their phone no is a total joke and waste of time. have rung twice to try and resolye an urgent matter and have had to give up after been put on hold for over 15 minutes. abysimal service and total lac... See more
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Since 2006, I have leased various Renault cars on 10 separate occasions and driven over 30,000 kilometres in numerous countries in Europe. The wide range of pick up & drop off locations is a real bonu... See more
Company replied
Excellent Very straight forward online booking service. Did everything on the IPad including uploading passport PDF via iCloud - satisfying when everything works. Now the proof will be the “eating”... See more
Company replied
From the moment of the initial enquiry to the end result of dropping off the car, Renault Eurodrive are professional, prompt and courteous in all their dealings. Have been using them for their Renaul... See more
Company details
Contact info
PO Box 1321, 2059, North Sydney, Australia
- 1300 551 160
- reviews@renaulteurodrive.com.au
- renaulteurodrive.com.au
3.6
Average
85 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Australian guys were fantastic
Australian guys were fantastic, BUT....
After arriving in Paris I was informed that they do not have my car (had booked a Clio RS trophy), was sent to Europcar to get a car which is a base model Peugeot 108 manual with no cruise control and no satnav. I set off tomorrow on a 6000km trip of Europe which is going to be painful in a tiny 3 cylinder snot box
Very unimpressed
17 July 2018
Unprompted review
Reply from Renault Eurodrive Australia
Hi Rhys,
Thank you for contacting us, we are sorry to hear you did not get your booked lease vehicle.
We have emailed you directly and have also contacted Renault Assistance advising them to contact you regarding this issue.
Kind regards,
Jenny
Been very helpful and simple for…
Been very helpful and simple for bookings and also the prices are very compatible. New cars + fully covered, simple the best.
16 July 2018
Unprompted review
Reply from Renault Eurodrive Australia
Hello Frank,
Many thanks for your comments, we really appreciate feedback to improve our service to you.
Renault Eurodrive wish you happy travels.
Do not hesitate to contact us at any time if you need any further help or information.
Renault Eurodrive Australia
Thank you to "Karen" for her assistance…
Thank you to "Karen" for her assistance in me making my booking
5 July 2018
Unprompted review
Reply from Renault Eurodrive Australia
Hello Geoffrey,
Many thanks for your kind comments. We wish you happy travels and are happy to assist you if you need any further help and information here in Australia or while you are travelling.
The Renault Eurodrive Team
It was easy
It was easy to do - especially once I spoke with Pascale in North Sydney to find an auto transmission vehicle. Easy, seamless and quick. I'm happy to recommend them.
2 July 2018
Unprompted review
Reply from Renault Eurodrive Australia
Hello Calvert,
many thanks for your feedback, we really appreciate your comments.
The Renault Eurodrive Australia Team is wishing you happy travels and is at your disposition if you need any further help or information.
Great Service and Friendly Helpful and…
Great Service and Friendly Helpful and knowledgeable advice from Pascale on the customer service help line, and excellent website covers all details and lots of extra information. I will recommend you to all our friends !
25 May 2018
Unprompted review
Reply from Renault Eurodrive Australia
Hello Darren,
Many thanks for your feedback. The Renault lease program is indeed a great way to discover Europe in a brand new vehicle with unlimited km and fully insured. The Renault Eurodrive Team wishes you happy travels.
Third Time now with Renault Eurodrive!!
Have used Renault Eurodrive before and love it! I have recommended Renault Eurodrive to many friends and will continue to do so.
19 April 2018
Unprompted review
Reply from Renault Eurodrive Australia
Hello Andre,
Many thanks for your feedback on our website. We are thrilled that you are enjoying the Renault Eurodrive Program and hope to help you again for your future European trips.
The Renault Eurodrive Team wishes you happy travels.
Very relyable
I have used the service many times and I never had a problem, even in time of difficulty ''stolen or break-in'' it was always resolve in easy manner.
22 March 2018
Unprompted review
RENAULT EURODRIVE
RENAULT EURODRIVE
THANKS 2ND TIME LEASING WITH YOU
EASY AS..THANKS AGAIN
21 March 2018
Unprompted review
Previously Leased Without any issues…
Previously Leased Without any issues and Sydney office staff were of great assistance with my previous lease.
19 March 2018
Unprompted review
All worked pretty well
16 March 2018
Unprompted review
Excellent
Excellent
Very straight forward online booking service. Did everything on the IPad including uploading passport PDF via iCloud - satisfying when everything works. Now the proof will be the “eating” let’s see what the leasing experience is. Only 8 months to wait!
14 March 2018
Unprompted review
Reply from Renault Eurodrive Australia
Dear Mr Smythe,
Many thanks for your feedback. We wish you happy travels and if you have any further questions, please do not hesitate to contact us.
The Renault Eurodrive Team
A Good Experience !
Excellent product....perfect for my annual 2-3 months in France ! This is the 28th consecutive year .
Staff, especially General Manager, Paul Hodges are extremely competent, professional and personable !
Renault Eurodrive Australia is a company that is a pleasure to deal with !
13 March 2018
Unprompted review
Reply from Renault Eurodrive Australia
Dear Daryl, many thanks for your review, we really appreciate your feedback and look forward to help you again in the next future. Paul Hodges and all the staff of Renault Eurodrive Australia
Great value and easy to book
Have used many years ago, and have just completed booking for next prolonged trip to France. Much cheaper than rental, with better insurance and support.
5 March 2018
Unprompted review
Simple process and excellent value for…
Simple process and excellent value for money.
3 March 2018
Unprompted review
Reply from Renault Eurodrive Australia
Dear Mr Heintjes, Many thanks for your feedback. We appreciate your comments and look forward to help you again in the near future.
Reply from Renault Eurodrive Australia
Dear Howard, many thanks for your feedback, we are very happy to help you again this year to travel around Europe and wish you a lovely trip.
Off we go to Europe again........
I have used this leasing arrangement many times and have not had a problem. The service and support is friendly and professional. We have traveled over 25000 kilometres around Europe and UK and enjoyed every one of them.
12 February 2018
Unprompted review
Reply from Renault Eurodrive Australia
Dear Peter,
Many thanks for your review on Trustpilot Renault Eurodrive, we really appreciate your feedback, and look forward to help you anytime with your driving holidays.
The Renault Eurodrive Australia Team
Excellent service and support in Italy
9 February 2018
Unprompted review
The site is easy to navigate with …
The site is easy to navigate with ultimate success at the end
keep up the good work
21 January 2018
Unprompted review
Happy Repeat Customer
This year will be the third year in a row that I use Eurodrive. Its a great service and cheaper than car rental for longer term rentals. One thing I particularly like is that you don't get the "or similar" - you get the car you chose. Also, the car you get is brand new. And, unfortunately, I got to test the insurance they provide last year - its seamless and excellent. Despite being without my original car for four weeks the service provided by the insurance allowed me to continue my holiday without a pause - great stuff.
19 January 2018
Unprompted review
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