I used Rentumo briefly for my apartment search and it was a pretty nice experience. There were multiple options and I received immediate call backs for my let requests. Also, the ease of search and s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had an issue with my Rentumo subscription and some confusion around the payment process. Sarah from their support team handled my case and was clear, understanding, and very reasonable throughout.... See more
Company replied
Fast and straight forward sign up, got lots of updates following the sign up with flats and apartments that I was interested in, also in my process range too. The team are so helpful and will assist i... See more
Company replied
I had an amazing experience with Rentumo. Their website is easy to navigate, and the listings are accurate which is hard to find these days.The response team was professional and made the entire proc... See more
Company replied
Company details
About Rentumo UK
Written by the company
From studios to family homes, Rentumo.co.uk makes searching and connecting easy: all in one place.
Ready to start your search for a new home? 👇
Discover all listings
Contact info
United Kingdom
- info@rentumo.co.uk
- rentumo.co.uk
3.7
Average
1k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Fantastic
Rentumo UK have been fantastic, I recently had to find a property to rent quickly & the choice, filters and response time was amazing, I would highly recommend them to anyone looking for a property.
12 November 2025
Unprompted review
Reply from Rentumo UK
Thank you for your kind words! We’re delighted to hear you had a great experience and found our service helpful.
Regards,
Rentumo
Amazing service
Amazing service! I was assisted to find a home when I was struggling. I am happy in my new home.
Thanks Rentumo
7 November 2025
Unprompted review
Reply from Rentumo UK
We’re so glad to hear you found your new home and had a great experience with our team. Thank you for your feedback!
Regards,
Rentumo
I can't speak to rentumo team,
I can't speak to rentumo team,
They are taking money from my account every other week,
No reply to my email either,
Horrible experience with them!
31 October 2025
Unprompted review
Reply from Rentumo UK
We’re really sorry to hear about your experience and appreciate your feedback. You mentioned unexpected charges — please note that you can log in to your account anytime to check or cancel your subscription. We’ve also asked for your contact details so we can look into this personally, but you can reach out to us directly at: info@rentumo.co.uk, so we can resolve this as soon as possible.
Regards,
Rentumo
Reply from Rentumo UK
Thank you for your feedback! We’re glad you find the app useful and our customer service helpful.
Regards,
Rentumo
I have found Rentumo to be the best…
I have found Rentumo to be the best website to look for properties, it’s soo easy to use
7 November 2025
Unprompted review
Reply from Rentumo UK
Thank you for your feedback! We’re happy to hear you find Rentumo easy to use and helpful for your property search.
Regards,
Rentumo
I had a great experience with Rentumo
I had a great experience with Rentumo. Their customer service was very kind and helpful.
10 November 2025
Unprompted review
Reply from Rentumo UK
Thank you for your kind words! We’re glad you had a great experience and that our team could help.
Regards,
Rentumo
Highly informative and easy to use…
Highly informative and easy to use service.
7 November 2025
Unprompted review
Reply from Rentumo UK
Thank you for your kind words! We’re glad you find Rentumo helpful.
Regards,
Rentumo
Incredible customer service team
Incredible customer service team, highly recommend!
6 November 2025
Unprompted review
Reply from Rentumo UK
Thank you so much for your kind words! We're glad you had a great experience with our customer service team.
Regards,
Rentumo
The website was user friendly and…
The website was user friendly and updated which meant I was able to arrange a viewing for a property I liked in good time.
29 September 2025
Unprompted review
Reply from Rentumo UK
Thank you for your positive feedback! We're happy to hear the website made it easy for you to find and arrange a viewing quickly.
Regards,
Rentumo
Rentumo has been amazing to deal with
Rentumo has been amazing to deal with. The customer service is genuinely great — very quick, understanding, and professional. Emilia went above and beyond to help me resolve my issue, and I’m really impressed by how smooth and fair the whole process was. Highly recommend their service.
