Relish Reviews 

1,747
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, finding them well-designed and highly beneficial for individuals with memory challenges or specific needs, like dementia-friendly radios and adaptive jigsaws. The quality of items is frequently highlighted, with people appreciating their ease of use, clear design, and ability to provide independence. Reviewers also commend the simple ordering process and the prompt, well-packaged delivery of their purchases, often arriving as expected. However, some customers also noted occasional issues with order processing, including initial delays, missing confirmations, or payment discrepancies that required follow-up.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as well-made and fantastic.... See more

User experience

People report positive experiences with user experience, finding products and services easy to use and set... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting its ease, promptness,... See more

Order

Customers had positive experiences with order, praising the easy ordering process and quick dispatch of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was simple to order and item was dispatched quickly. The radio / music player is so dementia friendly which is superb as it is often difficult to find suitable items. It was easy to set up and the... See more

Rated 5 out of 5 stars

My mum used to love jigsaw but had given up due to frustration in recent years. Finding these jigsaws with various sized pieces and the ability to be done in the box has changed that. Seeing her pride... See more

Rated 5 out of 5 stars

Very easy to navigate website, get information & buy. Have purchased 3 day clocks so far for my Mum & we all think they are fantastic! Very simple to set up & we like the customisable screen. Mum rare... See more

Rated 5 out of 5 stars

Had to return a puzzle as it was slightly bent where the box was damaged. Excellent service,I was told to keep the item and a new one would be ASAP. When it came it was marked ‘fragile’ and was in pe... See more


Company details

  1. #10 of 39 best companies in Disability equipment supplier

Written by the company

We believe in the power of spending time together, doing things you love, smiling, chatting and discovering. That’s why we develop products and activities that aim to bring joy and connection to people with dementia and their care-givers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

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4.8

All reviews

(1,747)

52 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the products, great for dementia

Love the products. My mother has dementia and they are perfect for her. Also, I ordered the wrong product and when I applied to return it, I got an email that said keep it and they gave me my money back anyway.

27 May 2025
Rated 3 out of 5 stars

I think you provide quality products

I think you provide quality products. I love the music player from a previous purchase. The puzzle that I just bought was great for my father. Doable in a short time rather than a bigger challenge with small pieces. The beanbag golf game didn’t go over too well, but we’ll try again.
One negative is the shipping. One puzzle was losing pieces and I had to count to make sure both puzzles were complete, then accidentally put one stray piece in the wrong box, etc.. Although I really appreciate no plastic, I felt the need to put the pieces in a zip lock bag (reused from another shipped product) and a rubber band around the box. Maybe just a way to keep the box closed (a snap?) would solve the problem without plastic.
One last bit of feedback is from my husband who guided my father through the puzzle. He said a picture of actual size would allow the user to build the puzzle on top of the picture. That might be too easy for some people, but the either/or choice would be good.

27 May 2025
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Reply from Relish

Hi there,

Firstly, thank you so much for taking the time to share your feedback—it’s exactly the kind of insight that helps us improve. We’re really glad to hear your father enjoyed the puzzle, and that the music player has been a hit in the past!

Your suggestion about using a rubber band to help keep the box closed is a great one. As you say, our goal to avoid plastic relies on the packaging staying secure, so I’ll pass that feedback to our product team to explore more sustainable solutions—perhaps something like a snap closure.

Likewise, the idea of including an image of the puzzle at actual size is a thoughtful suggestion, especially for those who would benefit from building directly on top of it. We’ll definitely take that on board too.

Thanks again, and all the best,
The Relish Team

Rated 5 out of 5 stars

Cards and maze are well made my husband…

Cards and maze are well made my husband who's in the second stage of alzheimer's really liked the cards and triggered some memories when we were looking at them, he wasn't sure what to do with the maze but I've found it quite therapeutic
What I've purchased from relish has always been good quality even though some are bit on the expensive side but that doesn't really matter as they're so good for people with alzheimer's/learning challenges etc

23 May 2025
Rated 5 out of 5 stars

I love the products on Relish

I love the products on Relish. Relish has identified the key areas that pose difficulty for those with dementia and have created products that are helpful, simple to use and remove some of the stresses involved in day to day life. I have purchased the radio, puzzles and the clock that helps them identify morning, afternoon and evening. Orders arrive quickly and on the day specified.

