Rene Plumbing & Heating Ltd Reviews 

322
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Boiler stopped working and tried British Gas but could not come for 5 days and spent so much time of the phone trying to open an account. Rang Rene Plumbing & Heating and arranged an engineer for the... See more

Company replied

Rated 4 out of 5 stars

First experience of Rene Plumbing & Heating (as an annual boiler service visit via Corgi). The engineer was a little behind the scheduled time but he did call to let me know about 30 minutes beforehan... See more

Company replied

Rated 5 out of 5 stars

The engineer contacted me to state they were on their way with an expected arrival time. They were very friendly, polite, put covers on their shoes whilst in our property and carried out the boiler se... See more

Rated 5 out of 5 stars

The engineer worked carefully in terms of ensuring safety from Covid. He investigated my heating breakdown, diagnosed the fault, supplied an fitted new valve. He then checked and double checked the... See more

Company replied

Company details

  1. Gas installation service
  2. Gas engineer
  3. Gasfitter
  4. Heating service
  5. Plumber

Written by the company

Domestic and commercial plumbing, heating and gas works all around Bedfordshire and beyond.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

322 reviews

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4.6

All reviews

(322)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The engineer delivered a first class…

The engineer delivered a first class service. He took the time to explain what the problem was and he was very informative, My mother is disabled and he ensured that he put her mind at rest as she was very worried and anxious. 5 stars ⭐⭐⭐⭐⭐

4 February 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Mrs Palmer!

Rated 4 out of 5 stars

Very knowledgeable and helpful

Very knowledgeable and helpful. However still I have not received a quoat from 2 weeks ago. Hence 4 not 5 stars for info.

3 February 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the review Ms Tipton! I apologise the quote took slightly over than a week but I trust you have received it already.

Rated 5 out of 5 stars

Very good service

Very good service, friendly and informative engineer, would definitely recommend

31 January 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the review Mr Jenkins!

Rated 5 out of 5 stars

Rang prior to coming...came on time .

Rang prior to coming...came on time .. very friendly person...explained everything clearly...if only this sort of service was available with other companies. Thank you..hope to use you again should the need arise .

24 January 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Mrs Bonnett!

Rated 5 out of 5 stars

Boiler issue

Excellent customer care, with Gus the engineer explaining everything that he was doing in great detail.

13 January 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the review Mr Massey!

Rated 5 out of 5 stars

It was a great service by Rene...

It was a great service by Rene Plumbing. The boiler engineer who attended to servicing my boiler took the time and patience to provide insights to me on how I can maintain the heating system myself and the things I could to protect it. It was quite refreshing. Very professional and high quality service.

11 January 2020
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the review Mr Mandeep!

Rated 5 out of 5 stars

Excellent service

Gus spent ages with us solving the problems and even going out to buy a part that was needed. Very thorough job and Gus is so personable .

22 December 2019
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Mrs Capell!

Rated 5 out of 5 stars

Very friendly

Very friendly, tidy and extremely helpful.

18 December 2019
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the review Emma!

Rated 5 out of 5 stars

Great Company

Boiler stopped working and tried British Gas but could not come for 5 days and spent so much time of the phone trying to open an account. Rang Rene Plumbing & Heating and arranged an engineer for the next day. Needed some big parts but were organised and fitted the following day. Even left us an electric fire to borrow.
Great communications with their office and great service. Would recommend to anyone.

16 December 2019
Unprompted review
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Reply from Rene Plumbing & Heating Ltd

Thank you for your review Mr Randall!

Rated 5 out of 5 stars

Prompt service

Placed my call in the morning and received a visit that afternoon. Very prompt service and the engineer was very efficient and thorough.

12 December 2019
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review!

Rated 5 out of 5 stars

trying to make good of homeserve disaster

Had combo boiler fitted by homeserve nothing worked from day one eventually they agreed a Powerflush to see if that was the issue.it was arranged by homeserve with Rene plumbing and heating.a chap named guss called first thing worked so hard all day Powerflush was to no avail he kept on trying to find the issue he took the time to call homeserve whom passed him to 4 different departments then advised to inform customer call customer relations’. Gus was respectful in my home not once did he not put shoe covers on whilst going upstairs where carpet was. He went well above and beyond in doing all he could to find the issue it was very clear he prides himself in his job and wants to do it to highest standards I’d certainly recommend g gus And the company thank you

3 December 2019
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the thorough review Josie!

Rated 5 out of 5 stars

Highly recommended

I was astounded at engineers attention to detail servicing both my fire and boiler as well as advising hints and tips throughout. Will definitely utilise Rene plumbing each year

27 November 2019
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Mrs Farrell!

Rated 5 out of 5 stars

Excellent service of our boilers and…

Excellent service of our boilers and radiators as usual. At last I have found a reliable heating engineer. I would have no hesitation in recommending Rene Plumbing & Heating.

22 November 2019
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Gary! See you next time!

Rated 5 out of 5 stars

Would highly recommend

Prompt, efficient service. Professional routine maintenance carried out. This is the second service I've had with this company and both times I have felt the service engineer was educating me on the signs to look out for in case of problems and to make sure I use the boiler safely and efficiently. Would highly recommend.

12 November 2019
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for your review Mrs G!

Rated 5 out of 5 stars

They arrived on time (having phoned to…

They arrived on time (having phoned to say they were on their way) to service the boiler, explained clearly what they were doing and went through the detailed report when finished. Excellent service.

31 October 2019
Unprompted review
Rene Plumbing & Heating Ltd logo

Reply from Rene Plumbing & Heating Ltd

Thank you for the review Mr Jones!

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