Reman Transmission Reviews 

Great work, customer service was easy to.work with, they answered all my questions. The trucking company was very helpful in delivering to a residential location with a lift gate.

I bought a transmission from them and the whole process was a joke. I first could not get an answer from anyone in the company on the programming needed for it (comes in to play later). After install the transmission had no reverse. After multiple conversions with many different people the technician over the phone said something is wrong inside. She concluded that the warranty department would be notified and will handle everything. I then never heard from anyone and tried to contact them about the issue. I was then told nothing was concluded on the issue and they were unaware. More phone calls back and forth and they then said it was programming issue. That was not true. Now i am being told i have to pay freight and no refund on labor time. WOULD NOT RECCOMEND THIS COMPANY!

This has been the worst experience I have ever had with any company whatsoever. I originally scheduled the core return to be picked up on 11/03. Took off work and waited all day. No one showed. They then tried to reschedule the delivery for a day I was working (did not care what I told them on the email). Scheduled a second pick up on 11/20, was scheduled to pickup between 0630-1430. At 1500 no one had showed, I had to leave and the delivery driver called me at 1600. I finally had to demand a drop off location as I was not going to wait another day off of work. They ended up charging me an extra $1000 for the core because they failed to pick up and now even though they have the transmission (returned to them on 12/10, this is 12/19)

everything was as it should be. they were helpful and quick for shipping

My experience was great. The company needs to be upfront about extra installation cost. A transmission cooler must be added to not void warranty.

I was told on the phone the price of this transmission to my doorstep, with shipping included would be x amount. Delivered within 5-7 business days. I paid them in full (nov 12) the next day rolls around, and I get an email stating, I need to pay an extra 99 dollars for resident lifgate services, so i paid that figured whatever, i already had a couple grand paid and my transmission was sitting in their warehouse i needed it. When the transmission finally got here on (dec 1) we didn't use the lift gate, i helped unload it, so paid them 99 dollars for nothing, I also had to call them 4 times to deliver my transmission by the 1st, if i didn't get on them, the transmission wouldn't have showed up until the 3rd. I haven't even gotten my transmission put in. Hoping the product is better than the customer service.

So far they have gotten ahold of me, and said they will refund the lift gate services, so that is helpful and they where genuine with there apologies explaining their side of the story. Ultimately wasn't Reman fault, as it had changed handlers multiple times.

the person I lalked to was very pofessional. Answered all my questions It was a very easy pocess.

Very helpful but when I called back a few days later, it was priced considerably higher.

We ordered the trans from Jay. We called quite a few times checking and re-checking before placing the order and Jay was pleasant and patient each and every time. We thank him for his time.

Your process for the return of the used transmiossion is RIDICULOUS. You should NOT involve ME (the paying customer). I have already PAID YOU THOUSANDS (MOST of which I'm sure is pure profit) and NOW I HAVE MY MECHANIC ANGRY BECAUSE YOU COMPLICATED THE PICKUP PROCESS ON THE CORE. By the way, a starter may have a "core" but a transmission doesn't. I suggest you DROP the stuipid ancient terminology in favor of something MEAningful LIKE "THE old TRANSMISSION"

Albert with extension 1717 did a great job for me.

Sales associate was knowledgeable, helpful, friendly, efficient. Made the process easy.

Simple to work with. Told them year, make and model. They emailed the quote and I simply clicked the add to cart button. Shipping direct took my mechanic and I save $1,500.

Tim was absolutely wonderful and patient with us! Great customer service!!!
We will definitely recommend your company!!

Easy & fast check out

Customer service is great always answer all questions and very helpful

Good service and polite

The process was very easy to use and the employee was very helpful and well informed about the transmission.

Easy ordering and needed to speak with a customer service representative. I actually got someone who had all of the correct information I was needing and provided ordering instructions.

Reman helped me double check that my transmission replacement was the correct one for my vehicle, Tim explained the whole process of shipping time, and sending the core back. If you have any questions don't hesitate to call, they are super helpful!