23 May 2025
Rated 5 out of 5 stars

Excellent radio - my mum smiles and sings again

I was in two minds about the radio due to cost but after extensive research I purchased the radio for my mums birthday and it has turned out to be an awesome gift and the right decision with my mum telling me every day now how she has been listening to her music. The ability to use your own music is fantastic and I now hear my mum singing along to the songs and talking about her life / past experiences in a positive way. The radio is fantastic and worth every penny when I see the delight on my mums face. It is also easy to use, creating independence for my mum and taking away the constant 'can you show me how to use this again' scenario which can be upsetting / frustrating for both of us.
My whole experience from purchase, quick arrival, set up and use has been positive. Thank you.

31 May 2025
Unprompted review
Rated 5 out of 5 stars

Relish Aquapaint

Relish Aquapaint are so good, my mum who has Alzheimers enjoyed doing these.
You add water on a paintbrush and go over them like you are painting, to reveal lovely pictures. I got the birds and the marine life for my mum.
I really wish they'd provide a paintbrush in with the pack too, as they are expensive.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Puzzles for people with dementia

Want jigsaw puzzles for a dementia group. Relish had several different degrees of difficulty, lovely pictures, good quality and stored in a box. The box enables clients to do the jigsaws into the box whilst looking at the picture on the inside of the lid.
Our clients loved them.

28 April 2025
Rated 5 out of 5 stars

Excellent quality and engaging products

The products offered from Relish Life are excellent for anyone caring for someone with dementia. I spend a great deal of time with my ninety-two year mother who enjoys the paint with water pages and a variety of the puzzles. These activities encourage her confidence and provide her with a sense of accomplishment. Also, they are conversation starters as we discuss the various images of a given activity. The quality of the products are excellent as well and have been reused frequently. I needed assistance with one of my orders and the customer service went above and beyond my expectations! Thank you for providing such wonderful materials.

21 April 2025
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Reply from Relish

Hello Sandra,

This very nice to hear from you and we really appreciate your detailed feedback, especially around the excellent quality of the products - it's something we work very hard on. It's great to hear that your mother takes so much joy in the aquapaints and I hope she continues to for a long time to come.

All the best,

The Relish Team

Rated 5 out of 5 stars

Beautiful puzzle

Beautiful puzzle.

great job on birds

21 April 2025
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Reply from Relish

Thank you for the feedback, Walter!

All the best,

The Relish Team

Rated 5 out of 5 stars

Relish is easy to order and works…

Relish is easy to order and works perfectly for my Dad with dementia❤️

24 March 2025
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Reply from Relish

Hi Darlene,

I'm so glad to hear that our products work so perfectly for your Dad with dementia.

Thank you for the kind feedback,

The Relish Team

Rated 5 out of 5 stars

I saw your products

I saw your products, ordered it for my mom, who is in advanced stages of dementia, and broke her hip. It arrived timely. I’ll see her in a few days and hope she’s engaged by your toys.

24 March 2025
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Reply from Relish

Hi Robert,

I'm sorry to hear that about your mom, I hope she really enjoys our products! I'm glad to hear the delivery service was good.

All the best from,

The Relish Team

Rated 5 out of 5 stars

Exceptional customer service

Ordered a Relish radio.
When it arrived I didn't set up the stations immediately and when I did a couple of weeks later, found that there was a fault with the radio. Emailed, then called the company, and they could not have been more obliging and helpful. New machine arrived in the post 2 days later and they sent a prepaid postage label to return the original.

11 February 2025
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Reply from Relish

Hello Frances

Thank you so much for sharing your experience! It was our pleasure to help, and we’re so glad we could get everything sorted quickly for you. We hope the radio is now being played daily and enjoyed.

