Remitbee Reviews 

608
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and exceptionally fast response times when handling everyday money transfers. People note that the online platform consistently offers a reliable, smooth way to send funds home safely without any unnecessary complications, making overall financial transactions extremely pleasant. However, some reviewers were not happy with unexpected delays in processing their crucial money transfers and getting timely status updates. A few other people also felt that customer support could occasionally be unresponsive, unhelpful, or difficult to reach when attempting to resolve complicated payment errors and technical connection issues.

What people talk about most

Customer service

Reviewers mention ambiguous feedback about customer service, with many customers praising specific agents for... See more

Staff

Clients share positive opinions on staff, frequently praising team members for their prompt and professional... See more

Service

Users describe positive interactions with service, expressing strong satisfaction with fast and reliable fund... See more

Response time

People report high satisfaction with the rapid response times and efficient support provided by the team.... See more

Payment

Reviewers highlight ambiguous experiences with payment processing, as some consumers report instant fund... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I don't have a mobile, and the pc version of remitbee didn't allow me to manually link a bank account to remitbee without providing my bank password (which not only violates my bank's regulations but... See more

Company replied

Rated 5 out of 5 stars

Fantastic Service. Remitbee is the best. The app is user-friendly, offers good exchange rates, and transfers usually take 30 minutes to 1 hour. Delays are often due to the destination bank. Their c... See more

Company replied

Rated 5 out of 5 stars

Thank you Anish for resolving technical difficulties on my account. Great service, it was resolved immediately. Could not ask for me. I am so happy. Thank you again. Love Remitbee.

Company replied

Rated 5 out of 5 stars

I am happy with you guys, you’re on hand every step of the way when tracking my remittance. To you Mr. Aakash thank you for helping me what was wrong. Keep it up, I’m glad that there a prompt respo... See more

Company replied


Company details

  1. Money transfer service

Written by the company

RemitBee is a worldwide money transfer and mobile money company specialized in online money transfer. Its a convenient and user friendly service in which customers can send money online using their web browsers, tablets and mobile phones. Remitbee's goal is to end the ridiculous high cost of sending money overseas by cutting out the middleman or money transfer “agents” and sending money straight from customers to bank accounts and cash accounts worldwide. Remitbee is currently serving customers in Canada. We currently send money to 80+ countries and more to come over the next few months.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

608 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(608)

68 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I trust REMITBEE

I trust REMITBEE

Their rate is much superior than the competition.

Their customer service is very personnalised.

I recommend it strongly.

3 September 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Hello François Tessier,
Thank you for your trust in Remitbee! We're thrilled to hear that you find our rates superior to the competition and appreciate our personalized customer service. Your strong recommendation means a lot to us. If you ever need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

fast and easy to use

fast and easy to use! good rates too

4 September 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Hello Noel Tagud,

Thank you for your feedback! We're glad to hear that you found our service fast, easy to use, and with good rates. If you need any further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Good rate

Good service

4 September 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your feedback, Raghu Desai! We're happy to hear that you're satisfied with our service. If you ever need further assistance, feel free to reach out. We're always here to help!

Rated 5 out of 5 stars

This is very helpful to send money back…

This is very helpful to send money back home!..great job!

4 September 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your kind words, Romie Villanueva! We're glad to hear that Remitbee has been helpful in sending money back home. If you need any further assistance, don't hesitate to reach out. We're here to help!

Rated 5 out of 5 stars

RemitBee gives higher conversion price…

RemitBee gives higher conversion price compared to others and the transaction was smooth.

1 September 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Hello Manoj Kumar G,
Thank you for your feedback! We're glad to hear that you found Remitbee's conversion rates higher compared to others and that your transaction went smoothly. If you ever need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Competitive Rates

Competitive Rates: Users often appreciate the favorable exchange rates and low fees compared to traditional banks.
User-Friendly Interface: The platform and mobile app are frequently praised for their simplicity and ease of use.
Fast Transfers
Reliable Customer Service

30 August 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Hello Jboy cats,
Thank you for highlighting these key features! We're glad to hear that you're enjoying our competitive rates, user-friendly interface, fast transfers, and reliable customer service. We strive to provide the best experience possible for our users. If you ever need further assistance or have more feedback to share, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Quick Transfer without any additional charges

I real love using Remitbee for transferring money to India.
What i like is they don't charge any commissions on above 500 Cad.
And transfer till now was really quick sometimes its was below 15 mins.

Customer service is also excellent and exchange rate is reasonable compared with other platforms

30 August 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for sharing your experience, Adithya Gattu! We're thrilled to hear that you're loving Remitbee for your money transfers to India. It's great to know that you appreciate our no-commission policy on transfers over 500 CAD and that your transactions have been quick—sometimes even under 15 minutes! We're also glad that our customer service and exchange rates have met your expectations.

If you ever need further assistance, feel free to reach out. We're always here to help!

