Relish Reviews 

1,747
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, finding them well-designed and highly beneficial for individuals with memory challenges or specific needs, like dementia-friendly radios and adaptive jigsaws. The quality of items is frequently highlighted, with people appreciating their ease of use, clear design, and ability to provide independence. Reviewers also commend the simple ordering process and the prompt, well-packaged delivery of their purchases, often arriving as expected. However, some customers also noted occasional issues with order processing, including initial delays, missing confirmations, or payment discrepancies that required follow-up.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with the quality and... See more

Quality

Consumers find quality to be positive, with many reviewers describing products as well-made and fantastic.... See more

User experience

People report positive experiences with user experience, finding products and services easy to use and set... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting its ease, promptness,... See more

Order

Customers had positive experiences with order, praising the easy ordering process and quick dispatch of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Was simple to order and item was dispatched quickly. The radio / music player is so dementia friendly which is superb as it is often difficult to find suitable items. It was easy to set up and the... See more

Rated 5 out of 5 stars

My mum used to love jigsaw but had given up due to frustration in recent years. Finding these jigsaws with various sized pieces and the ability to be done in the box has changed that. Seeing her pride... See more

Rated 5 out of 5 stars

Very easy to navigate website, get information & buy. Have purchased 3 day clocks so far for my Mum & we all think they are fantastic! Very simple to set up & we like the customisable screen. Mum rare... See more

Rated 5 out of 5 stars

Had to return a puzzle as it was slightly bent where the box was damaged. Excellent service,I was told to keep the item and a new one would be ASAP. When it came it was marked ‘fragile’ and was in pe... See more


Company details

  1. #10 of 39 best companies in Disability equipment supplier

Written by the company

We believe in the power of spending time together, doing things you love, smiling, chatting and discovering. That’s why we develop products and activities that aim to bring joy and connection to people with dementia and their care-givers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,747)

52 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First time using this website

First time using this website. Lots of interesting things for a person with Alzheimer's or Dementia to occupy their time. Really good service and lots of interesting information. Would recommend.

22 September 2025
Rated 5 out of 5 stars

Puzzles

great puzzles , perfect for my mum who has late stage Alzheimer’s, means she and dad can do something together which she can manage

24 August 2025
Relish logo

Reply from Relish

Thank you so much for your kind words. We’re delighted to hear that the puzzles are bringing joy and connection for your mum and dad. It means a lot to know that they provide an activity they can enjoy together. Wishing you and your family many more special moments

Warm Regards,
Kyle

Rated 5 out of 5 stars

Just what I was looking for

My mother loves music and this well-thought-out MP3 player makes it possible for her to continue to enjoy listening to her choice of music independently.

23 July 2025
Relish logo

Reply from Relish

Thank you for sharing this lovely feedback. We’re so pleased to hear that the Radio's MP3 function is helping your mother continue enjoying her music independently. It’s wonderful to know it’s bringing her joy and supporting her love of music.

Warm Regards,
Kyle

Rated 5 out of 5 stars

Review update

The first radio I received was defective hence my first review. Subsequently it was promptly replaced without any action by myself which in my experience is exceptional after sales service, bravo!

12 June 2025
Unprompted review
Rated 5 out of 5 stars

Impressive customer service

I am really impressed with the customer service at Relish. There was an issue with the courier, which delayed my order and as soon I let Relish know about this, they cancelled that order and despatched a new one with a different courier, express delivery. My order arrived with me in time for my visit to my Dad, for which I am so grateful.

27 May 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look