If you have any other questions, don’t hesitate to reach out—we’re always happy to help. 💜

Warmest regards

Samantha
Customer Support Manager

Rated 5 out of 5 stars

They were amazing

They were amazing, after I made a mistake when ordering jigsaws they very quickly put it all right.

11 February 2025
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Reply from Relish

Thank you George

We are always happy to help 💜

We hope the puzzles are now being most enjoyed and if we can help again, don't hesitate to reach out.

Warmest regards

Samantha
Customer Support Manager

Rated 5 out of 5 stars

Excellent in every way

Excellent in every way, quality, range, packaging and delivery. I have used Relish several times and will certainly be using g them again and again…

11 February 2025
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Reply from Relish

Hello Liz

Wow—thank you so much for your kind words! It truly means the world to us that you've had such a great experience with Relish. Knowing you keep coming back is the biggest compliment we could receive!

If we can help with any questions, don't hesitate to reach out.

Warmest regards

Samantha
Customer Support Manager

Rated 5 out of 5 stars

Active I. D

The product was delivered promptly.
Aquapaint is proving to be very enjoyable, and is excellent value

11 February 2025
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Reply from Relish

Hello Christine

Thank you for your lovely feedback! We’re so glad to hear that your order arrived quickly and that the Aquapaint is bringing joy. It’s wonderful to know you find it great value too!

If you ever need anything, we’re always happy to help. Wishing your loved one many more enjoyable moments with it!

Warmest regards

Samantha
Customer Support Manager

Rated 5 out of 5 stars

Great customer service

Great customer service. I had an issue with my order and the customer service team couldn’t be more helpful and went above and beyond to resolve it. Could not recommend highly enough.
Great product too. High quality. Well packaged. Quick delivery. Would definitely order again.

11 February 2025
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Reply from Relish

Hello Caroline

Thank you so much for your kind words! We’re truly delighted that you had such a positive experience with us.

It’s wonderful to know you’re happy with the product, and overall service provided. Your support means the world to us.

If you have any further questions or support needs, do let us know, we’re always here to help! 💜

Warmest regards

Samantha
Customer Support Manager

Rated 4 out of 5 stars

He loves the puzzles

He loves the puzzles. Prices are very high for what I received.

21 February 2025
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Reply from Relish

Hello Becky

Thank you for taking the time to share your thoughts on our products and service.

We're truly delighted to hear that your loved one is enjoying the puzzles—it means so much to us.

We appreciate your feedback on pricing and understand that it’s an important consideration. As a small business, we do our best to keep prices as low as possible, though we don’t have the same advantages as larger companies when it comes to manufacturer discounts.

We hope that our Wellbeing and Free Activities Library provides additional support and enjoyment.

We’re always looking to improve and would love the opportunity to enhance your experience in the future. If you have any questions or need anything, please don’t hesitate to reach out.

Warmest regards
Samantha
Customer Support Manager

Rated 5 out of 5 stars

Simply the best

Easy to order Great products excellent 👌 👍 service

19 February 2025
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Reply from Relish

Hello Sandra

Wonderful review, thank you. And we are super pleased to hear that your experience with us has been so positive.

We really hope the products will be most enjoyed. If you have any questions, please do not hesitate to let us know.

Warmest regards

Samantha
Customer Support Manager

Rated 5 out of 5 stars
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Reply from Relish

Hello AD

Thanks so much for the review. We are really pleased to hear the products worked out so well for you.

If we can help with any questions, please do not hesitate to let us know.

Warmest regards

Samantha
Customer Support Manager

Rated 5 out of 5 stars

Puzzle for my mum

Parcel arrived on time. The puzzle looks good. My mum doesn't have dementia but at 90 finds most puzzles too fiddly. She liked the interesting picture and the larger pieces.

11 February 2025
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Reply from Relish

Hello Mrs Hurle

Thank you so much for your kind review! We are delighted to hear the puzzle arrived on time and that your mum enjoyed this. It sounds like the perfect fit.

If we can help again, do let us know.

Warmest regards
Samantha, Customer Support Manager

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