re:member Norge logo
Visit website

re:member Norge Reviews 897

•
TrustScore 4.5 out of 5

4.7

Non-bank financial service
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being polite, respectful, and professional, highlighting their helpfulness and positive attitude. The customer service is frequently described as excellent, with many people appreciating the quick response times and the efficient way their issues are resolved, often noting the ease of getting their questions answered and problems solved. However, some customers also noted that they experienced long wait times to connect with customer support representatives. While the service received once contact was established was generally positive, a few people mentioned waiting almost 25 minutes or spending more time navigating options than speaking with an agent.

What people talk about most

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, politeness, and... See more

Customer service

People report positive experiences with customer service. Reviewers consistently highlight the helpfulness,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the quick response times and... See more

Response time

Reviewers mention positive feedback about response times. Customers frequently highlight the quick responses... See more

Customer communications

Users describe ambiguous interactions with contact. Some customers found it easy to get in touch and praised... See more

Based on these reviews

Rated 5 out of 5 stars

Malin, is a very polite and respectful person. I've been in contact with her prior to the conversation today and she is very, very professional in her contributions when she represent Ebtercard. She i... See more

Company replied

Rated 5 out of 5 stars

Always very friendly and patient not like other credit card companies who are total jerks, especially the big banks, really like this company!

Company replied

Rated 5 out of 5 stars

Nice, understandable, Norwegian speaking person who quickly explained the reason why I had a couple of dismissed uses of my card. And she helped me quickly to increase the brutto frame of credit.

Company replied

Rated 5 out of 5 stars

Easy to get in contact with. Quick response to problems. Gave confirmation, on a amount that was wrongly reserved, that the cancellation attempt from an event company in Egypt, had been registered cor... See more

Company replied

Company details

  1. Non-bank financial service

Written by the company

re:member tilbyr både kredittkort og forbrukslån. re:member handler om deg og dine behov. Det handler om at du har tilgang til innovative betalings- og finansieringsløsninger som gir deg valgfrihet og kontroll, men som samtidig gjør hverdagen din enklere. Siden starten har vi tilbudt moderne betalingsløsninger for et aktivt liv. Og det vil vi fortsette med. Du bestemmer selv hvilken løsning som passer deg best, hvordan du vil betale og hva du synes er viktig. Kontakt oss +47 73 89 77 55 Postboks 6783 St. Olavs plass 0130 Oslo Norge

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

897 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Was a bit disappointed after they just…

Was a bit disappointed after they just took down my card after I paid the depth, I thought it's like the other cards that when you pay everything you have again the same amount of money to use again. But they have contacted me and approved it again so it was solved :)

14 October 2024
Unprompted review
re:member Norge logo

Reply from re:member Norge

Great, we appreciate your feedback.

Rated 5 out of 5 stars

Thanks !

Thanks for cansel my order!

13 September 2024
Unprompted review
re:member Norge logo

Reply from re:member Norge

Our welcome. have a nice day.

Rated 5 out of 5 stars

I’m very satisfied that you always…

I’m very satisfied that you always follow up my transition and make me aware of my use and alert me if it’s something going on. Thank you

5 September 2024
Unprompted review
re:member Norge logo

Reply from re:member Norge

We appreciate your feedback. Have a nice day.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look