Remitbee Reviews 

608
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and exceptionally fast response times when handling everyday money transfers. People note that the online platform consistently offers a reliable, smooth way to send funds home safely without any unnecessary complications, making overall financial transactions extremely pleasant. However, some reviewers were not happy with unexpected delays in processing their crucial money transfers and getting timely status updates. A few other people also felt that customer support could occasionally be unresponsive, unhelpful, or difficult to reach when attempting to resolve complicated payment errors and technical connection issues.

What people talk about most

Customer service

Reviewers mention ambiguous feedback about customer service, with many customers praising specific agents for... See more

Staff

Clients share positive opinions on staff, frequently praising team members for their prompt and professional... See more

Service

Users describe positive interactions with service, expressing strong satisfaction with fast and reliable fund... See more

Response time

People report high satisfaction with the rapid response times and efficient support provided by the team.... See more

Payment

Reviewers highlight ambiguous experiences with payment processing, as some consumers report instant fund... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I don't have a mobile, and the pc version of remitbee didn't allow me to manually link a bank account to remitbee without providing my bank password (which not only violates my bank's regulations but... See more

Company replied

Rated 5 out of 5 stars

Fantastic Service. Remitbee is the best. The app is user-friendly, offers good exchange rates, and transfers usually take 30 minutes to 1 hour. Delays are often due to the destination bank. Their c... See more

Company replied

Rated 5 out of 5 stars

Thank you Anish for resolving technical difficulties on my account. Great service, it was resolved immediately. Could not ask for me. I am so happy. Thank you again. Love Remitbee.

Company replied

Rated 5 out of 5 stars

I am happy with you guys, you’re on hand every step of the way when tracking my remittance. To you Mr. Aakash thank you for helping me what was wrong. Keep it up, I’m glad that there a prompt respo... See more

Company replied


Company details

  1. Money transfer service

Written by the company

RemitBee is a worldwide money transfer and mobile money company specialized in online money transfer. Its a convenient and user friendly service in which customers can send money online using their web browsers, tablets and mobile phones. Remitbee's goal is to end the ridiculous high cost of sending money overseas by cutting out the middleman or money transfer “agents” and sending money straight from customers to bank accounts and cash accounts worldwide. Remitbee is currently serving customers in Canada. We currently send money to 80+ countries and more to come over the next few months.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

608 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(608)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

It's quick, good rates, minimal fee to transfer, great experience every time.

12 October 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Hello Kimberly8373,
Thank you for your feedback! We're delighted to hear that you enjoy the quick service, good rates, and minimal fees. We're committed to providing a great experience every time. If you need any assistance, we're always here to help. Thanks for choosing Remitbee!

Rated 5 out of 5 stars

So easy to use and good value

11 October 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your feedback David Skitt! We're happy to hear you find Remitbee easy to use and a good value. If you need any help, we're always here for you. Thanks for choosing Remitbee!

Rated 5 out of 5 stars

great customer service

great customer service

10 October 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your feedback, Tamara Bannick! We're glad to hear you had a great experience with our customer service. If you need any further assistance, we’re always here to help. Thanks for choosing Remitbee!

Rated 1 out of 5 stars

I would never recommend

I wouldn’t recommend using Remitbee if you need your transfer to be completed within 2 minutes to a few hours. I recently sent money through Remitbee, uploaded the required identification documents, and was informed it would take 1-5 days for my recipient to receive the funds. Despite contacting customer service and stressing the urgency, they assured me it had been marked as urgent, but it would still take 24-48 hours. As of now, my recipient still hasn’t received the money.

A friend recommended Remitly, and I’m glad I tried it (no identification document was required initially). My recipient received the funds within 3 minutes. Meanwhile, I’m still waiting for Remitbee to either send or refund my money. I don’t think I’ll ever use them again!

9 October 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Hello Julius N,
Thank you for sharing your feedback. We always strive to provide the best service to our customers.

If you could share your account ID or transaction details, we would be happy to look into your request and provide you with an update accordingly. Regarding verification, we adhere to the financial norms set by the government, ensuring compliance while also offering competitive rates compared to other services.

Thank you for your cooperation!

Rated 5 out of 5 stars

Amazing app very good customer service

Amazing app very good customer service

3 October 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Hello Alexander Yagnatiev, Thank you for your feedback! We're thrilled to hear you enjoy the app and our customer service. If you need any help, we’re always here for you. Thanks for choosing Remitbee!

Rated 1 out of 5 stars

So far my experience is ridiculous.

So far my experience is ridiculous and customer service is no words to say.

2 October 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Hello Ravi Mune,
Thank you for sharing your feedback. We always strive to provide the best service to our customers.

If you could share your account ID or transaction details, we would be happy to look into your request and provide you with an update accordingly.

Thank you for your cooperation!

Rated 5 out of 5 stars

great service

great service, fast response

28 September 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Hello Trick Guzman,
Thank you for your feedback! We're glad you enjoyed our great service and fast response. If you need any further assistance, we're always here to help. Thanks for choosing Remitbee!

Rated 4 out of 5 stars

So far my experience is good

So far my experience is good. Better service I obtained with direct bank deposit as money were deposited in timely manners. The 4 star rating is for the cash pick up option inconvenience as first time when I sent had a lots of issue to pick up as most banks in Bangladesh were not aware of the service and had to go to multiple banks before money could be cashed. Hope proper cash pickup mechanism will be established with more direct contact with local banks.

28 September 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Hello Mohammad Islam,
Thank you for your feedback. We're glad to hear your experience with direct bank deposits was smooth. We apologize for the issues with the cash pickup option in Bangladesh. Your input is valuable, and we're working on improving the process by strengthening connections with local banks. If you need further assistance, we're here to help. Thanks for choosing Remitbee.

Rated 5 out of 5 stars

Mr Pravin

Mr Pravin
He is an exception, a very efficient person who solved my transaction problems avery professional person who deserves a pat on the back and I love remitbee for hiring such a professional person

30 September 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your kind words, Hasnain Ahmad! We're delighted to hear that Pravin provided exceptional service and efficiently solved your transaction issues. We’re proud to have him on our team. If you need further assistance, we’re always here to help. Thanks for choosing Remitbee!

Rated 5 out of 5 stars

Great security

Great security - I like that I don't need to register on their site my banking info and Credit card data.

27 September 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Hello Paul LaBrash,
Thank you for your feedback! We're glad you appreciate our security measures. Keeping your banking and credit card information safe is a top priority, and we're happy to offer a service that doesn’t require you to store those details. If you need any further assistance, we're here to help. Thanks for choosing Remitbee!

Rated 5 out of 5 stars

The BEST

Remitbee is the fastest, safest and above all the best platform that gives the highest rates for currency conversion. Remitbee is the BEST.

27 September 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your feedback! We're thrilled to hear that you find Remitbee the fastest, safest, and the best platform with the highest rates for currency conversion. We appreciate your support and are always here to help. Thanks for choosing Remitbee!

Rated 5 out of 5 stars

Experiences transferring between Canada to the Netherlands

I've send money from Canada to the Netherlands through remitbee multiple times. I never experienced any problems. When I had transfer funda while being in the Netherlands, I had to go through a thorough authentication process which makes me feel like they take security serious (took 2 days more to get my money through, but I don't think that's a big deal).

3 September 2024
Unprompted review

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