Relish Reviews 

1,747
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and thoughtful design, which are particularly beneficial for individuals with memory challenges. Many people appreciate the ease of use and simple setup of the items, making them accessible and enjoyable. The ordering process is frequently described as straightforward and easy to navigate, contributing to a smooth customer journey. However, some customers also noted occasional issues with delivery, such as delays in arrival or products being damaged during transit. These instances sometimes led to the need for reordering or replacements to resolve the situation.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, noting that products like the dementia radio are of very... See more

User experience

Customers consistently note positive experiences with user experience, highlighting the ease of use and... See more

Service

Consumers find service to be positive, with many reviewers describing it as great, excellent, and efficient.... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many customers praising the ease and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was simple to order and item was dispatched quickly. The radio / music player is so dementia friendly which is superb as it is often difficult to find suitable items. It was easy to set up and the... See more

Rated 5 out of 5 stars

My mum used to love jigsaw but had given up due to frustration in recent years. Finding these jigsaws with various sized pieces and the ability to be done in the box has changed that. Seeing her pride... See more

Rated 5 out of 5 stars

Very easy to navigate website, get information & buy. Have purchased 3 day clocks so far for my Mum & we all think they are fantastic! Very simple to set up & we like the customisable screen. Mum rare... See more

Rated 5 out of 5 stars

Had to return a puzzle as it was slightly bent where the box was damaged. Excellent service,I was told to keep the item and a new one would be ASAP. When it came it was marked ‘fragile’ and was in pe... See more


Company details

  1. #9 of 38 best companies in Disability equipment supplier

Written by the company

We believe in the power of spending time together, doing things you love, smiling, chatting and discovering. That’s why we develop products and activities that aim to bring joy and connection to people with dementia and their care-givers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(1,747)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Problem sorted very satisfactorily

I ordered a puzzle in February the delivery date was given as 2 weeks then suddenly it was changed to March. Now it states 14 April, no explanation......

I can not praise Relish enough. Apparently Amazon have said that the order wasn't paid for but after sending the bank receipts a very kind person from Relish contacted Amazon but despite being sent bank receipts they continue to insist that the order wasn't paid for 🥴 Relish are now sending another to my home address. Thank you so much Albie xxxx

14 March 2026
Unprompted review
Relish logo

Reply from Relish

Hi, thank you for your review — we're really sorry to hear about the repeated delays to your order and the lack of communication around them. We completely understand how frustrating that must be.

We'd like to look into this for you urgently. Could you please get in touch with your order details via the link below and we'll find out what's happened and get back to you as soon as possible?

https://forms.microsoft.com/e/gxdGG2xYX3

The Relish Team

Rated 5 out of 5 stars

I bought a dementia radio and it was…

I bought a dementia radio and it was just as described- great for a person struggling with memory loss. Service was great

26 January 2026
Relish logo

Reply from Relish

Hi there,

Thank you so much for your lovely message - it truly means a lot to us.
We’re so pleased to hear you're enjoying the Radio and that it’s been helpful 😊

It’s also wonderful to know you were happy with the service - I’ll be sure to share your kind words with the team.

Thank you again for taking the time to write to us.

Rated 5 out of 5 stars

Great customer service and high quality device

The dementia radio is of very high quality, clearly laid out, and easy to use. A truly excellent invention for people with dementia. I ordered the dementia radio as a Christmas present for my father. Unfortunately, he passed away shortly before Christmas, so I wanted to return the radio. However, there was a problem with Relish's return portal. The support team responded very quickly, kindly, and competently, so I am completely satisfied with this experience.

24 November 2025
Rated 5 out of 5 stars

WOrking on the puzzle was a good social…

WOrking on the puzzle was a good social collaboration, was mentally stimulating, was pleasurable to assemble, and can be repeated with less input from the caregiver. I would say it is well designed so long as the patient is assisted.

21 November 2025
Rated 5 out of 5 stars

PERFECT

Was simple to order and item was dispatched quickly. The radio / music player is so dementia friendly which is superb as it is often difficult to find suitable items. It was easy to set up and the sound is terrific. Dad loves music and this is going to make him happy at Christmas. Thank you Relish.

27 November 2025
Unprompted review
Rated 5 out of 5 stars

My 97 year old mother lost the ability…

My 97 year old mother lost the ability to remember the day. The day clock gave her this back. The joy on her face when she tells me the day because she now knows is immeasurable. The regain in pride goes so much further than just knowing the day.

4 December 2025
Unprompted review
Rated 5 out of 5 stars

Had to return a puzzle as it was…

Had to return a puzzle as it was slightly bent where the box was damaged. Excellent service,I was told to keep the item and a new one would be ASAP. When it came it was marked ‘fragile’ and was in perfect condition. I have introduced my husband’s dementia home to your products, so far the painting with water and puzzles have been enjoyed by all the residents. I have chosen subjects more interesting to the men and they’re going down really well.

27 October 2025
Rated 5 out of 5 stars

Well made and gives independence

I have bought four different puzzles for my father in law who has dementia. He will go through more confused times and clearer times, so it is good to have a couple 100 piece puzzles and a couple of 63 piece puzzles. Clear and interesting pictures with pieces they fit together well.

23 October 2025
Rated 5 out of 5 stars

Fantastic product for people with memory problems

Very easy to navigate website, get information & buy. Have purchased 3 day clocks so far for my Mum & we all think they are fantastic! Very simple to set up & we like the customisable screen. Mum rarely mentions now she isn’t sure what day it is & knows she can just look at her clock to check day or night! She also finds it handy if she has dropped off to sleep to orientate herself on waking. The screen is very clear & easy to read. Really helpful having them in key locations around the house. I agree with all the 5 star reviews- absolutely fantastic product for people with memory problems.

18 November 2025
Unprompted review

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