Boiler stopped working and tried British Gas but could not come for 5 days and spent so much time of the phone trying to open an account. Rang Rene Plumbing & Heating and arranged an engineer for the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First experience of Rene Plumbing & Heating (as an annual boiler service visit via Corgi). The engineer was a little behind the scheduled time but he did call to let me know about 30 minutes beforehan... See more
Company replied
The engineer contacted me to state they were on their way with an expected arrival time. They were very friendly, polite, put covers on their shoes whilst in our property and carried out the boiler se... See more
The engineer worked carefully in terms of ensuring safety from Covid. He investigated my heating breakdown, diagnosed the fault, supplied an fitted new valve. He then checked and double checked the... See more
Company replied
Company details
Written by the company
Domestic and commercial plumbing, heating and gas works all around Bedfordshire and beyond.
Contact info
54 Waterloo Road, MK40 3PG, Bedford, United Kingdom
- 01234 880494
- info@reneplumbingandheating.co.uk
- reneplumbingandheating.co.uk
4.6
Excellent
322 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Polite engineer
Polite engineer, work was clean and tidy, Informed me of what he was doing and how to look after my boiler and what to look out for.
13 July 2020
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for your review Mrs Parrish!
The purpose of the visit was the annual boiler service
The purpose of the visit was to service my boiler and the engineer who came to do it was the same person as the previous year and as in the past he was very cheerful and polite. After he had completed the work he gave me a detailed report on what he had done and why plus sound advice on what I should do if a future problem arose. Based on my experience over two years I would have no hesitation in recommending them.
Allan Linger
11 July 2020
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for your review Mr Linger!
Very polite and friendly engineer and…
Very polite and friendly engineer and abided by the social distancing rules 100%
10 July 2020
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for your review Customer!
Very polite and excellent service
7 July 2020
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for your review Mr Lee!
Gus was very helpful and informative…
Gus was very helpful and informative and gave me plenty of advice on the system.
7 July 2020
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for your review William!
Operative very respectful and friendly
Operative very respectful and friendly. All COVID requirements met in full
Excellent, thank you
7 July 2020
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for your review Gloria!
Excellent service.
Once again the engineer carried out an excellent service on our boiler and unvented sevice.
6 July 2020
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for your review Mr Clark!
Very good very helpful
28 April 2020
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for your review Gloria!
Emergency call out
excellent service called one evening next day emergency visit boiler repaired within two days of first call after ordering part, Gus the engineer that came out was very helpful knowledgable and put us at ease with everything he was doing highly recommend them to anyone we will use again for yearly service and emergency if required
9 April 2020
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for the review Jason!
Reply from Rene Plumbing & Heating Ltd
Thank you for the review Mr Evans!
Thanks for your prompt service in fixing our boiler
Thanks for your prompt service in difficult times.
Excellent and friendly communication on all calls, and great service from your engineer. Thank you so much
25 March 2020
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for the review Mrs Dodds!
Gus was extremely professional and…
Gus was extremely professional and considerate of all health concerns during this pandemic. E-mail replies to my initial inquiries about your services were very prompt. Highly recommended! Thank you so much.
25 March 2020
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for your review Mrs Gillett!
Reply from Rene Plumbing & Heating Ltd
Thank you for your review Clive!
I have nothing but excellent things to…
I have nothing but excellent things to say about the way all of the people and who did a great job Thank you very much
27 February 2020
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for your review Mrs Johnson!
Very experienced Engineer
Very experienced Engineer , able to explain clearly what he was doing with my boiler.
22 February 2020
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for the review!
Brilliant
Got phone to say they will be here with the afternoon. Gus rang to say he was on his way. Worked continuously to get my thermostat fixed and was a pleasure to deal with. Very polite and neat. Credit to your firm.
21 February 2020
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for your review Mr G!
Quick boiler diagnosis and fix, even in winter.
Gus did a great job diagnosing the problem with the boiler and then organising a replacement part and installation extremely quickly, even though it was winter, weather awful and Gus extremely busy.
14 February 2020
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for the review!
Thanks for support
13 February 2020
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for the review Mr Rafal!
Honest and trustworthy and turn up when…
Honest and trustworthy and turn up when they say they will. Overall, I would recommend
10 February 2020
Unprompted review
Reply from Rene Plumbing & Heating Ltd
Thank you for the review Mr Thomas!
Reply from Rene Plumbing & Heating Ltd
Thank you for your review!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.