Boiler stopped working and tried British Gas but could not come for 5 days and spent so much time of the phone trying to open an account. Rang Rene Plumbing & Heating and arranged an engineer for the... See more
Company replied
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Boiler stopped working and tried British Gas but could not come for 5 days and spent so much time of the phone trying to open an account. Rang Rene Plumbing & Heating and arranged an engineer for the... See more
Company replied
First experience of Rene Plumbing & Heating (as an annual boiler service visit via Corgi). The engineer was a little behind the scheduled time but he did call to let me know about 30 minutes beforehan... See more
Company replied
The engineer contacted me to state they were on their way with an expected arrival time. They were very friendly, polite, put covers on their shoes whilst in our property and carried out the boiler se... See more
The engineer worked carefully in terms of ensuring safety from Covid. He investigated my heating breakdown, diagnosed the fault, supplied an fitted new valve. He then checked and double checked the... See more
Company replied
Domestic and commercial plumbing, heating and gas works all around Bedfordshire and beyond.
54 Waterloo Road, MK40 3PG, Bedford, United Kingdom
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Gus was very good with social distancing and PPE cover. He explained what he had checked. Kept me informed about his arrival. I missed the phone call but he turned around and came back to my house as soon as I called.

Reply from Rene Plumbing & Heating Ltd
excellent service of boiler all explained very well testing very thorough and clean and tidy.

Reply from Rene Plumbing & Heating Ltd
The work carried out was the annual service for our gas central heating boiler. The engineer arrived within the morning time window that I had requested, after calling me to say that he was on his way, and what Covid-19 precautions he would be taking for the duration of his visit - face covering, limited contact, social distancing etc., & these were followed by him all the time that he was with us. He clearly knew what he was doing, & explained carefully to me (at distance), why he was doing a particular check, & what he was looking for. He also explained the need to check the carbon monoxide alarm on a regular basis, & to adjust the radiator valves from time to time. Very friendly & courteous at all times. Absolutely satisfied with his visit.

Reply from Rene Plumbing & Heating Ltd

Reply from Rene Plumbing & Heating Ltd
I think renee plumbing have been serving my boiler for the last 5years gus the engineer tells me what he is doing and how to save on my bills by turning down the temperature the lady in the office is always very pleasant and gives me a convenient time for the service thank you

Reply from Rene Plumbing & Heating Ltd
Very informative and helpful. Was polite and explained everything. Went out his way to make sure heating was working correctly and gave good advice. Easy to book the appointment too

Reply from Rene Plumbing & Heating Ltd
Fitter very observant of Covid-19 safety measures. Friendly and helpful in keeping me informed of what he was doing and explaining results. Would recommend his service to anyone.

Reply from Rene Plumbing & Heating Ltd
Had my yearly service and as usual operative was friendly and informative, he was driven by and followed his covid19 guidelines
He finished as usual by explaining his report and any issues I might need to keep an eye out for

Reply from Rene Plumbing & Heating Ltd

Reply from Rene Plumbing & Heating Ltd
The service was great and ON Time
Thank you

Reply from Rene Plumbing & Heating Ltd
Very professional and friendly engineer. Explained everything he did perfectly.

Reply from Rene Plumbing & Heating Ltd
Pleased to see the service man arrived clad in ppi. He carried out the service in his usual efficient manner.

Reply from Rene Plumbing & Heating Ltd
Professional and courteous engineer. Called in advance to advise ETA. Wore a mask, gloves and maintained social distancing throughout. Serviced the boiler efficiently and provided helpful advice.

Reply from Rene Plumbing & Heating Ltd
Very pleased with annual service. Gus is a very competant and conciensious engineer, knows his trade. J e trott.

Reply from Rene Plumbing & Heating Ltd
Poor service . Called over a week ago in regards to a toilet leak and still waiting a call back

Reply from Rene Plumbing & Heating Ltd
Had my boiler serviced. Very professional and thorough.

Reply from Rene Plumbing & Heating Ltd
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