
RelayPay is a payments FinTech company based in Sydney, Australia. We won the Finder Innovation Award for Banking and Payments in 2023 and have processed over 150M AUD since inception.
📈Grow your business — accept #crypto, get paid in dollars.
💳Pay any #BPAY bill with crypto.
🏦Easy crypto to AUD bank transfers.
RelayPay is an authorised representative of an Australian Financial License (AFSL) for Non-Cash Payments. And registered with AUSTRAC as a Digital Currency Exchange services provider and Independent Remittance Dealer.
📈Grow your business — accept #crypto, get paid in dollars.
💳Pay any #BPAY bill with crypto.
🏦Easy crypto to AUD bank transfers.
RelayPay is an authorised representative of an Australian Financial License (AFSL) for Non-Cash Payments. And registered with AUSTRAC as a Digital Currency Exchange services provider and Independent Remittance Dealer.
Contact info
Kent Street, 2000, Sydney, Australia
- support@relaypay.io
- relaypay.io
You should know
4.3
Excellent
242 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It worked
It worked. Couldn't move my usdt into my aus bank account from trust wallet. Used this platform and it worked brilliantly and transfer was complete in about 20 min.
26 February 2025
Intuitive and elegant
"It Just works"
Extremely impressed with Relay Pay, it made receiving an AUD payment from crypto simple.
Start to finish it was less than 30minutes to set up an account, verify and have the money in my bank account.
The user interface is intuitive and elegant, really can't rate this high enough.
7 February 2025
Honest reviews
Due to exchange withdrawal limitations, I have done two transactions, and both of them went successfully. For Relaypey users, the most important thing should be patience. The 25-minute timer shouldn't interrupt, and you need to wait until the transfer is successful. For me, that happened after 15 min.Good website, prompt answer from support… will use it again.
29 January 2025
You’re service was prompt and great…
You’re service was prompt and great communication which makes it easy for me to respond and communicate well with you.
29 January 2025
quick and easy
6 December 2024
you cant improve on excelance
I am really happy with the experiance that i have had with this company
21 November 2024
Transfer delayed due to user error.
Transfer occurred okay. But significantly delayed due to my error on the transfer amounts. Better communication of the issues in a timely fashion would help perceptions tremendously.
26 October 2024
A little confusing
A little confusing, when trying to send to temporary wallet, perhaps make this an option up front. Could not find an Exodus wallet link.
23 October 2024
any problems they were right on it they…
any problems they were right on it they where very helpful very good at there job quick and courteous should be more of them
14 October 2024
Unprompted review
First Experiences
Use the first time was great. To log in again the next day wasn't. It was asking me for Verification on my Authenticator app??? No idea what it's talking about. Don't have one on my laptop. Usually digits are sent in a message to my designated mobile ph. But no, not here.
10 October 2024
Simple straight forward way to buy…
Simple straight forward way to buy crypto without the painful hoops u have jump thru on the other exchanges. Higher fees but no stress. Gold star haha
1 October 2024
Well that ones solved!
Amazing, needed to convert USDT to AUD and get it to my CBA bank acocunt. I sent $250 as a test and figured i'd get it next week.
it was there in under 6 mins and didn;t even get held up witht he usual 24 hour hold nonsense.
F%@$# awesome service, well done team,!
4 October 2024
Unprompted review
Great customer service and experience
Amazing communication and customer service. When I had an issue, they resolved it so quickly and were super friendly. Would definitely use them again. Fast transfer too.
29 September 2024
Works great - SOL to AUD in <10m
Terrific! Does exactly what it says on the tin. From SOL to AUD in my bank in <10 mins. Great service.
30 September 2024
Unprompted review
Easy and fast transactions
Easy and fast transactions. Highly recommended.
29 September 2024
Unprompted review
Absolute gem
Absolute gem, took just minutes for my funds to get into my bank acc. Highly recommend.
3 September 2024
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.