5 November 2025
Unprompted review
Reply from Rentumo UK
Thank you so much for your wonderful feedback! We’re delighted to hear you had such a positive experience and that Emilia could help you so well.
Regards,
Rentumo
Rentumo SCAMMING SOCIETY
Update: you guys are asking me to email. Which I have been doing so with no response it’s been more than 48 hrs now stop asking me to email and provide a proper contact that persons can reach out to get their issues resolved..
Rentumo scamming society…..I keep asking you guys to refund me back my money I do not use your services and please do not respond back with as per our company website… I do not use your services and I’ll keep saying I do not use your services why would I want to pay £35 for a monthly subscription why? I need back my money now you guys have stopped responding to my emails and so poor in communication that there isn’t any direct contact info why would I want to be connected to a company that only provides email services and claims to respond every 24hrs but responds every 4 or more days. I want back my money so I can stop trying to contact your scamming company. I want back my money!!!!!! I do not use your scamming company it’s been weeks I need back my money. £35 right back where you guys remove it find another account to play with.
23 October 2025
Unprompted review
Reply from Rentumo UK
We’re really sorry to hear about your experience and understand your frustration.
To clarify, all Rentumo customers are informed about the automatic renewal before starting a trial and also via the welcome email after payment. We understand this situation has caused inconvenience and would like to resolve it personally with you.
Please reach out to us directly at info@rentumo.co.uk
. We’ve also asked for your contact details and hope you’ll share them so that we can get in touch and work toward a solution together.
Kind regards,
Rentumo
Really good customer service
Really good customer service, fast and effective service overall
30 October 2025
Unprompted review
Reply from Rentumo UK
Thank you for your kind words! We’re glad you had a positive experience with our service.
Regards,
Rentumo
The best website so far to easily get a…
The best website so far to easily get a cheap property to rent, the website is very easy to use and navigate, customer care are very helpful and friendly. I will give it a 💯 as it makes it easy to get cheap, affordable and beautiful house to rent.
3 November 2025
Unprompted review
Reply from Rentumo UK
Thank you so much for your kind words! We’re thrilled to hear you find Rentumo helpful and easy to use.
Kind regards,
Rentumo
Reply from Rentumo UK
Thank you! We’re glad we could help.
Kind regards,
Rentumo
I used a Rentumo uk for my apartment…
I used a Rentumo uk for my apartment and it’s gave me a brief information on how to link with the landlords. Thank you.
20 October 2025
Unprompted review
Reply from Rentumo UK
Thank you for your feedback! We’re glad Rentumo was helpful in connecting you with landlords.
Regards,
Rentumo
Better than the usual sites! Easy to use and always finding new listings
Brilliant for finding properties! They keep you updated via email with new properties that have just come on the market and ensure they align with your budget and location needs.
I would recommend using this over any of the other well known sites as it has far more to offer with great communication and quick responses.
30 October 2025
Unprompted review
Reply from Rentumo UK
Thank you so much for your kind words! We’re really glad to hear that you find Rentumo helpful for finding properties and appreciate our updates and communication.
Regards,
Rentumo
Great customer experience
27 October 2025
Unprompted review
Reply from Rentumo UK
Thank you for your kind words! We’re really glad to hear you had a great experience with us.
Regards,
Rentumo
Good Staff Good Customer Service and…
Good Staff Good Customer Service and alot of property where u dont even know they got it.
1 October 2025
Unprompted review
Reply from Rentumo UK
Thank you for your feedback! We’re happy to hear you’re satisfied with our service and property selection.
Regards,
Rentumo
Good customer service..wide range of…
Good customer service..wide range of properties..would recommend
28 October 2025
Unprompted review
Reply from Rentumo UK
Thank you for your kind words and recommendation!
Regards,
Rentumo
Great service
Many thanks to this convenient service, it was helpful for our family.
Good and fast reacting clients’s service.
20 October 2025
Unprompted review
Reply from Rentumo UK
We’re glad our service was helpful and that you had a positive experience with our support team!
Regards,
Rentumo
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.