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Relaytech Reviews 

178,857
•
TrustScore 4 out of 5

4.0

Delivery Company
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Review summary

Created with AI, based on recent reviews

Looking at 148,712 reviews, reviewers had a great experience with this company. Customers frequently praise the staff and couriers for being polite, friendly, and handling parcels with great care. People appreciate the clear tracking information, very helpful status updates, and timely arrivals that make the whole process smooth. Some people were clearly dissatisfied with delivery delays, pointing out that packages occasionally arrived later than expected. Consumers also noted issues with parcels being left in incorrect or unsafe places rather than following their delivery instructions. Reviewers mentioned encountering unhelpful tracking updates and waiting a long time for their items to finally arrive.

What people talk about most

Delivery service

Customers consistently note ambiguous experiences with delivery service, as many reviewers praise punctual... See more

Service

Customers had positive experiences with service, often highlighting quick delivery, polite couriers, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing couriers as polite, friendly, and... See more

Product

People report ambiguous experiences with product, noting that while some consumers received their items in... See more

Order

Clients share ambiguous opinions on order fulfillment, as while some reviewers experienced timely deliveries... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I was well surprised that I could receive my order on Sunday, although the delivery instructions wasn't obeyed properly and the parcel was left on the most visible place, not behind bins. They didn't... See more

Rated 4 out of 5 stars

I can’t really review Advent calendars when it isn’t Advent yet. My only gripe is that what I received was totally different from the ad photos. Delivery was very long around 2 weeks. Tracking was... See more

Rated 4 out of 5 stars

It seemed awhile to be delivered after being advised.by company that it was with you. Kept getting options to be delivered to a drop off which I didn't like and confused me, after requesting home ad... See more

Rated 4 out of 5 stars

Its ok , although I asked and paid for some my deliveries to delivered at my house and dropped them at pick up point

Company details

  1. Delivery Company

Written by the company

Relay is a tech-enabled delivery network, empowering businesses to grow and elevate their e-commerce operations. Our technology first delivery model is built for efficiency, scalability, and convenience.

Contact info

4.0

Great

TrustScore 4 out of 5

179k reviews

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4.0

All reviews

(178,857)

139,044 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, offered choice of drop off points if I wasn’t going to be around on the delivery slot, also safe place option.

27 October 2026
Rated 1 out of 5 stars

Absolutely shambolic service

Absolutely shambolic service
The instructions was to deliver in to parcel locker in the lobby , and the driver dropped the parcel in some random address and sent a pic of a parcel on a pavement, idiotic

27 October 2026
Rated 5 out of 5 stars

Amazing man!!!

The new muslim gentleman that has been delivering my parcels is very kind and polite. He always gives parcels in hand or leaves them in my blue bin. Thank you for giving the perfect service!

24 October 2026

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