RenaissancejewelReviews 

706
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 700 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the exceptional quality and stunning appearance of their jewelry. Customers are particularly impressed with the value received, noting that the products often exceed expectations in terms of sparkle and design. Many people highlight the excellent customer service, appreciating the helpfulness and responsiveness of the staff, as well as the clear communication and tracking updates throughout the order process. The delivery service is also frequently commended for its speed and secure packaging, ensuring items arrive safely and often earlier than anticipated. However, some customers also noted issues with delivery times being longer than expected or products arriving late for specific events. A few other people also felt that the actual product's design or metal thickness was less robust than depicted in online images, and some experienced difficulties with order alterations not being fulfilled.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently describing items like rings,... See more

Quality

Customers had positive experiences with quality, consistently praising the beauty and craftsmanship of the... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction with the ease of ordering... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional and outstanding... See more

Delivery service

People report positive experiences with delivery service, with many praising the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was looking for a very specific design but everywhere I looked, it was insanely overpriced. I had someone in the ring business even say it was not a complicated ring but it was completely overpriced... See more

Rated 5 out of 5 stars

Absolutely beautiful piece of jewelry. Perfect and stunning. .5ct vvs studs for my baby girl they were the perfect size and the price was fitting. And they arrived so quickly. I'll be ordering from he... See more

Rated 5 out of 5 stars

It's our 40th wedding anniversary next month. I am surprising my wife with a new engagement ring. I've been looking for a while. Renaissance jewel put together a beautiful ring at a very fair price. G... See more

Rated 5 out of 5 stars

Extremely happy with this purchase. I ordered 6 carat total weight lab diamond studs (3ct each) and they exceeded my expectations. The diamonds are D color, VVS2 clarity, and the sparkle and overa... See more


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

706 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(706)

705 reviews in the last 12 months

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Rated 5 out of 5 stars

Very impressed and excited about this ring!

I just received the engagement ring I ordered from Renaissance Jewel. The ring is amazing. Pictures don't do the ring justice! They kept me informed and sent me pictures of the ring while it was being completed before shipping it. The price was great also. Im very happy and excited with my purchase!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service!!

This fine jeweler with an incredible staff made sure that I was more than satisfied with my sweethearts ring! Great job!

29 June 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful crafted

Beautiful crafted. wonderful experience, perfect for what I was looking for. This was the easiest way I’ve ever bought a ring. 10 out of 10 would recommend renaissance jewel.

29 June 2026
Unprompted review
Rated 1 out of 5 stars

Received earrings bent

It took way longer than I anticipated to come in and way late for what I needed it for, than when it arrived one of the earrings was bent. Not what I expected or paid for.

23 June 2026
Renaissancejewel logo

Reply from Renaissancejewel

Thank you for taking the time to share this, and I'm truly sorry. This isn't the experience we want for anyone who chooses Renaissance Jewel. A delivery that runs late is frustrating on its own — arriving too late for the moment you needed it, and with a bent earring, falls well short of the standard we hold ourselves to.

I'd like to make this right personally. Please email us at support@renaissancejewel.com and reference this review, and we'll arrange a replacement or repair right away — and look into what went wrong with the shipping so it doesn't happen to anyone else.

We'd be grateful for the chance to earn back your trust.

— The Renaissance Jewel Team

Rated 5 out of 5 stars

I recived my ear rings and love them

I recived my ear rings and love them. Just what I had ordered. And they kept me updated on when I would recive my order. If I reached out to them for anything they were very quick to respond back with in a few minutes. The ear rings are BEAUTIFUL AND GREAT PRICE!!! THANK YOU Kim Hancy

23 June 2026
Rated 5 out of 5 stars

Gorgeous High Quality Earrings

I received gorgeous and sparkly lab diamond stud earrings in white gold, that were extremely high quality. There was an added physical certificate of authenticity delivered with the earrings, which I very much appreciated, along with an online appraisal, which was also nice.

The earrings were additionally delivered in extra secure packaging, which showed the high level of care put into ensuring the safety of the earrings.

The only thing I could say was a bit frustrating was the long time it took to ship, about 2 weeks longer than the original shipping estimate I was told, however, when talking to customer service they were very apologetic and kind and informed me when the new estimated shipping time would be; and once the earrings were finally shipped, they only took a few days to be delivered.

Overall, Renaissance Jewel creates exquisite jewelry at a fair price, and is a very trustworthy and reputable retailer to buy from. Just keep in mind that even if the shipping takes a bit longer than expected, you will not be disappointed and will receive a beautiful piece of jewelry.

22 June 2026
Rated 3 out of 5 stars

Nice ring but took forever

Took almost 2 months to receive the ring. Looks good but much too long.

22 June 2026
Renaissancejewel logo

Reply from Renaissancejewel

Thank you for the kind words on the ring — we're glad you love how it turned out. You're right that nearly two months is too long to wait, and we're sorry the timeline fell short. That's something we're actively working to improve.

If the wait caused any issue on your end, we'd genuinely like to make it up to you — please email support@renaissancejewel.com and reference this review. Thank you for your patience, and for choosing Renaissance Jewel.

— The Renaissance Jewel Team

Rated 5 out of 5 stars

Wife’s new earrings

My wife’s previous pair of emerald earrings were lost because the backing would not lock to the post and just fell out when on a trip.

I looked around for better backing designs and quality of earring this time around. I was very impressed with both. The only thing that I would have preferred to know ahead of time was how long the process took. The plan was to give them on a specific day (in hand prior) and in reality they arrived several days later and I was out of town.

22 June 2026
Rated 5 out of 5 stars

I was looking for affordable lad grown…

I was looking for affordable lad grown studs everywhere i looked it was very pricey. I found a reddit thread of Renaissance jewel and the good reviews. Honestly couldn't be happier. Super affordable very high quality and fast shipping. im very satisfied with my purchase.

5 June 2026
Unprompted review

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