Rated 5 out of 5 stars

It's the great way to send money cause…

It's the great way to send money cause on all case for send money, I don't need to pay more taxes like the credit card, so that's awesome for me. Don't matter if it's take two or three days for arrive my money.

30 August 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Hello Oscar Lozano Gonzalez,
Thank you for sharing your experience! We're glad to hear that you find our service a great way to send money, especially with no extra taxes like credit card fees. We appreciate your understanding about the transfer time, and we're happy that it's working well for you. If you ever need further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Very secured and has good customer…

Very secured and has good customer service

9 August 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your feedback, Habib! We're happy to hear that you find our service secure and that our customer service has been helpful. If you need any further assistance, feel free to reach out. We're always here to help!

Rated 3 out of 5 stars

You guys are good but your sending charges is higher compare to tab tab they are so great and I love them because they don't charge at all and their rate is pretty good.

You guys are good but your sending charges is too high, unlike tab tab I love them much because they don't charge at all and their rate is pretty good and also when I tab tab the money get to is destination immediately. I will be happy if you guys can do same as tab tab.

28 August 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your feedback, Dayo Giwa! We’re glad to hear you think highly of our service. We understand that our sending charges can be a concern.

We offer no fees for transfers of $500 and above when using the wallet method. It sounds like you might have previously used the debit method. We recommend trying the e-transfer method for your next transfer to take advantage of this fee-free option.

Also sharing the fee details below

Visa Debit (Depends on the amount you send)
Master Card Debit (Depends on the amount you send)
E Transfer or Bill Payment - $2.99 Fee for the transfers below $500 and No fee for the transfers $500 and above

I’ll pass your feedback on to our team for further review. In the meantime, if there’s anything else we can do to assist you or if you have any more suggestions, please let us know!

Rated 5 out of 5 stars

Easy and Fast Transfer.

22 August 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your feedback, Darshan Pandya! We're glad to hear that you found the transfer process easy and fast. If you need any further assistance, don't hesitate to reach out. We're always here to help!

Rated 5 out of 5 stars

Price offer is good

Price offer is good

20 August 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Hello Kumadi Jony,
Thank you for your feedback! We're glad to hear that you're satisfied with the price offer. If you need any further assistance, feel free to reach out. We're here to help!

Rated 1 out of 5 stars

Gcash tranactions may be delayed

Just to note: the transaction was resolved after 1 week and no further investigation is required.
Update: 2024-08-22 - Remitbee mixed up mobile account with Gcash account - my order was specifically for the Gcash account, but the funds were sent to the mobile account - it took more than 1 week for Remitbee to give me that information and that caused lot of anxiety for me and the recipient.
Mobile delivery for Gcash is not reliable. My last Gcash transaction to Philippines did not get delivered to my recipient's Gcash account and after more than 6 business days and 25 messages to Remitbee, they still cannot find the money I sent and they do not give me a refund - always "investigating". I have provided the Gcash account transaction record to show the money was not delivered. But, using Remitbee for cash pickup is acceptable and fast.

18 August 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Hello Bernard,
We sincerely apologize for the inconvenience and anxiety this situation has caused both you and the recipient. We understand how important timely and accurate transactions are, especially when it comes to remittances.
We couldn’t locate your name in our database based on the details provided. Could you kindly reach out to our customer service team using your registered email ID, so we can address this issue directly and ensure it is resolved as soon as possible?
Please note that GCash transactions do not rely solely on Remitbee but also involve processes on the receiving end overseas. We are continuously working with our partners to improve this and prevent future issues. We're grateful for your patience and understanding, and we are committed to resolving this matter promptly.
Thank you for using Remitbee. We value your trust in us.

Rated 5 out of 5 stars

Great rates and great support.

Great rates and great support.

16 August 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your feedback, AnnaXfr! We're glad to hear that you're happy with our great rates and support. If you need any further assistance, feel free to reach out. We're always here to help!

Rated 5 out of 5 stars

Smooth, fast and reliable

I have a very smooth experience with Remitbee. They provide good rates and super fast.

14 August 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Hello Axeem,
Thank you for sharing your experience! We're delighted to hear that you've had a smooth experience with Remitbee, and that you're happy with our good rates and fast service. If you ever need further assistance, feel free to reach out. We're here to help!

Rated 4 out of 5 stars

Perfect timing

Great app to transfer money , reasonable rates

10 August 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Thank you for your feedback, Harish Medepudi! We're glad to hear that you find our app great for transferring money and appreciate our reasonable rates. If you need any further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Till now everything ok

Till now everything ok. I give 🌟

12 August 2024
Unprompted review
Remitbee logo

Reply from Remitbee

Hello Emeldine Chendjou,
Thank you for your feedback! We're glad to hear that everything has been going well for you so far. If you have any additional comments or need assistance, feel free to reach out. We're here to help!

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