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Rent From Locals: Car Rental in Albania & Greece Reviews 801

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 316 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent service, describing it as professional, quick, and easy, with many expressing their intent to rent again. The staff consistently receives praise for being friendly, helpful, and communicative throughout the entire process, often going above and beyond to assist. The user experience is also frequently noted as smooth and hassle-free, from pick-up to drop-off, making the rental process straightforward and efficient. However, some customers also noted issues with the product itself, specifically the condition of the cars, mentioning problems like scratches, cracks, worn tires, and mechanical breakdowns. These concerns sometimes led to dissatisfaction with the overall quality, with a few people receiving vehicles that were not as described or had significant defects, impacting their travel experience.

What people talk about most

Service

People report positive experiences with service, often highlighting the impeccable and reliable nature of the... See more

Staff

Customers had positive experiences with staff, frequently highlighting their professionalism, friendliness,... See more

Product

Reviewers highlight ambiguous aspects of product quality, with some customers receiving cars in excellent... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising cars as perfect,... See more

User experience

Clients share positive opinions on user experience, with many describing it as easy, trouble-free, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had a car from Amarildo respectively Besi from Auto Zvicra. We highly appreciate that we obtained exactly the same car as we ordered (not that usual at big car rental companies). Deposit from a cre... See more

Rated 5 out of 5 stars

I had an amazing experience with Regonta. The communication with the owner was fast, clear and very friendly. Pick-up and drop-off at Tirana Airport were perfectly on time, no surprises, no hid... See more

Rated 5 out of 5 stars

We had a delightful experience renting a Ford Focus through Rent from Locals. The owner was very receptive and responded quickly, making communication easy. The pick-up was smooth and everything went... See more

Rated 5 out of 5 stars

All good, we get different car than reserved but the car which we should get broken down which happens. No issue with that. Car delivered to location inside city centre which was a great no ju... See more


Company details

  1. Car rental company
  2. Online marketplace

Written by the company

Rent From Locals is an innovative online marketplace for car rentals operating in Albania and Greece. Our platform connects travelers directly with local car owners and independent rental agencies, offering transparent pricing, flexible conditions, and a wide vehicle selection. Albania In Albania, Rent From Locals is one of the leading platforms for local car rentals. Travelers can book cars at Tirana Airport and city, Sarandë, Vlorë, Shkodër, and other destinations across the country. All vehicles include basic insurance, and many offer full coverage through SIGAL Insurance Group, our trusted insurance partner. No credit card is required to book, and the refundable deposit policy is clearly shown for each vehicle. We support private owners and local agencies in reaching more clients, while offering travelers a more affordable, direct, and reliable rental experience. Greece In Greece, Rent From Locals works with carefully selected providers in popular locations such as Corfu, Thessaloniki, Athens, Mykonos, Naxos, and Crete (including Chania and Heraklion). Whether you're landing at an airport or need delivery in a city center or port, the platform helps you compare well-reviewed local rental options with fair pricing and clear terms. From compact cars and scooters to 7-seaters and family vans, the selection is diverse and updated daily. Customers benefit from no hidden fees, airport or hotel delivery, multilingual support, and flexible booking without a credit card. Filters allow travelers to choose cars by destination, insurance coverage, and pickup preferences.


Contact info


4.6

Excellent

TrustScore 4.5 out of 5

801 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 86% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Very good rental car !

That was a Beautiful car, no problem and very practical on road.
Rental People was very friendly and was so professionnal.
Very good experience

3 June 2026
Rated 4 out of 5 stars

Everything went really well

Everything went really well - good price, good communication, good experience. The only issue was that air condition didn't provide cool air but we agreed on acceptable solution with the owner so no issue after all.

31 May 2026
Rated 1 out of 5 stars

Not recommended!!!

I rented a car from Vilsonp and I would not recommend it to anyone.
First of all, I chose this company because it stated that card payment was accepted. However, when I arrived, I was told I could only pay in cash.
Another issue was that I paid for full insurance, but the car I received was in very poor condition. First, one of the front headlights was not working. I was told it was just a sensor issue and that the light was actually working — but it was not. Driving at night was nearly impossible.
The car also had completely worn-out tires. Our safety was put at risk because one tire was so worn down that after driving for a while it became half-flat, and another tire on the same side had clearly been repaired before and had a bulge in it. We only realized how terrible the condition of the tires was after putting on the spare tire.
The interior of the car was not very clean either, especially around the mirror area.
I honestly don’t understand the point of paying for full insurance if the car is still being filmed and inspected for every little thing to check whether you damaged it.
We ended up paying out of our own pocket to replace two tires on their car and had our vacation disrupted because of it.
We do not recommend this platform or renting a car from here. Customer support was completely useless, just like the full insurance. Save your money.

12 May 2026
Unprompted review
Rent From Locals: Car Rental in Albania & Greece logo

Reply from Rent From Locals: Car Rental in Albania & Greece

Hi Karolina,
Thank you for taking the time to share your experience. We truly regret that your trip did not go as expected and understand how frustrating this situation must have been for you.
As mentioned in our previous conversations, we have been in touch with you through several messages regarding this case. With the support of the Rent From Locals team, we also carried out a detailed review with the car provider and carefully examined the evidence shared by both sides.
From the information and materials provided, the only point we were able to clearly verify was that one of the tires became damaged during the trip and was later repaired/replaced. We understand that you believe the tire issue existed before the rental started. However, based on the available evidence and considering that the vehicle had already been driven for many kilometers before the issue occurred, we were unfortunately unable to conclusively confirm that the tire was already damaged at pickup.
We also want to clarify that the full insurance package selected for the booking does not include tire damage coverage, which is why the provider did not approve reimbursement for this expense.
We completely understand your disappointment and frustration, especially as it affected your holiday experience. However, given the evidence available to us, we are not in a position to pressure the provider into offering additional compensation in this case.
We still appreciate your feedback, as it helps us continue improving both our platform and the standards we expect from providers working with us. We genuinely wish you a much smoother and more enjoyable travel experience in the future.

Rated 5 out of 5 stars

amazing stress-free experience!

Thanks to their app I had the best car rental experience ever! Though it has some minor bugs, it creates a great marketplace where you can pick your preferred car from local businesses and private owners, and , interestingly, even request and evaluate offers having specified your needs. I got tens of offers in a few minutes for a last second rental! And had an amazing stress-free experience with the offer I accepted. If only all car rentals around the world worked like this…

15 May 2026
Unprompted review

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